Services we offer
Reviews
4.54 Reviews
Showing 1-4 of 4 reviews
Barbara S.
03/2013
landscaping
+ -1 moreI am quite satisfied with the service they provide. The only thing I would like to change is how often they bill for service. The most recent billing was for 5 months and I would prefer to be billed monthly, or bi-monthly. However, I have no problem with the cost of the service or the quality; I just never know when I'm going to get a bill and it can really impact cash flow.
Description of Work: San Antonio Landscape Solutions takes care of the front yards in the neighborhood I live in, which is how I found them. They have been doing my backyard for almost a year. The company has a crew for caring for the neighborhood yards. I pay them for mowing, trimming as needed and cleaning up the backyard. The front yard maintenance is included in my homeowners' fee. I'm never sure when they will come because I don't pay much attention. All of a sudden they will be in my yard working. The crew does my backyard at the same time they do the neighborhood. tThroughout the summer they come more often, but haven't been around as much this winter, which makes sense. In February, the front yards in the neighborhood were fertilized and so was my backyard for no extra fee. I am charged if I request an extra service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$20
Janice N.
07/2012
hardscaping, landscaping
+ 0 moreI contacted this company telephonically (on 13 July) based on an Angie's List review and made an appointment for the owner/representative to come to my home to do a walk-through and provide an estimate. The representative did not show at the arranged day/time. I phoned him and he stated that it had slipped his mind or something to that effect. Understanding that this could happen to anyone, I made another appointment with him to come out and provide the estimate. The representative came out and performed the walk-through on the proposed work area, discussed options, and advised that he would forward an estimate based on the stated plan via email in a couple of days. I never received the promised estimate. I called the company yesterday 26 July and the representative had to be reoriented to the proposed job. He then informed me that he had done the estimate and this his and quot;officeand quot; was supposed to forward it to me. He and quot;checkedand quot; and assured me that the estimate had been done but his and quot;officeand quot; failed to send it out to me. He went over the work specifications that we discussed on the day of the walk-through and it was accurate. I asked him to give me the total and he stated and quot;I did not total it.and quot; He then stated that his office would send the estimate right away. We verified the email address and I awaited an email from his office. I have not received an estimate from San Antonio Landscape Solutions to this time (1300 on 27 July). I think that it is unreasonable to have a prospective client wait ten (10) days for an estimate; additionally, it is not the responsibility of the prospective client to continuously remind the company's owner/representative of agreements made. Customer service prior to is a clear indiction of customer service during and after the service has been performed.
Description of Work: I needed my backyard landscaping refreshed with bed clean up, mulching, planting of three 5 gallon trees/shrubs, tree trimming, establishment of a stair landing with a path to a small seating area (placement of flagstone) in the corner of the yard. I was uncertain as to whether or not the lawn/grass needed to be addressed.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Barbara E.
03/2011
landscaping, hardscaping
+ 0 moreAgain, a wonderful experience with a great company!!!
Description of Work: Because we have used San Antonio Landscape Solutions in the past to replenish our mulch, we recently hired them to build a waterfall type feature with some boulders in our yard. Robert (project manager) asked us to look at some rocks at a store in San Antonio to see if we saw anything we liked. After looking at some, we contacted Robert and told him we found a couple of pallets that we thought would work. He volunteered to go to the store, look at them, pay for them, pick them up, deliver them and install the feature the next day. He and 2 of his guys came out the next morning and built a beautiful water feature using the boulders. The feature may have to be tweaked a little because there is some water that splashes onto our patio and outside of the catch basin area. Overall, this company is awesome! They are extremely customer focused, very responsive, their prices are more than fair, and the professionalism of their workers and Robert is beyond reproach. We will continue to use San Antonio Landscape Solutions in the future. Many of our neighbors have also used this company, and I expect many more will! If you want or need anything for your yard, please contact this company. You will not be disappointed. HIGHLY RECOMMEND!!!!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$475
Barbara E.
03/2011
landscaping
+ -1 moreDO contact this company if you want high quality work done with professionalism at a reasonable cost. This company does lawn maintenance, landscaping, irrigation, stone work, water scapes, outdoor kitchens, tree trimming, etc.
Description of Work: Contacted Landscape Solutions after getting good reviews from other neighbors that had used this company. We called the company on Friday, the project manager (Robert) came out the same day, gave us an estimate which we accepted, and had his crew here Saturday morning. They replenished all of our mulch, removed and discarded some metal edging, and adjusted all the sprinklers. This company is very professional, courteous, efficient, responsive, quality of work is great, and a good value for the money! Definitely will use them again! Highly recommend!!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$925
Contact information
PO Box 1534, Helotes, TX 78023
salandscapesolutions.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Mulch and Topsoil
FAQ
San Antonio Landscape Solutions is currently rated 4.5 overall out of 5.
No, San Antonio Landscape Solutions does not offer free project estimates.
No, San Antonio Landscape Solutions does not offer eco-friendly accreditations.
No, San Antonio Landscape Solutions does not offer a senior discount.
No, San Antonio Landscape Solutions does not offer emergency services.
No, San Antonio Landscape Solutions does not offer warranties.
San Antonio Landscape Solutions offers the following services: Landscaping
Contact information
PO Box 1534, Helotes, TX 78023
salandscapesolutions.com