Apple Pest Control has been in business since 1984, and throughout our years serving Bexar county and surrounding areas, we have learned about all of our customers and their individual needs. We are family owned and strive to keep the personal touch and care, in this growing area. Award wining. Endorsed by Dave Ramsey.
Business highlights
40 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Pest control. Lawn & tree spraying & fertilization. Weed control.
The service went well. One technician came out and completed the job in about an hour. He laid traps and the service helped the issue. They were responsive, courteous and knowledgeable. I would use the company again. I had no problem scheduling with the company at all. They promptly responded to my call and showed up on time.
Description of Work: I hired the company for rodent elimination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joan G.
11/2014
5.0
pest control, lawn treatment
 + 0 more
Good so far. I've got one of their employees that does my lawn work for me on the weekends. I found them very trustworthy and very good to work with. I recommended them to my neighbor and they are very happy with them also.
Description of Work: They are doing bimonthly pest control, weeds, fertilizer if it needs. Taking care of the yard and keeping pests down. They also did a spot termite fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$322
JP F.
10/2014
5.0
pest control
 + -1 more
It was all good. They were timely and took care of everything very efficiently. The service was effective. We were able to schedule an appointment straight away, within just a couple of days of the call. It was able to be convenient for me so it worked nicely. I have no complaints whatsoever. The price was right in the same range of what I had received from other quotes I've received elsewhere.
Description of Work: We use Apple Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Fay B.
10/2014
5.0
pest control
 + -1 more
Great service! We had been looking for a pest control company after we had cancelled our previous contract with a major competitor. Everyone I spoke with was very friendly and knowledgeable. I was able to very quickly set up an appointment. Aaron, the technician, listened to our concerns and explained everything he was going to do. He was very polite and courteous. Its now been a little over 2 weeks since the treatment and everything is good. I would highly recommend this company to anyone looking for a pest control company.
Description of Work: Take over quarterly service; dust attic and heavy perimeter treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$246.81
Renee N.
10/2014
5.0
pest control
 + -1 more
Initially put on standby due to tremendous busy schedule. But within two-three hours Aaron called saying he was on his way to investigate the "bee" attack. Fortunately I knew where my dogs were when they got swarmed by what appeared to be "bees." Aaron walked the fence line a bit but could see and hear buzzing which he followed to the yellow jackets' nest. I had thought of putting a fence around the area instead of killing the yellow jackets but when Aaron educated me on the yellow jackets behaviour pattern I agreed to have the nest eradicated for the safety of my dogs and my neighbor's dog. The treatment proved effective. To my pleasant surprise Aaron gave me a follow-up call on Monday. Everything went well. Highly recommend their service.
Description of Work: Eradicated yellow jacket nest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Matthew C.
10/2014
5.0
pest control
 + -1 more
It was a one time deal. They were on time and did the job as expected. They followed up afterwards. They took care of the problem.
Description of Work: We used them for interior and exterior pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Julie C.
09/2014
5.0
pest control, animal removal
 + 0 more
The day they came the racoons decided to move out. The tech left a trap and after a week, we caught a juvenille racoon. The tech was responsive and took care of the removal/catch/release. We had the same tech drop off the trap and come back to clean it out. He was knowledgeable and very courteous.
Description of Work: I hired them to remove a family of racoons living in my garage attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Margarita G.
08/2014
5.0
pest control
 + -1 more
Very nice expereience. He was very professional, prompt and honest. I am very happy with the service. I was able to get a $20 discount off my service for being an Angie's List member.
Description of Work: Examined property and treated an area for termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Victoria W.
08/2014
5.0
pest control
 + -1 more
The provider had great customer service and was willing to do the work at a time convenient to us.
Description of Work: The provider gave an estimate at no cost. After we accepted their estimate, they provided the termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,948
Sean J.
08/2014
5.0
pest control, lawn treatment
 + 0 more
They do weed control on it and it works, it's very effective. The one guy came to my house and he has a real bad attitude and tried to pressure me into going on to a bi-weekly mowing plan and I didn't want to do that. These guys were no pressure. They basically let you make your own timetable and I like it done about once a quarter and that was fine with them.
Description of Work: For lawn fertilization, I used Apple Pest Control. They do lawn stuff too. I get a quarterly pesticide and I get my yard treated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Michael D.
