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911 Garage Door Service

Garage Doors, Fencing Driveway Gates

About us

Whether you are in need of repair, maintenance, or installation, we are here to provide the most excellent service found in all of Greater Houston. From Katy to Conroe, Memorial, Downtown, and Up-Town. We will be there fast, and you can be sure 911 Garage Door Servicedoes it right the first time. Our seasoned technicians are equipped for Silver Platter Service. Round the clock, see how fast we get you back on track! We absolutely have the best, service in the industry. 713-816-5820. With 911 Garage Door, you are calling a locally owned group. Our company has been repairing garage doors in Houston for more than 20 years. We offer a complete warranty on all of our work. Call us today, to find out why 911 Garage Door Services is every Houstonian's First Call every time.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Garage Door Sales & Service, Driveway Gates, & Operators.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.035 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 35 reviews

Steve G.
05/2017
5.0
garage doors
  + -1 more
They came out quickly to what I was calling an "emergency". Door was fixed and adjusted.
Description of Work: Our garage door was wedged tight, at an angle, halfway up. Apparently, one side spring was loose.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy W.
05/2017
5.0
garage doors
  + -1 more
Had a very pleasant experience getting garage door fixed. One spring was broken and they recommended replacing both and the wheels for $285. Called them today at 2pm and they came out same day at 4pm to fix the garage door and now it's working much better and is so much quieter! Thanks for the awesome service today guys!
Description of Work: Replacing the garage door springs and wheels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Alexandra C.
09/2016
5.0
garage doors
  + -1 more
Our 30+ yrs old overhead garage door kept coming up and not closing. Contacted this company via Angie's List. Got a response from Alan within an hour or so, who came in later and diagnosed the issue: the motor unit was the culprit. He laid out options, I chose to replace the overhead opener unit altogether as there was no point fixing the old unit. The estimate for replacement (part and labor) was $399. Another guy came in as scheduled and performed the work. Overall, I was highly satisfied with professionalism, honest assessment, and quality work. Really appreciated a few additional services at no additional charge. The door works beautifully now. Solid "A" from a very picky customer!
Description of Work: Inspected garage door system. Replaced door opener, which included raising up the chain track channel. Tuned up the door. Replaced weatherstrip (my parts) Corrected sensors placement. Installed manual lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

LEAH G.
10/2015
5.0
garage doors
  + -1 more
Allen was extremely helpful. Came over right away and found out what I needed and installed it the next day! He suggested that I really only needed 1 panel but with a 10+ year old door, I decided to get a whole new garage door because I knew Allen was going to do a great job. Very honest and professional and I would definitely use this company in the future and recommend to anyone needing garage door repair, replacement or service. Great experience.
Description of Work: Replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donna D.
03/2015
5.0
garage doors
  + -1 more
Alex arrived on-time and did a good job solo. He cleaned up thoroughly and even took the time at the end of the job to help me program the new panel/remotes. Very pleased with the service provided. They previously serviced the door in 2011.
Description of Work: Installed a new 17' garage door with new rails, etc., new opener and remote panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,275

Connor K.
10/2014
5.0
garage doors
  + -1 more
I was having some trouble with the sensor on my garage door. I called and the gentleman I spoke to on the phone was very nice and helpful. They sent a tech out who repaired my garage door and did a great job. My only complaint is that they advertise that they accept the check a pro $25 gift card, and when I asked the tech to apply the $25 discount he looked at me like I was crazy and told me he did not know anything about check a pro, or the gift card. This was disappointing, it sounds like they might need some more communication and training but I was very happy with the man I spoke with on the phone and the quality of the work completed.
Description of Work: Repaired garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Heather C.
08/2014
5.0
garage doors
  + -1 more
In less than 24 hours the door worked better than it had in 20 plus years. He replaced both springs so that they would be a matched set and then installed new rollers. He saw our door opener and said it was a very good model and he hooked it up and got it working like new. We used to have a noisy and difficult to operate garage door. We now have a very quiet and properly working garage door.
Description of Work: Spring broke on garage door. He replaced both springs, installed new rollers and even got the electric door opener to work properly. It had not worked in over 4 years!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly E.
06/2014
5.0
garage doors
  + -1 more
We called 911 Garage service after trying to get the door back on the track ourselves. It was already 6 in the evening but we didn't want to leave the door open over night. I spoke to Allen at 911 Garage Door Services. He was friendly and honest and gave us a price over the phone based on my description of the "incident" :) Jay came to our house within 45 minutes and had the door fixed in an hour. He was able to put the cable back on, fix the track, put the door on the track and reinstall the weather stripping that had fallen off. He also bent the door back into shape. He even added a brace for the door (we have one long garage door for a 2 car garage). It is quieter than it was before!! They never tried to sell us anything else or say we needed additional parts. The price quoted over the phone was the price we paid. Thank you 911. We highly recommend them!
Description of Work: Fixed our garage door. I had run into it from inside the garage, as the door was opening. It was completely off the track on one side, a bracket had come off on the other side, the track was bowed out, the stripping was off and the bottom of the door was bent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Eric M.
05/2014
5.0
garage doors
  + -1 more
I called 911 Garage Door Service first thing the morning after a faulty spring nearly caused the garage door to come off the rails. To my satisfaction, they were able to send out a technician on the same day for the repair. The price was upfront over the phone so there would be no surprises. The technician called when he was on the way and showed up on time. An estimate was given that the repair would take approximately 90 minutes and they were right on the money. There was no funny business with the price and recommendations were made based on the age of my garage door (but no one tried to scare me into buying more than I needed). The final cost was exactly what I expected to pay. The technician was very professional and was actually a joy to chat with while the repair was being performed. I will definitely keep the contact information handy for 911 Garage Door Service for all of my future garage door needs!
Description of Work: Replaced Door Springs and Rollers; Tuned up the opener; Greased all joints;

