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"He is a really great worker and does great work! They are good people and hard workers!"

"Everything went so smooth in one day. The shower is so beautiful and stylish. Mr. Eric was so polite and friendly. He went above and beyond his duty I need to have a different showerhead from what was on my contract. He was able to come through for me. He is just so Awesome!!! I am enjoying my new shower."

"They are very thorough. They offer advice and tips as they are the professionals and the designs were awesome."

"As a homeowner that was flooded, I put a great amount of time interviewing contractors and felt that this company would give me the best remodel of my downstairs. In the end, I signed a 20-page contract (against the advice of a lawyer friend) and gave Stephen and Ryan about $120K of my insurance money. What I got was an extremely stressful, expensive experience with a variety of results. This should've been my first sign of trouble - - On my quote, Ryan refused to itemize my remodel expenses as all other companies do and this has caused an ongoing problem with insurance and with a subsequent flood. After giving them a 1/2 deposit, it took them over 3 weeks to even begin the project, which they blamed on permits. I was told that, "I could email the permit office," which I did, and received notification almost immediately that the project could commence. This should not have been my job. They demoed up 1200 square feet of tile creating a ton of dust and debris and despite my pleading, they would not clean it up. I became more sick than I had ever been in my life. I was then told that they would begin spraying oil paint on the new cabinets and it would be better to try to get out of the house. Within 24 hours, I arranged for a trip to Mexico and left. When I returned, it seemed that they also took a vacation and nothing was done. Money wasted. I then became more sick and wound up staying in a camper in my driveway as I couldn't afford to go away again. The $7K stairway I paid for is at best sub-standard for the money. He had a company come in and put in a vent for my kitchen (90 degrees to the outside. The guys messed up the outside hole and was in the shape of an oval (should have been a circle and covered). I asked for this to be repaired multiple times in emails and in person and it took over a month to get this done. Then, dealing with a second flood, and installing the hood, I was told by 2 separate installation contractors that this vent wasn't even sufficient for a dryer, and had to pay for it a second time. I had windows replaced, big ones. One of the windows already has a broken seal. I was very happy with the painters, the millworkers and the countertop fabricator. Their crews were very nice, competent and respectful. However, during the process, I learned that they were sometimes not paid on time and the blame was put on me for "not paying on time." That was a lie. I have since remodeled the house a second time and I am keenly aware of pricing for contractors. My half deposit more than paid for the full remodel and furthermore, I paid Ryan in full on the schedule which he created. I held up my end of the contract and expressed to Ryan that this was the worst business experience that I've ever had. I literally had nightmares about it for some time. Sure, being flooded is a traumatic experience but it didn't even begin to compare with what I dealt with Neal Homes. The items that I listed are really just the tip of the iceberg. Again, I waited a full year to write this and also until I rebuilt my downstairs a second time to make sure that I was explaining this with a clear head. My thoughts are the same. I'm now the poster child for all of those people that get taken advantage of by a general contractor. It's a sad story and a very expensive lesson learned."

"Technician came out and not only changed out the door springs, he noticed they were not installed correctly previously and did the work to make it right."

"Oh my God!!! I am so in love with the final results. Mr. Caraway was very professional and he captured my vision perfectly. I would definitely recommend them. They did an excellent job."

"I recently completed a six-month project with NRG Remodeling, and I couldn't be more impressed! The renovation of my 3-bedroom, 2-bathroom home, and kitchen went smoothly from start to finish. The communication was top-notch, and the team worked quickly and efficiently, all while maintaining very fair pricing. The quality of the workmanship was outstanding, and the entire experience was stress-free—much smoother than I anticipated. It's rare to find such a professional and personable team, and I’m already planning my next project with them. I would absolutely recommend them for any home renovation and will definitely turn to them for future work!"

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"Sam, Leonard and Pam are as unethical as it comes. Hired them to build a patio addition. No one that came to my home was qualified to perform the work done. Nothing was inspected with the city despite lies that it was. When reports of leaking by the electrical outlets were made, ZERO response. For months. I had to hire another company to temporarily fix it. I?m in litigation to get my money back as we speak. Do NOT trust anyone from this company. "