Abacus Plumbing, Air Conditioning and Electrical

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Abacus Plumbing, Air Conditioning & Electrical's Motto is "You Can Count On Us!" Honesty and Integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded. Abacus serves well over 35,000 homeowners every year (and growing) while maintaining a solid reputation with customers. All technicians are background checked, drug screened, licensed or certified, and fully trained for their respective trades. Abacus Plumbing was founded in 2003 and has become one of the most reputable, largest local Plumbing, HVAC and Electrical companies in Houston, TX with well over 100 employees. You can count on the analysis of your plumbing, heating and air conditioning problem as well as their recommendations and the quality of the work. Abacus offers a 100% Customer Satisfaction Guarantee on all work and offers best-in-market product & installation warranties .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.

Services we don't offer

Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
5%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-175 of 1687 reviews

Jeremy R.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
David was great. Very professional and friendly. He quickly identified the broken part on our system and verified that the part cost was covered by warranty. He ordered the part and returned when it arrived 2 days later (it wasn't in stock locally) to install it. Worked great. Thanks again David!
Description of Work: Our heater wouldn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Pole C.
12/2018
5.0
plumbing, drain cleaning
  + 0 more
Had multiple jobs that all appeared at once and Abacus Plumbing Air Conditioning & Electrical sent out Mateo to work on my plumbing. He and his assistant were able to knock out the clog in my kids' sinks and he also replaced a leaky hot water inlet in my bathroom sink. He was also able to find a matching shower pan seal to replace the one my contractors ripped out to replace wood rot around the shower pan. Had a little trouble getting in touch with Mateo after his initial visit, but the staff at the Abacus office were able to speak with me. I very much appreciate their help and professionalism. I would definitely use them in the future.
Description of Work: Cleared bathroom pipes and more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Steven K.
12/2018
5.0
plumbing, drain cleaning
  + 0 more
The technician (Adam Bostick) was very patient and spoke with Kohler to assure we had the right parts for faucets that were installed in 2004. When they arrived he then installed them and got the water flow back to its original volume.
Description of Work: repair water flow in bathroom faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$603

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Robert P.
11/2018
5.0
plumbing
  + -1 more
The guy from Abacus did a great job. He was very professional. They aren't cheap, but they are worth it.
Description of Work: Repair and replace several faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Cindy E.
11/2018
5.0
plumbing
  + -1 more
On time, professional and fixed what the last plumber did not.
Description of Work: Replaced 5 outside faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Quinn W.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
AC was not working; scheduled through Angies List. They showed up on time with an email/photo of the technician. He performed diagnostic and realized that the unit just needed to be reset. He did that and then charged me the minimum charge he could for the visit...very fair price.
Description of Work: AC Work; Air conditioner was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

lawrence B.
11/2018
1.0
heating & air conditioning/hvac
  + -1 more
Horrible! A very young tech came out and inspected my unit for about 10 minutes and determined I needed over $2600 in repairs. I paid the trip charge and had him send me the estimate. 11/19 I had another company come out and a more experienced tech said I just needed to clean your motor and billed me $129. I am more disappointed that last week when the temperature dropped me and my pets could have been in a much warmer house. I wish Abacus got it right the first time. Stop thinking about over charging your customers and making a buck.
Description of Work: My heat went out in my unit

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$70

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

James W.
11/2018
4.0
electrician
  + -1 more
Cesar was very professional, courteous, and took the time to explain everything that was included in the quote. The quote was thorough. But when compared to other quotes I received, it was significantly higher. I did not feel the extra cost was warranted for what I consider to be a standard electrical job. The other quotes included all the same quality/types of equipment. So, I was doing a like-for-like comparison of costs.
Description of Work: Estimate to replace electrical panel.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Janet H.
11/2018
5.0
electrician
  + -1 more
Great ok for 10 Characters Great again.
Description of Work: Analyze problem and replace burned up breaker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Allan S.
11/2018
5.0
gas leak repair
  + -1 more
OK - no leaks. The technician did a good job.
Description of Work: gas leak check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Mark H.
11/2018
5.0
electrician
  + -1 more
Great in terms of the electrician and his skills. I would use them again. The breaker showed to be not tripped but it was not functioning. He taught me a lot as he went through the analysis of the problem.
Description of Work: Analyze the electrical problem and replace a breaker.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Steven K.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The teams were well organized and were able to do the work in a more expeditious manner than I had anticipated. The condenser is a major upgrade from the prior one.
Description of Work: replace heating and air conditioning system including condenser and thermostats

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$25,400

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for allowing us to service your home. We will be here when you need us 24/7. We look forward to another opportunity to earn your business.