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cindy B.
05/2014
5.0
garage doors
  + -1 more
Great service, extremely helpful, very prompt. I would use this service again in a heart beat.
Description of Work: Fixed and replaced the springs on two garage doors, replaced bad rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Anna and Neil K.
03/2014
5.0
garage doors
  + -1 more
In a word AWESOME. He looked at the door and new how long ago it was installed and gave me several options. There was no pressure to purchase a new door or even new sections. I figured I would need a new garage door, tracks, and rollers for the door to work like it does. Alex took the time to make sure the door opened and closed without a problem.
Description of Work: Retensioned spring, new cables, and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

sina S.
02/2014
5.0
garage doors
  + -1 more
fast, friendly service, and the door has been working great.
Description of Work: fixed the garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dora K.
01/2014
5.0
garage doors
  + -1 more
They were highly responsive and prompt in their service. The price was fair, and they were able to quote me over the phone which was incredibly convenient. The technician was very knowledgeable and informative on the maintaining the garage door. The quality of the service was very impressive and I would definitely use them again in the future.
Description of Work: They replaced a broken spring in the garage door system as well as performed additional maintenance where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rich P.
01/2014
5.0
garage doors
  + -1 more
Allen was responsive, courteous, and professional. He responded to the request for service on a Saturday, and reviewed the situation on the same day. Allen set appropriate expectations for what was needed and a timeframe for repair, and followed up as he promised. He walked me through several options, recommended an appropriate solution, and repaired the garage door opener in a timely fashion. A few weeks later when an unrelated problem surfaced, 911 Garage Door repair responded the same day, and fixed the situation free of charge. Very well done.
Description of Work: Garage door opener replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vernon J.
12/2013
5.0
garage doors
  + -1 more
Rehung garage door, new rollers and new motor.
Description of Work: I used 911 Garage Door Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Alison S.
12/2013
5.0
garage doors
  + -1 more
I think it went exceptionally well! Allen was on-time, polite, did what he said he would do and for the price that he quoted. We were really thrilled that he was able to schedule us so quickly. As a part of his services, he inspects the door, springs, etc. and he was very up front and we didn't feel like he was trying to up-sell us on anything. Super happy with the new opener and LOVE the key pad entry as a just-in-case. Would recommend Allen!
Description of Work: Removed old Garage door opener, checked garage door/structure, installed new garage door opener with remotes & key-less access pad. Also hauled away old opener, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Robert P.
06/2013
5.0
garage doors
  + -1 more
was very knowledgeable and professional. did great job, took about 1 hour as he had all tools and parts he needed.
Description of Work: replaced two torsion springs, installed new rollers. balanced door, and lubed hinges. rollers, and bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Chris B.
04/2013
5.0
garage doors
  + -1 more
I called and left a voicemail for Allen around 10:30 on Monday morning to inquiry on a price of replacing a 16X7 garage door for my home. Allen called me back within 20 minutes and answered all of my questions and was very friendly and helpfull. I told him that I still had to think about it and I would call him back. He said no problem and did not pressure me at all and said I could call him anytime and schedule to replace the door. After talking to a few more companies I decided that Allen was the most helpful and informative and also offered the best price for the quality of door he would install. I called him around 1:30 to let him know I wanted to go ahead with the replacement. He had the installer out within a couple hours and had the door installed and the remote programmed by the time I got home from work!! His installer, Marcello, was very nice and did a great job! I was really impressed with 911 Garage Door Service!!! Thanks Allen!
Description of Work: 16X7 Garage door replaced and 1 remoted purchased and programmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Jane G.
01/2013
5.0
garage doors
  + -1 more
Lane was here within 30 minutes of my calling to request service. He was professional, quick to repair the door, and was very helpful, advising me on how to optimize the life of my opener.
Description of Work: Garage door came off track. Repaired and advised on maintenance. dy> �l>

