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StoneWall Custom Homebuilders

Homebuilders, Architects, Interior Design and Decorating

About us

Additional email - info@stonewallsa.com. Additional phone - (830) 515-2322.

Business highlights

Emergency Services Offered

Services we offer

Design, sales & production process including architectural & interior design selections, maintenance, custom home & building, implementing a comprehensive, multi-phase, design & building process.

Amenities

Emergency Services
Yes

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-2 of 2 reviews

Linda J.
06/2012
1.0
home builders
  + -1 more

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


lisa F.
10/2010
1.0
home builders
  + -1 more
Matt Butler and Doug Ford are horrible and should never be used to build anything. They do not honor their contracts. They completed building my house 6 months behind schedule. I move in once it was completed and immediately started noticing numerous defects (cracked driveway, missing window pane, cracked masonary in the stone archways, exterior doors not shutting properly). I contacted the Stonewall Custom Homebuilders many time via email, phone, and had a face-to-face meeting with Matt Butler. He was provided photos and the results of a home inspection report. I received emails from Matt Butler promising to get the defects resolved. After numerous stall tactics from Matt, I hired a lawyer and began litigation. I also hired a professional engineering service to conduct a comprehensive home inspection. Besides the defects noted earlier, the engineer also discovered missing beams in the roof framing, poor drainage around the house, shifting foundation (I found out the foundation never passed inspection and was poured before the inspector to re-inspect to ensure deficiencies were corrected), electrical problems, etc. To date, none of the defects were corrected. Matt Butler refuses to address the issues and answer any calls from my lawyer. His reputation is questionable at best. This experience has been a nightmare. I would never recommend Matt Butler, Doug Ford, or Stonewall Custom Homebuilders to anyone.
Description of Work: Stonewall Custom Homebuilders is owned by Matt Butler and his business partner Doug Ford. I contracted them to build my retirement home. I hired a lawyer to develop a building contract, which Matt Butler, Doug Ford, and I signed. The contract stated that the house has a two year warranty on workmanship and materials from the date of move in. During all the pre-build meetings and during the build, Matt Butler reassured me that he would provide prompt service to correct any defects in the house. His website states 100% of his customers are satisfied. This is an absolute lie.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$340,000

    Contact information

    PO Box 1592, Helotes, TX 78023

    www.stonewallcustomhomebuilders.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Homebuilders,
    Architects,
    Interior Design and Decorating

    FAQ

    StoneWall Custom Homebuilders is currently rated 1 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, StoneWall Custom Homebuilders does not offer free project estimates.
    No, StoneWall Custom Homebuilders does not offer eco-friendly accreditations.
    No, StoneWall Custom Homebuilders does not offer a senior discount.
    Yes, StoneWall Custom Homebuilders offers emergency services.
    No, StoneWall Custom Homebuilders does not offer warranties.
    StoneWall Custom Homebuilders offers the following services: Design, sales & production process including architectural & interior design selections, maintenance, custom home & building, implementing a comprehensive, multi-phase, design & building process.

    Contact information

    PO Box 1592, Helotes, TX 78023

    www.stonewallcustomhomebuilders.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day