08/2014
5.0
pest control
 + -1 more
Very friendly, professional and went above and beyond to make sure we were bug free. I was very impressed by how thorough they were.
Description of Work: Complete pest protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dennis S.
07/2014
3.0
pest control
 + -1 more
Identified via binoculars possible entry for rodents but roofing repair company later identified other entry. Applied rodent bait for one-time charge but would leave rodent petrified in attic. Alternatively, offered to set traps but would require additional fee each time they came out to inspect them. He seemed pretty disinterested during the visit.
Description of Work: Hired Apple to handle rodent invasion identified by plumber who fixed attic water line repair.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$107
Susan S.
07/2014
5.0
pest control
 + -1 more
Apple Pest Control were great. We had no issues or concerns with this company.
Description of Work: Apple Pest Control were able to service our home for termite issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jane D.
07/2014
2.0
pest control
 + -1 more
We called Apple pest control because they were on Angie's List, my go to list when I need help. They showed up on time and sprayed my rent house and seem to do a good job. I was called from the renters after only 6 days saying ants were all over the kids bathroom. The kids were screaming in the back ground. I had not bought the warranty that was about $50.00 more for only 90 days. I called Apple and said that ants were back in less than a week and come back to spray this bathroom again. I was told that would cost me another $69. I felt that was way out of line. They did tell me I could use the Angie coupon and only have to pay $49. WOW what a deal. I was transferred to the supervisor she was not very helpful at all. I was upset that a pest treatment would not be effective for less one week. I felt I was being ripped off because they would not go back to respray a small bathroom. I will never use them again and told the supervisor I would be writing a bad review to Angie's list, she really didn't seem to care.
Description of Work: Spray for bugs, aunt's roach's etc.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$107
Response from Apple Pest Control
The customer was explained that the initial services start at $169.00 plus tax. When given choices she opted for the $169.00 - $50.00 discount which means she would not have a warranty for the service and like she stated she was aware of this. She was then given a $20.00 Angie's list discount on top of that. So she paid $99.00 instead of $169.00 bringing the discount to a total of $70.00, not $50.00 like she stated in her review.When the customer called she never mentioned the rental house having an ant infestation. While the spray will exterminate ants that ingest the product, if we are not notified ants have been an issue the technician wouldn't know to put ant bait out in the bathroom. That is why we always suggest the full initial with the warranty so that if issues like this occur we can go out and bait for ants. We cannot give a warranty to a customer who chose not to have a warranty because it would not be fair to all the other customers who paid the full rate and received a warranty. And yes the customer did tell me she would write a bad review, but we do not put up with rude bullying. What she failed to state is that she was screaming at the office staff, not talking loudly, but belligerently screaming and even made a very rude comment to one of the office staff members.Once this comment was made the staff member no longer wished to speak with her and put her on hold for me to take over the call. We are in the customer service business, however it is also my job to make sure my office staff is not being verbally attacked by anyone. When I got on the phone with the customer she immediately began yelling. I was not given a chance to explain how products work on insects or go over any other possible options and then she hung up on me. Therefore I unfortunately was unable to help her. We are a local family owned business and value all our customers.
Joe H.
06/2014
5.0
pest control
 + -1 more
Great response. All work was performed above my expectations. Staff was courteous and professional. Joe M. Hernandez
Description of Work: Complete pest treatment outside, inside, attic, yard and mosquito treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$322.59
Response from Apple Pest Control
Thank you for the positive feedback. We strive to provide quality service for our customers.
June G.
06/2014
5.0
pest control
 + -1 more
He gave recommendations to help keep the interior and exterior free of insects. He was courteous and answered all questions I asked about the product he was going to use. He knew the product very well.
Description of Work: Sprayed the house inside and out for nasty insects and bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
VIRGINIA P.
06/2014
5.0
pest control
 + -1 more
They've done fine and we've been very pleased with the service. They come out when they said they would and I've had no complaints. They're about the same price as others.
Description of Work: They come out every three months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Ryan R.
