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Granite & Tile Outlet II

Marble and Granite, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

Family owned and operated. All In-house installations with no high pressure sales staff. Specializing in solid and engineered hardwood flooring, Natural stone floors, natural stone showers. Tile backsplash , glass shower doors , hardwood stair cases , carpet We are the fabricator We are the installer. Additional DBA - B & W Inc.

Business highlights

21 years of trusted experience

Services we offer

Specialize in granite counter tops, regular & hand scraped hardwoods, all types of stone, porcelain tile, wood, faux blinds & shutters & custom showers.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.642 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
10%
3
10%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-42 of 42 reviews

Carole W.
10/2016
3.0
carpet installation
  + -1 more
I did not use this vendor.
Description of Work: I left a message when I first called, and I was not called back for several days. By then, I had found another provider.

Rating CategoryRating out of 5
responsiveness
3.0


JAMES W.
06/2016
5.0
marble & granite
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna G.
04/2016
5.0
ceramic tile, countertops, marble & granite
  + 1 more
unknown
Description of Work: Installed granite countertops & tile backsplash. They did a very good job. The granite pattern was matched perfectly at seams and backsplashes. The tile work is great. All of the workmen were punctual, courteous and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,800

Ginny S.
09/2015
5.0
hardwood floor, marble & granite
  + 0 more
unknown
Description of Work: I have used this company numerous times and every time, I am in awe of the results and the service. I have also referred them to many since I am a realtor and my clients ask for a referral. The most recent client used them in August after she purchased a home and pretty much redid the entire home. She is so pleased and can't keep thanking for a job well done by Granite and Tile Outlet II.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Holly W.
08/2015
1.0
ceramic tile, remodeling, home remodeling, marble & granite
  + 2 more
unknown
Description of Work: The granite install was fine, but the plumbing is a problem. I was not here when the plumber finished installing the new bathroom sink faucet, and when I returned that evening, I found that the cold water flowed very slowly and would not increase. This was NOT a problem with our old faucet and sink. I called Granite and Tile Outlet II and told them about the problem. They said they would send the plumber back out. He never came or called. I called again. They told me the same thing. Same result. Then G&T II called to ask for payment for the balance of the job. I told them we still had the same problem with the faucet, and they told me that they would have the plumber call or come by. I asked for a different plumber. They said ok. I never heard from anyone again until a few weeks later when they called to ask for payment on the balance again. I paid for the remaining part of the granite (which my husband said I shouldn't have) but told them I wouldn't pay for the plumbing until it was done right. They said they would have a plumber come this Tuesday. Big surprise...no one came or called! I am very disappointed with the unprofessionalism of both the plumber and the staff of Granite & Tile Outlet II. I have much more work to be done in multiple bathrooms in my house. I will not use them again and would not recommend them.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$850

Response from Granite & Tile Outlet II
We are concerned about this. issue. the original contracted plumber told us the issue was with your fixture. you had requested a different plumber and we sent another one out and he said he wqas there 2 different times and nobody answered the door. the plumbing was taken off of your bill and we can schedule another time to come by look to at your water pressure issue .We will be happy to assist you with this at your convenience. thank you, Jason Jones store manager

Courtney A.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Wood floors and carpet upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

James F.
02/2015
5.0
hardwood floor, marble & granite
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary M.
04/2014
1.0
marble & granite
  + -1 more
see above
Description of Work: I spent over an hour at this location looking at granite samples and discussing my project with the owner. He made an appointment to come to my home to measure for the following Saturday morning at 8 am. On Saturday morning (after I'd gotten up early) I got a TEXT saying that he wouldn't be coming and if I wanted to actually Buy something I could call Them Back! There was no response to my follow up text. Unbelievable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Greg R.
01/2014
5.0
marble & granite
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Quentin B.
12/2013
4.0
countertops, marble & granite
  + 0 more
I did not use this company
Description of Work: I did not use this company
Rating CategoryRating out of 5

Karyl F.
02/2011
5.0
countertops, home remodeling
  + 0 more
Estimate the lowest of 5. Trevor was timely and involved in each step. The crew was professional at each phase from tearout to template to grout. Excellant job done quickly with little mess. Sing their praises to all who comment that my kitchen belongs in a magazine.
Description of Work: Remove old formica countertop and backsplash, install granite countertop and glass tile backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

DALE P.
01/2011
5.0
home remodeling
  + -1 more
Very well. Took out the existing shower, Redid and expanded shower, redid jacuzzi surround and removed and replaced the floor, with Tavertine and tile accents. The workers who came were outstanding, put done paper so as to not track things onto the carpet, cleaned up at the end of each day. Had great ideas on how to make improvements. Came out better than expected. Great installers. Price, not the lowest or highest. Fair. Work was first class. would use again.
Description of Work: Remodel Shower and floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Regina P.
12/2010
5.0
countertops, marble & granite
  + 0 more
I had a good experience with them. I hired them because of Angie's List reviews and price. They did great, superior work at a really great price. They did a beautiful, terrific job. They were very quick. They had someone out the day after I called. I got to go to Dallas and custom pick out the slab myself, and I still got the same great price. I would have paid double anywhere else. They would be the first person I call, if I needed any work done like this again.
Description of Work: Granite & Tile Outlet II put a granite countertop and granite above my shower in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gle N.
11/2010
3.0
home remodeling
  + -1 more
They were very nice and gave us an estimate. However, there were several items that we wanted to have done that they did not do. That is why we didn’t use them.
Description of Work: Granite & Tile Outlet gave us an estimate to remodel a bathroom in July.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne F.
08/2010
5.0
ceramic tile, flooring contractor
  + 0 more
They provide a great price for a good quality product. The installation was done wonderfully, they have their own installers. We have been very impressed with them.
Description of Work: They are awesome. We have used them twice. They replaced all of our flooring with porcelain tile in our old home as well as our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted O.
07/2010
5.0
ceramic tile, marble & granite, home remodeling
  + 1 more
They have done a great job. They started the work in the last week. They made sure that we were very happy. They are doing the backsplash today. The quality of their work so far is great.
Description of Work: We are currently using the services of Granite & Tile Outlet II for kitchen remodeling which also includes installing granite and backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica S.
08/2008
5.0
countertops, marble & granite, home remodeling
  + 1 more
What a great experience! Adam and his staff helped us through every phase with patience and concern. They are awesome to work with. The job went in without a hitch, and the installers actually did some custom touches that weren't even in the order. We could not be happier! On time, polite, respectful, helpful, creative, understanding, and very fairly priced. We had shopped around for quite some time, when a friend mentioned Adam at Granite & Tile Outlet. Higher quality products and service for less money is what he promised and that is what he delivered. Its like getting the Hilton quality for the Motel 6 price-a no-brainer. We will use them on anything they can help with.
Description of Work: We wanted to give our dated kitchen and bathrooms a face lift since they had not been changed in 15+ years. We had new stone floor put in the kitchen and baths, granite counter tops in all areas, and stone in both showers installed. We never thought our budget would allow us to do all the areas we wanted, and surely not in stone (travertine & granite). When we are ready for hand scraped hardwoods, they will definitely be doing that for us as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500
    • 1
    • 2(current)

Contact information

3180 Justin Rd Ste 505, Highland Village, TX 75077

http://www.granite2.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Marble and Granite,
Countertops and Backsplashes,
Kitchen and Bath Remodeling,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
General Remodeling

FAQ

Granite & Tile Outlet II is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Granite & Tile Outlet II accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Granite & Tile Outlet II offers free project estimates.
No, Granite & Tile Outlet II does not offer eco-friendly accreditations.
No, Granite & Tile Outlet II does not offer a senior discount.
No, Granite & Tile Outlet II does not offer emergency services.
No, Granite & Tile Outlet II does not offer warranties.
Granite & Tile Outlet II offers the following services: Specialize in granite counter tops, regular & hand scraped hardwoods, all types of stone, porcelain tile, wood, faux blinds & shutters & custom showers.

Contact information

3180 Justin Rd Ste 505, Highland Village, TX 75077

http://www.granite2.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM