Hill Country Pool Management

Hired the contractor to resurface a swimming pool and replace tile. The concrete that was installed is not leveled, so when it rains, water flows in the opposite direction and it ponds. After the contractor was not in the site anymore, we had other six different contractors see the pool and they agree the work is shoddy and subpar. When doing power washing the contractor damaged a coil from the AC system, and here is a pool vacuum missing and a patio chair.

Kelly Ryan was a breeze to work with and very nice! They did exactly what we agreed to and we are very pleased with the work!

We have been a customer of Paul and Kelly since they first started their business. We receive a text message with a picture of the pool every time they come to service it. Their work is always great! They respond very quickly when we call them. Their rates are reasonable and the service technicians that work for them are very pleasant to work with.

This is my third pool company in three years so I feel I have something to compare to. These guys actually spend time cleaning the pool and get it crystal clear. They show up every week on the same day at the same time. When they finish the job, they send you an email report of what was accomplished and what your readings were at the time of cleaning. They are easy to communicate with and respond quickly.

Very attentive and professional. Emergencies handled quickly. Customer Service is Above and Beyond

Paul and Kelly are the best. They respond promptly to any emergencies that pop up and are fair and reasonable in their charges for their services. I have used several companies over the 20 years I have had my pool and none has provided the personalized service that they do.

Paul and Kelly get the job done! I appreciate their willingness to keep us satisfied and happy with our two pools.

They are prompt when you need additional services and very quick to let you know when things need additional attention on your pool and itâ s system.

Reliable pool service. They respond quickly to any of my concerns regarding the pool.

Paul, Kelly, and the technicians do a fantastic job of keeping me informed and keeping the pool sparkling clean and functioning properly. They are responsive and very knowledgeable.

Kelly is very good at following up.

we just changed to Hill Country Pools and have been very pleased so far. very prompt customer service!

Professional and responsive.

Great company and excellent customer service.

I have used Hill Country Pools for about 2 years. They provide a weekly service and maintaining our Keith Zars Pool at reasonable rate. They have also performed multiple other services such as Heater replacement, controller replacement and other things. Paul & Kelly are great to work with and are prompt whenever there is a problem.

Paul and his team do a great job. They are responsive when called on for something out of the normal scope of pool maintenance.

Weekly cleaning is thorough and always leaves a sparkling pool!

I have used HCPM for over a year now to help maintain our in-ground pool. They have provided a clean safe to swim pool to our family every month for a low fee and it is worth every penny. We have had a leak or two spring up and they are always willing to provide an estimate for repair although I have used other companies for the estimate/repairs. HCPM has always replied to my calls and texts in a timely manner and have done additional visits at my request with no extra cost. I strongly recommend their service for pool maintenance and cleaning.

Paul and Kelley do a great job communicating and have always been quick to address any concerns. We hired them to resurface our pool, but also had them resurface our pool deck and now they take care of the weekly cleaning and maintenance.

I have used this company for other services as well. I had them resurface my pool last year along with reapply my cool decking. There service provide was exceptional along with the pricing was very competitive with the other companies I had bid on the job. Their employees are very considerate and understanding of your needs and diligent in their duties. I would not and do not hesitate to recommend their services.

Paul, Kelly and the team did a great job! All worked out well after a pretty vicious lightning strike. Replaced the panel, screen logic, pump and lights while also repairing the heater! Great job, team!

They have great customer service, you want to have reliable people always responding to any concerns

Courteous workers!

Very responsive, professional and knowledgeable. Quality work.

So glad we hired HCPM! They have been great to work with and do a great job!