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Soukup Roofing

Roofing, Chimney Repair, Gutters,

About us

Welcome to Soukup Roofing company. We are a family-owned business established in 2000. Chances are that Soukup Roofing was referred to you by your friend, neighbor or insurance company. We appreciate the referral and will work hard to fulfill the trust and to meet or exceed your expectations. Additional address - PO BOX 1203, Helotes, TX 78023. Additional DBA - Soukup Roofing LLC.

Business highlights

24 years of trusted experience

Services we offer

Shingles & Seam Roofs.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-169 of 169 reviews

Joe P.
05/2013
5.0
roofing
  + -1 more
Steve came on and gave estimate. I had roof damage from high winds. They completed the repair on time, I wiil use them again when my whole roof needs replacing.
Description of Work: Replaced damaged roof shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

lysandro L.
05/2013
5.0
roofing
  + -1 more
Excellent service from estimator/job coordinator, office staff and on-the-job crew led by Alonzo. I had four estimates and it was down to two companies when I decided to go with Soukup Roofing. I am glad I made the right choice with this company. Alonzo and crew were all in rhythm, skilled and experienced, courteous. The crew paid atttention to detail. Clean up was excellent. The surrounding was inspected for nails several times using a magnet. My plants and shrubs were never disturbed. The drip edge used was of excellent quality and appropriate size compared with drip edge used by other roofers. The nailing system was above standards.
Description of Work: Removed and replaced shingles to main roof, shed, and patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Sheila R.
05/2013
4.0
plumbing, roofing
  + 0 more
They were quick with their estimate and quick with coming out. They got on it right away to get the work done. The response on the estimate was slow. They came out right away to do the estimate the response on the estimate took a little longer than they told me it would but once I got it they got the work done and everything has been great. No problem.
Description of Work: I did use Soukup Roofing. My insurance company recommended them too. We used them in December. They identified a leak in the roof, so they did the water test and then they repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Amy F.
05/2013
5.0
roofing
  + -1 more
Awesome! When the roof was originally checked the guy was running a little late and he called before the scheduled time and advised us he would be 10 minutes late. The actual workmen arrived early and the work was done in a timely and professional manner.
Description of Work: Inspected entire roof and repaired roof damage caused by wind

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kelley H.
04/2013
5.0
roofing
  + -1 more
They were great! I did not have to be at my home while the work was completed. Very honest & up front. I will contact them in a few years when i need to replace my roof.
Description of Work: I had to patch my roof due to wind damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Kay R.
04/2013
5.0
roofing
  + -1 more
Josh was the supervisor/work arranger/estimator. He was very courteous and polite and worked with me to coordinate his guys being there even though my vent duct installers had not been ready on two previous appointments. This caused headaches for Josh, I am sure, but we worked it out for a third try and he even had his guys ready to come out on a Sat. morning to accommodate. The crew he sent was professional and competent. I would definitely use Soukup Roofing again and would recommend them to others!
Description of Work: Soukup Roofing coordinated with my plumbers to cut a hole in roof so plumber could feed/line up 10" vent hood duct. They installed a roof cap with baffle, secured the duct within it, and attached the cap to the roof in accordance with instructions. They also attached "critter wire" securely to front of roof cap; unit had come with a tiny piece that wasn't properly attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Herk T.
04/2013
1.0
roofing
  + -1 more
They failed to return my call requesting a bid.
Description of Work: I requested a bid on a roofing job and they did not return my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Soukup Roofing
We apologize. Our goal is to return every phone call as promptly as possible. We are not sure what happened with this phone call, but it was during the time frame when AT &T had a problem fixing our main line, which took eleven days, and some of the recordings were dropped.

John F.
03/2013
5.0
roofing
  + -1 more
The inspector was on time and the roofers came as promised--the work was completed in a timely manner.
Description of Work: Inspected the roof and replaced damaged shingles .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DEBRA H.
02/2013
5.0
chimney repair, roofing
  + 0 more
Excellent....read above and see pictures :)
Description of Work: Met a member of their team at my rent house. He got up on my roof and saw hail and wind damage and then measured the roof. He provided a bid to me before we concluded and once I went home and thought about it decided to go with this company. They had repaired the chimney/roof at my home months before. Very honest and plan the entire tear off and removal and arrived 2 weeks later with 5 people that did an excellent job. Not one nail or trash was left behind. With in a week they had a person come out and check the installers work. All went as planned and I personally appreciate all of them. I would definitely use them again. They added roof top ridge vents free too. Folks roofing material is a petroleum product so look for the prices for new roofs to be more these days. They were not the most expensive nor cheapest, however, the quality of work they do is unremarkable!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,455