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rindy C.
06/2012
5.0
garage doors
  + -1 more
I called Allen this afternoon at 4:07 pm and by 5:45, he was repairing our garage door. He explained all options before he began working and told us how much it would cost. It only took him around 45 minutes to make the needed repairs. He is very easy to talk to and has a great rapport with customers. We were so impressed with him that we've decided to make him our ongoing garage door service provider.
Description of Work: Replacement of springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shanon E.
06/2012
5.0
garage doors
  + -1 more
Our garage door had to be 'helped' up each time and (call me spoiled) I was completely frustrated about doing it twice each day! After searching Angie's List for reviews, I settled on this company. I called the company on my way to work, explained the situation, and they had looked at it and returned my call by lunch the same day. (Both the gentleman I spoke to when I called in and the technician were knowledgable and friendly.). As it turned out, the opener needed to be replaced. They came back out the next morning, replaced everything, and called me to explain the new system. The entire experience was nothing short of AWESOME! I would recommend this company without hesitation.
Description of Work: The technician removed and replaced our garage door opener, keyless exterior entry keypad, and interior control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

SHEILA C.
05/2012
5.0
garage doors
  + -1 more
I was trapped in my garage right before I was to pick up my daughter from school. The door could not even be opened manually. They came in about one hour just as they said and were finished in about an hour. He pointed out that there was only one spring and there should have been two. Also, he saw that a part was worn out and bearings were missing and replaced them. Everything is working fine and they have a one year labor warranty and three years for the springs.
Description of Work: They replaced a broken spring, bearing plate and bearings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309.6

Paul B.
04/2012
5.0
garage doors
  + -1 more
It was excellent and I would highly recommend them. It was a very courteous, professional installation. Well up to the warranty of repair work, he came back to check up on a problem with no charge. He just wanted to make sure I was happy with the work. The price was good and I had no need to negotiate.
Description of Work: They came out and installed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane A.
04/2012
5.0
garage doors
  + -1 more
The experience was excellent overall! The company was very responsive. Seeing as how we have over 6 million people in our area, the fact that they were so repsonsive is very important to be mentioned because if you leave your garage door open you may have things removed. The men were very courteous and professional about the services.
Description of Work: They repaired my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tammy S.
04/2012
5.0
garage doors
  + -1 more
They were fantastic to work with! They were very knowledgeable, quick, and reasonable. Within a day, they were able to schedule the appointment. The part came in the next day, and they installed it soon after. Everything went very well overall!
Description of Work: They replaced one of the panels on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2


Contact information

9630 W Withers Way Cir, Houston, TX 77065

www.911garagedoorservice.net

Service hours

Sunday:
Closed
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
6:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Fencing Driveway Gates

FAQ

911 Garage Door Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 7:00 PM

Tuesday: 6:00 AM - 7:00 PM

Wednesday: 6:00 AM - 7:00 PM

Thursday: 6:00 AM - 7:00 PM

Friday: 6:00 AM - 7:00 PM

Saturday: 6:00 AM - 3:00 PM

911 Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 911 Garage Door Service offers free project estimates.
No, 911 Garage Door Service does not offer eco-friendly accreditations.
No, 911 Garage Door Service does not offer a senior discount.
Yes, 911 Garage Door Service offers emergency services.
Yes, 911 Garage Door Service offers warranties.
911 Garage Door Service offers the following services: Residential & Commercial Garage Door Sales & Service, Driveway Gates, & Operators.
Ask for Details

Contact information

9630 W Withers Way Cir, Houston, TX 77065

www.911garagedoorservice.net

Service hours

Sunday:
Closed
Monday:
6:00 AM - 7:00 PM
Tuesday:
6:00 AM - 7:00 PM
Wednesday:
6:00 AM - 7:00 PM
Thursday:
6:00 AM - 7:00 PM
Friday:
6:00 AM - 7:00 PM
Saturday:
6:00 AM - 3:00 PM