Galit H.
11/2018
5.0
plumbing, sewer cleaning
  + 0 more
They did a great job from beginning to end. Very professional and reliable. Stuck to their estimate even when work took a little longer than anticipated and followed through on all aspects of the job as promised. Their communication was terrific and they kept us up to date on progress regularly. Really went above and beyond. Absolutely recommend!
Description of Work: sewer line repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Marry C.
10/2018
5.0
plumbing
  + -1 more
Our disposal fell off the sink Sunday night. We call Abacus on Monday morning. The service was scheduled on late Monday night. We truly appreciated the service could be scheduled this fast. Robert came in on time. After some quick research, we were given a quote plus a service fee which we knew before he came. The job was quickly and nicely done. Other companies I called couldn't make it until days later.
Description of Work: reconnect disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Suzanne C.
10/2018
1.0
plumbing
  + -1 more
Never called me. Used plumber recommended by someone in Spring, Tx. Company name Tri Teck. EXCELLENT WORK, price, dependability. Never use anyone else.
Description of Work: General plumbing
Rating CategoryRating out of 5
$225

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

James A.
10/2018
5.0
plumbing
  + -1 more
Their quality is good. They may be slightly more expensive but you can be assured that whenever they're finished the job was done right.
Description of Work: They replaced a couple of water heaters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Sharon C.
10/2018
1.0
plumbing
  + -1 more
The plumber came to look at the leak and evaluate it. They claimed the trucks come "fully equipped" but he didn't even have a ladder. I thought the leak came from an upstairs bathtub, but the plumber wouldn't even climb up to fully examine the trap and the pipes. I had to repeatedly ask him to even look at the tub. He told me it was "condensate" from a vent! Then he told me I needed an ELECTRICIAN not a PLUMBER!!! I called another plumber and he found the leak in the tub and fixed it. Meanwhile, I was stuck with a $150 charge for an after-hours "evaluation".
Description of Work: We had a plumbing leak through the ceiling of our laundry room.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$150

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

joanie M.
10/2018
5.0
plumbing
  + -1 more
Very well, I would and intend to use them again
Description of Work: Clogged bathtub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Stephanie W.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
They replaced the compressor at no charge since it was one under warranty. Did not use abacus for plumbing. I used show Plumbing off of Angie's List. Send me a request for a review on show Plumbing.
Description of Work: Air conditioner fan quit working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Gina B.
10/2018
5.0
plumbing
  + -1 more
Great expereience completely. No problems with fix.
Description of Work: Plumbing repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Robert B.
10/2018
2.0
plumbing
  + -1 more
Ended up replacing a part unneeded to the repair because it "looked old" without disclosing it was unneeded until after installation. Did not clean up work area after work. Plumber did not seem capable of installing part after many failed attempts.
Description of Work: Replace flapper.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for taking the time to review the service you received from our team. All our technicians are held to a high standard and a member of our management team will contact you to discuss your experience further.

Neil D.
09/2018
2.0
plumbing
  + -1 more
When I called to get information on this they couldn't give me any information over the phone. I had to schedule a technician to come out to evaluate the issue. I don't want to pay for someone to come out just for them to tell me they can't do the service I'm looking for.
Description of Work: I'm looking for a trenchless sewer pipe repair under my foundation.

Rating CategoryRating out of 5
value
2.0
responsiveness
2.0

$50

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/[Member Information Removed].

Baseer P.
09/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent. Very professional, courteous and honest. Very trustworthy.
Description of Work: HVAC service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7.

Susan R.
09/2018
5.0
plumbing
  + -1 more
Abacus is not the company I used. Preferred Plumbing was the first to call and came out the next morning. They took care of my problem. Very professional, punctual and I was extremely happy with their work. I will recommend them to everyone who asks about a plumbing problem. Extremely happy with Perferred Plumbing!
Description of Work: needed to increase water pressure in kitchen
Rating CategoryRating out of 5

Response from Abacus Plumbing, Air Conditioning and Electrical
[Member Name Removed], We believe that this review is meant for another company. However, we are pleased to see that you are happy with their services.

Debra L.
09/2018
5.0
plumbing
  + -1 more
Nathan was efficient, polite, answered questions, gave good advice. We will definitely hire again.
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Abacus Plumbing, Air Conditioning and Electrical
Thank you for sending us feedback on the services we performed at your home. Please be sure to contact us in the future when services are needed again. When you do need us, we are here 24/7.

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-20628
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Electrical,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening,
Kitchen and Bath Remodeling

FAQ

Abacus Plumbing, Air Conditioning and Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Abacus Plumbing, Air Conditioning and Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abacus Plumbing, Air Conditioning and Electrical does not offer free project estimates.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers eco-friendly accreditations.
No, Abacus Plumbing, Air Conditioning and Electrical does not offer a senior discount.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers emergency services.
Yes, Abacus Plumbing, Air Conditioning and Electrical offers warranties.
Abacus Plumbing, Air Conditioning and Electrical offers the following services: Plumbing, Air Conditioning & Heating, & Electrical Repairs, Purchase, Installation & Maintenance, Drain & Sewer Cleaning, Water Heaters, Water Softening, Water Filtration, Air Filtration, Air Duct Cleaning.
Roofing, Wells & Pumps, Appliance Repair, alarms, security cameras

Contact information

4001 Kendrick Plaza Dr, Houston, TX 77032

http://www.abacusplumbing.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day