Julie E.
02/2013
5.0
roofing
  + -1 more
When the first shingle came off the roof due to wind, my insurance company called Soukup Roofing to take a look at the roof. The job was so small my insurance company did not pay for it, but I had the work done by Soukup anyway. I felt if my insurance company trusted them, so could I. The work was explained to me, and I was given a cost which was very reasonable. I agreed to the work. The work was done promptly. Months later two more shingles were blown off the roof. Again, Soukup responded promptly and did the work at a reasonable price. They were professional and easy to work with both times I used them.
Description of Work: Replaced roof shingles which had been ripped off by the wind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anne W.
01/2013
3.0
roofing
  + -1 more
Soukup came out and repaired part of our roof before we had gutters installed. Now we have a leak in the roof which has caused staining in our ceiling. I called several months ago and left a message for them. I told them that I needed to speak to someone about our roof that had been repaired but now seems to be leaking. They never returned by call. We thought they repaired the roof correctly. However, now a leak has occurred and we can get them to respond to our request to come check it out. We didn't say they did anything wrong. It could be due to the gutters. But, I would have appreciated a call back from them to schedule a time to come take a look. I'm still dealing with the leaking roof and will have to get the help of another company.
Description of Work: Roof repair
Rating CategoryRating out of 5
$350

Response from Soukup Roofing
At Soukup Roofing we do our best to return all voice mails received and take pride in our customer service. We received an Angie’s List notification of a new review and we contacted Mrs. Watson directly. An appointment was scheduled for 02/08/2013 to address the issue. The Angie's List review mentioned leak was the result of a damaged vent pipe; unrelated to our previous repair. We left [member name removed] with an estimate for the new and separate leak.

Clay M.
01/2013
5.0
roofing
  + -1 more
We noticed there was a small hole in our roof after hearing an animal in our attic in the middle of the night. I called Soukup Roofing because they'd received great ratings on Angie's List. From the beginning, I received professional and prompt service. Someone came to our house a few days after I placed the call. After a thorough inspection, the problem was identified. I got an estimate and scheduled the repair for the next day. I appreciated the help I received from the receptionist who made an effort to have the repairs take place before we went out of town for the holidays. We're pleased with the service we received from Soukup and certainly recommend them.
Description of Work: Roof repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Marie B.
01/2013
5.0
roofing
  + -1 more
I had leaks in my roof. We had a hail storm and noticed my neighbors were getting new roofs. The insurance company told me my roof was fine. Soukup roofing replaced my roof and did a great job.
Description of Work: He replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine G.
11/2012
5.0
roofing
  + -1 more
The process went well from start to finish.
Description of Work: Appraiser arrived on-time, very professional. I explained the leak around the chimney. After inspection the appraiser showed me pictures of work to be performed and additional work needed to be done to prevent moisture build-up in the future. Workers arrived on-time and on the scheduled date. The work was completed and materials cleaned up in a timely manner. Would definitely use again and highly recommend this contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

PAT F.
11/2012
5.0
roofing
  + -1 more
We have dealt with this company before. Mr. Soukup came when we called and set up a time for his roofers to come and start.. They came at 8a.m. the following Monday and started the job. It took one and a half days to complete. There was a follow up to check for nails and debris that might have been left. The Inspector completed a final inspection of the roof. We have complete satisfaction.
Description of Work: Excellent service as usual, We have done business with them before. Quality workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,321.49

Martha K.
10/2012
5.0
roofing
  + -1 more
My overall experience w/Soukup Roofing was delightful. From the moment I first contacted them to the completion of the job I received nothing less than the best. They came when they said they would, they called if there was going to be a delay, they were always courteous and pleasant (no matter who I talked to), the roof was littered w/workers so my roof was finished quickly and they finished the job w/an inspection and a metal detector to make sure clean-up was complete. I feel confident about the materials used and I love my new roof. Everytime I use Angie's List I have no complaints!
Description of Work: I called three companies for estimates. All three came when they said they would. The first two suggested patch work at around $400.00-$500.00. Soukups found hail damage, took pictures and suggested I call my insurance company. Eric came the following Mon. w/various options for materials and prices. I chose to upgrade which cost me $540.00 for ridge vents. The day after I agreed to hire them I was called fo set up a time for them to do the work. The scheduled day was the following Thurs. but because of rain they waited to do the work on Friday. They almost finished on Friday but ran out of shingles so they came back on Monday to finish. Everytime something changed they called to let me know. Tues. Mr. Riley came to inspect the work done, go around w/a metal detector to make sure everything was cleaned up and to finalize the payment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Raquel B.
06/2012
5.0
roofing
  + -1 more
Josh came to give me the estimate and to check on the work answering all my questions. He was responsive when I needed to contact him. I am very pleased with the work.
Description of Work: Across the rear of my roof they removed shingles to inspect the plywood fascia and trim. The rotten wood was replaced primed and painted; new shingles were also installed. Additional details throughout my roof were addressed where rotting wood and gutter damage had occurred. They matched the paint well and repaired all outlined and specified details in a timely and professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,732.5

