AAA Tile and All Inc

my wife and i signed three contracts to remodel 2 bathrooms and a kitchen. we paid our deposits worth a total of over $11000. monica, david, and george were nice at the showroom, but when we needed information or even to talk to them after that they did not answer or respond 80% of the time. they sent workers who worked slow (part of the reason is because they didn't have material and asked us to buy it for them), left bulges in floated sheetrok, they laid tile in the bathrooms crooked, which left an uneven floor, used grout we bought for our kitchen for the bathroom tile and it was a different color than what they finished with, so we have a wall with two grout colors. they assured us we would get the upgraded cabinets for our kitchen without paying more, but then delivered the cheaper ones. their contract sucks. make sure you have them write (litterally write) in detail what they will do. their workers left our windows unlocked and open at the end of the day (we weren't living there). they scratched our hardwood floors and didn't protect it at all while working there and now they are saying it is an old house and was damaged before. we had enough, so we are breaking our contract and are now trying to recoup as much as we can either by resolving this ourselves or through court.