06/2014
3.0
pest control
 + -1 more
Their service has been generally good, however we have recently had a concern with exterior ants on our back patio, which we called back to have retreated. Apple did retreat for ants on May 13, 2014, however to no avail, the ants returned. When we called back to ask about what further could be done, the person we spoke with indicated we would need to pay $165 for an ant treatment. This is a disappointing response from Apple considering we are regular customers and they guarantee their work, which includes ants, as part of our regular treatment. Additionally, although interior treatment is included in our regular service charge, we don't typically have our interior treated since we aren't at home when they provide service. Basically, we pay for a "full-service" each time and only receive a partial one (which we have been fine with to this point), however they don't seem to consider this except when it's in their favor. Additionally, $165 is more than our regular service charge, which makes no sense. Unfortunately, we have to seek another provider, which isn't the outcome we would had hoped for.
Description of Work: Apple has provided regular pest control for about a year.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$107.67
Response from Apple Pest Control
To whom it concerns, Regretfully, Mr. [member name removed] is 100% correct. We thank him for his detailed and honest review.There was miss-communication between our new office team member and her superior. We will contact Mr. [member name removed] and fix our mistake.
Thomas K.
05/2014
5.0
pest control
 + -1 more
Service was as promised Aaron was on time, very professional and explained the process in detail. Completed in the time frame he stated.
Description of Work: Saw many carpenter ants on the outside of the house , Apple sprayed a treatment around the complete home.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Rod T.
05/2014
5.0
pest control
 + -1 more
He worked twice as long as it would normally take to make sure that the yard was thoroughly covered. And he still charged me the normal rate. I will be a customer for life! They always call 30 minutes before they show up so we are ready for them.
Description of Work: We hired them to spray our yard for fire ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John L.
04/2014
5.0
pest control, animal removal
 + 0 more
I called this morning to arrange for an appointment and they were able to fit me in this afternoon! Not only that - but they were on time, polite, and called in advance. Aaron - my technician - gave me notification he was coming and arrived on time. And he provided a thorough inspection of the house, possible entry points for rats/mice to get in, and made some general recommendations. He was also great with my dogs! (bonus!) Thanks to Aaron and the folks at Apple for a job well done. I would definitely recommend them to my neighbors.
Description of Work: Pest / Rodent Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
F LEE S.
04/2014
5.0
pest control
 + -1 more
They come out quarterly. The first time we used them, they were on time. Everything was fine.
Description of Work: We used Apple Pest Control for pests control/exterminating service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephen R.
04/2014
5.0
pest control
 + -1 more
They were excellent. We've been using them for about a year. The guy comes out and explains everything. He is very personable, very responsive and very professional. I'm very, very happy with their service. I highly recommend them.
Description of Work: We hired Apple Pest Control to provide pest control services. They have mostly done interior, but they have done some exterior stuff too. We continue to use them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Meredith D.
03/2014
5.0
pest control
 + -1 more
We had rats in the house, kitchen, garage and Apple got rid of them within 10 days. They did not use poison, instead tracked where they were and where they were coming in. They set traps and closed entry points. We are very pleased with their service and if this should happen again they are the first on our call list!
Description of Work: Rat control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Lynne R.
03/2014
5.0
pest control
 + -1 more
Current kitchen remodel project uncovered carpenter ants in the wall behind the kitchen sink. Appeared they were entering into the kitchen through loosened caulking around the window. With the increased remodeling work, the frequency of ants went from the occasional two to three to a constant stream of 10-15, driving the need for professional help. We called Apple - our go to professionals for insecticide/pesticide help - and as always, they were able to come out right away! Aaron arrived the next day, at the appointed time, and immediately took care of our problem; treating both the inside wall of the house as well as the outside perimeter where entry was occurring. Aaron was very professional, knowledgeable, and explained everything he was doing as he treated our house. Great customer service - something this company has repeatedly shown! It has now been a couple of weeks and we can happily report we no longer see any evidence of the carpenter ants, inside or outside the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Tree Service
FAQ
Apple Pest Control is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Apple Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Apple Pest Control offers free project estimates.
Yes, Apple Pest Control offers eco-friendly accreditations.
No, Apple Pest Control does not offer a senior discount.
Yes, Apple Pest Control offers emergency services.
Yes, Apple Pest Control offers warranties.
Apple Pest Control offers the following services: Pest control. Lawn & tree spraying & fertilization. Weed control.