Diana S.
05/2012
5.0
roofing
  + -1 more
They were terrific. The representative was thorough in his inspection. They were able to schedule me the day before it was supposed to rain, and they completed it within the day. When I came home from work, they were still here, and the workers were very polite.
Description of Work: They put a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail L.
05/2012
5.0
roofing
  + -1 more
It was through my insurance. I had to pay my deductible of $1,200. They were excellent.
Description of Work: I used Soukup Roofing to replace my whole roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ruth M.
04/2012
5.0
roofing
  + -1 more
I highly recommend this company as one to trust. Josh was the representative who handled my project and I could not have found a more excellent person for the job. He answered all questions and concerns fully and knowledgeably both before and after the reroof. The job itself was done very well and quicly in just one day. Even though the roofing crew made a pass through the yard with a magnet to pick up stray nails, Soulup sent out another person on another day just to search the yard more thoroughly for nails. I was very impressed. This is my second time to use Soukup and I have to say they did a much much better job of clean up this time. In addition, last time they replaced a leaky outdor faucet that had only become leaky after their crew used it. When Josh learned that the replacement had not been satisfactory and still leaked, he made special arrangements for another contractor to come and do whatever it took to solve the problem. I really like that they go above and beyond to leave everything as good or better than they found it.
Description of Work: Remove old roof and ridge vent and install new. Clean up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Billie H.
03/2012
5.0
roofing
  + -1 more
This company did such a good job that I would recommend them to any one. I can not find a thing that I would change. The owner came after the job and did the final inspection to the extent that he went on top of the roof. I call that service.
Description of Work: Replaced old roof for a new high diffenition roof. Ridge vent was also installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Diane K.
01/2012
5.0
roofing
  + -1 more
Great job! Couldn't be happier with the work done and the total professionalism. Love people responding quickly. Would recommed Soukup Roofing.
Description of Work: Steve and his workers repaired our roof where a racoon made a hole the size of a basketball. The men found other problem areas and fixed them so that no more critters could get into the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Carl S.
01/2012
5.0
roofing
  + -1 more
Steve's bid was in the middle of the three othert bids we received. He was prompt, honest and even gave us a few tiles for free to do a smaller decorative do it yourself job. They did a great job and I would use them again. I have already refered him to my neighbor!
Description of Work: We had partial roof replacemnt job that required some thought on how to accomplish the job correctly.The roof had to be sloped inorder to prevent standing water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,140

Bryan B.
01/2012
5.0
roofing
  + -1 more
Perfect - job done right the first time!
Description of Work: Best quote out of the couple I had received and great reviews in my preliminary research (BBB, Angies List...). We had several roofing issues identified during the home inspection of our new home. Mr. Soukup was punctual, thorough, professional and completed the job within several days of the quote. They also referred me to a great gutter company that was substantially lower than my previous quotes and did a great job as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeannette K.
12/2011
5.0
roofing
  + -1 more
I had several roofing companies come out to give me estimates for roof repairs. They were on time for the appointment, professional and very knowledgeable. I appreciated the detailed estimate. I would feel confident with this company. The only reason I didn't go with them is because I did receive a lower estimate from another company.
Description of Work: No service performed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 1203, Helotes, TX 78023

http://www.soukuproofing.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Chimney Repair,
Gutters,
Skylights,
Plumbing

FAQ

Soukup Roofing is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Soukup Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Soukup Roofing does not offer free project estimates.
Yes, Soukup Roofing offers eco-friendly accreditations.
No, Soukup Roofing does not offer a senior discount.
No, Soukup Roofing does not offer emergency services.
No, Soukup Roofing does not offer warranties.
Soukup Roofing offers the following services: Shingles & Seam Roofs.

Contact information

PO Box 1203, Helotes, TX 78023

http://www.soukuproofing.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM