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SUPERIOR PLUS SEPTIC SERVICES

Septic Systems, Sewer Cleaning, Excavating

About us

*Call us today and receive $25 off your Septic Tank cleaning* As a family owned and operated company we offer high quality cleaning services for your septic tank.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Septic tank cleaning

Services we don't offer

Septic Tank Inspections

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Lewis G.
06/2019
5.0
septic tank
  + -1 more
Excellent- no problems
Description of Work: Septic tank needed pumping. Sean came out promptly and did the job professionally and applied the Angie’s List discount

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard K.
12/2018
1.0
septic tank
  + -1 more
Did not hire this company
Description of Work: Pumping conventional septic tank
Rating CategoryRating out of 5

Response from SUPERIOR PLUS SEPTIC SERVICES
We apologize for your experience. Our records do not show any communication with you. We don’t have any messages or voicemails from you. We pride ourselves on customer service, and try our best to accommodate our customers. Again, sorry for any inconvenience and I’d like for you to give me a call if you can so we can discuss the matter further.

Debra L.
11/2018
5.0
septic tank
  + -1 more
He was excellent. I use them for about 20 years now, his son took it over and he is really good. He responds to my call. I would definitely use them again.
Description of Work: Septic cleanup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsey L.
11/2018
5.0
septic tank
  + -1 more
It was great. They came within an hour. Was happy with them. Very nice , very professional.
Description of Work: They pump the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darren R.
11/2018
5.0
septic tank
  + -1 more
It went really well. The owner Sean is very accomadting with the scheduling and made sure to work around my time frame. He called me and made me aware of a weather situation that may have interfered and helped work around
Description of Work: Pumped out my septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha B.
06/2018
5.0
septic tank
  + -1 more
I've used them before and they are just really really nice. He cleaned up after himself.
Description of Work: They vacuumed my septic out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry B.
01/2017
5.0
septic tank
  + -1 more
OK, still not working, referred to septic tank specialty who got pump working, but need plumber to unblock lines.
Description of Work: Pump septic system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joseph C.
01/2017
5.0
septic tank
  + -1 more
Originally called my normal septic servicing company and they set me up for a open appointment for the entire day vice assigning a specific time period. Wanted someone out here sooner so I called Superior Septic to see if they had an earlier opening. After explaining to the gentlemen on the phone my issues he told me to check the circuit breaker in the house and in the actual septic control box. Sure enough it was the breaker in the control box. His free advice saved me a $75 non-refundable service fee from my other provider. Gentlemen was very professional on the phone and willing to provide a nonpaying customer assistance. I can only imagine the level of service paying customers get. My own service company didn't even try to lend this simple advice over the phone. Great job Superior Septic!
Description of Work: Septic alarm was on and the gray water sprinklers were not turning on to drain the tank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad K.
12/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Septic pump of less than 2000 gallons from aerobic septic system. Got us in in 2 days. Very courteous, called with updates, etc. Would use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

John S.
03/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill H.
07/2014
5.0
septic tank
  + -1 more
Provider showed up at exactly the time he said he would. He not only pumped the septic system but completely washed down the inside and removed all waste. He explained the process and why he was doing each step. He was professional and I would hire him again.
Description of Work: Pumped waste from my septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard A D.
06/2014
5.0
septic tank
  + -1 more
HE WAS AT THE HOUSE AT THE DESIGINATED TIME. STARTED WORK IMMEDIATELY AND WAS FINISHED WITHIN A SHORT PERIOD. I WOULD HIGHLY RECOMMEND HIM TO ANYONE IN BEXAR COUNTY.
Description of Work: PUMPED OUT SEPTIC TANK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Timothy W.
04/2014
5.0
septic tank
  + -1 more
They came out as scheduled, did the job as requested for the price quoted. Very satisfied with thier work.
Description of Work: pumped aerobic septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Peter W.
04/2014
4.0
septic tank
  + -1 more
All work was accomplished as expected.
Description of Work: Pumped out septic tank and installed access riser and cover.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Richard A D.
09/2013
5.0
septic tank
  + -1 more
He arrived and started work immediately. The work took about 1 hour and then he was on his way.
Description of Work: He evacuated the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Don C.
03/2013
5.0
septic tank
  + -1 more
I called Superior Septic on Friday about 5:45 pm because our tank was backing up. He called me about 8:15 Saturday morning to let me know he was on his way. He arrived about 9:00 and serviced our system and was gone by about 10:00. Jack was very helpful and professional and we will definitely use his company again.
Description of Work: I called Superior Septic on Friday about 5:45 pm because our tank was backing up. He called me about 8:15 Saturday morning to let me know he was on his way. He arrived about 9:00 and serviced our system and was gone by about 10:00. Jack was very helpful and professional and we will definitely use his company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

James G.
11/2012
4.0
septic tank
  + -1 more
The service wasn't completed on the day originally scheduled because of a maintenance issue with their truck; however, it was rescheduled for the following day and was concluded on time. Jack was professional, quick, and answered any questions that I had. I would use them again in the future. My only complaint would be that I had to call them on the day it was originally scheduled to find out about the maintenance issue after waiting most of the afternoon for a phone call, but oversights do happen and based on the performance I saw, I wouldn't think this would happen all the time with them. They also offered an unsolicited discount for my trouble that I think shows they care about their commitments.
Description of Work: Company was hired to pump my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    12790 FM 1560 N #1429, Helotes, TX 78023

    http://www.superiorseptic-sa.com

    Service hours

    Sunday:
    7:30 AM - 6:00 PM
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Sewer Cleaning,
    Excavating

    FAQ

    SUPERIOR PLUS SEPTIC SERVICES is currently rated 4.8 overall out of 5.

    Sunday: 7:30 AM - 6:00 PM

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 7:30 AM - 6:00 PM

    SUPERIOR PLUS SEPTIC SERVICES accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, SUPERIOR PLUS SEPTIC SERVICES offers free project estimates.
    No, SUPERIOR PLUS SEPTIC SERVICES does not offer eco-friendly accreditations.
    Yes, SUPERIOR PLUS SEPTIC SERVICES offers a 5% senior discount.
    Yes, SUPERIOR PLUS SEPTIC SERVICES offers emergency services.
    No, SUPERIOR PLUS SEPTIC SERVICES does not offer warranties.
    SUPERIOR PLUS SEPTIC SERVICES offers the following services: Septic tank cleaning
    Septic Tank Inspections

    Contact information

    12790 FM 1560 N #1429, Helotes, TX 78023

    http://www.superiorseptic-sa.com

    Service hours

    Sunday:
    7:30 AM - 6:00 PM
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 6:00 PM