Apple Pest Control

I heard something in my attic, so I called them and they came right away. We didn't call them until 4pm and they came the same day. They put up a trap in the attic and caught the animal by the next morning. He gave me his cell phone number to call once it was caught, so I called him and he was here within 1-2 hours. We then had them install covers for the attic vents and they did a really good job. They were very nice and punctual. They also gave us a discount for being Angie's List members.

After looking thru Angie's list I decided to go with Apple Pest Control. Great experience. Company was easy to deal with and easy to schedule the tech for service and follow up. Aaron came out set the live traps and sealed 4 attic entry points. Aaron came out for a few follow ups and re-baiting the traps, and always was on time and called to let me know when he was en route. Finally we got the squirrel taken care of. I could not be more happy. I currently have a annual pest contract but when it expires in October I am changing over to Apple. I paid a lot less than what my neighbor paid for the same service last year with a different company. These guys are good and their prices are good! Great customer service also!

Adam called in advance and showed up when he said he would in the timeframe of the appointment for a termite estimate. He was friendly and laid back. He seemed to know his stuff and was very no-nonsense about what was needed. He said he was out of quote sheets (I think that's what he called them), so he wrote a quote on the back of a business card of $1600 but gave a $200 discount for $1400. We got 2 other quotes. Apple's was the highest and didn't have a quote sheet showing perimeter and treatment like the others. However, it was also for a full home treatment like the other quotes, per Adam. We are reviewing options on quotes now. I think Adam would do good work, if selected.

We found this provider and saw that they had good ratings and seemed to be family oriented. They could not find the dead animal and the smell was terrible. Caleb, brought in an Ozone machine to help with the smell. I asked him if it would be ok due to my mother being on oxygen, he said no problem. He took it out of the box and took the box and the instruction manual with him. He turned it on high and told us it would be ok. I started having chest pains within a day and I could not take a deep breath. My mother, who has a lung problem, told me that she started having headaches, could not catch her breath, and other problems. She is on oxygen and she even has a sign in her window stating this. I almost had to take her to the hospital. We had to open windows and 2 sliding glass doors, as well as put in floor fans to let all of the Ozone out. It took a week. I called The American Lung Association and sent them a picture of the machine and they told us to get the machine out of the house, as it should only be used in unoccupied spaces over 3,000 square feet (our house is 2,500). On the machine itself it states: "intended for use in unoccupied areas only". The American Lung Association said that even after symptoms are gone it can continue to cause lung damage, almost like a sun burn for the lungs. The manager that my mother spoke to, Shauna was adamant that the machine could not cause problems, but they would come pick it up. My mother asked to speak to the owner and they would not give her his name and let her speak to him. When Adam came to pick up the machine the young man said he was the son of the owner. He was not in the family picture in the magazine, which we thought was odd. My mother explained to him everything that had happened. She showed him the instruction on the machine that said it should not be used in our home. He said that they had recently purchased several of these and were not aware of that. We had no Thanksgiving at all because of this mess. I had to buy several large HEPA air purifiers to fix this problem and it took two weeks for our lung symptoms to dissipate and 1 month to get the Ozone smell out, the animal smell still lingers. I called back again to see if I can talk to someone, and they said that they would have to call back. The same woman, that was rude to my mother, Shauna called back and argued that the instructions stated that it was "intended" for unoccupied spaces, but that it could be used for the home and I could have unplugged it at any time. She said that when the man put the unit in our home and we felt sick that we should have unplugged it. She said that they would not give us our money back. We thought they knew what they were doing but, when we started feeling ill, we DID unplug it. It was running continuously at first, as we were instructed to in order to "purify the area".

Showed up the next day and on time. Full inspection to determine entry point. Set various traps to catch a range of possible invading critters. We never caught anything but the critter seems to have gone away. Maybe we scared him off.

put trap in near wires ,which raccoon shredded.when captured. they said they were not respnosible for the damage because it was an unusual raccoon.and not because they put the trap in the wrong place.

Superb service. Company provided estimate over the telephone based on our explanation of the problem we were having. The estimate was both competitive and reasonable, and with the Angie?s List coupon a very good deal so we scheduled an appointment. To our delight, they were able to come the very next day. The technician, Steve, called 30 minutes before his scheduled appointment to advise he was on his way, arrived on time, and got right to work. He did a thorough job spraying around our entire house and garage, finding all the nests, and areas where the ants were prevalent. Since we had started to see the ants beginning to infiltrate our home, Steve came prepared with another chemical to spray within our home to take care of those already inside and help prevent any more from entering. All the while Steve was treating our home, he was explaining what he was doing, and why, and educating us on how difficult it is to treat Raspberry Crazy Ants, and what we could do within our landscaping that would help keep them at bay. When he left, he advised we should be patient, and that we may need a follow-up treatment to be sure they do not return. Steve was extremely professional, courteous, thorough, knowledgeable - just great! A couple of days after the initial treatment, we noticed a marked increase in the number of ants infiltrating the house, so much so that we called Apple Pest Control to discuss what we could do about it. Although they said that is normal after the heavy dose of pesticide treatment, and that we should see relief soon, they scheduled a return appointment the following day and treated the inside of our home with a more potent chemical (at no additional charge). It has now been 1 week since the initial treatment and 4 days since the follow-on treatment, and we can honestly say that so far we are unbelievably pleased with the results. So far so good ? great job!!! We will definitely not hesitate to use Apple Pest Control in the future and definitely recommend them to others.

The technician said since he could not locate the point of infestation, he would only charge for a service call. But what he did worked. Within two months, the ants had stopped moving and we no longer were finding them in our daughter's area. Apparently, the treatment he performed took effect over time. We have had no more problems and it is now October. I give them a "B" because they could not find the entry and guarantee the ants would not appear.

We found sugar ants, called Apple the next day, and they came out that afternoon. They sprayed the entire house, and added a special chemical in the areas with the ants. They explained that it would be a slow process (which is was) because we had to NOT kill any ants we saw so that they would return to the nest with the poison and kill the rest of the little creature. It took two weeks, but they haven'r reappeared. We had the option of a one-time-visit price, but we were satisfied enough to start an annual contract.

Everything went well and this company was very professional. I plan to have them return again if necessary.

Quick response. I had questions after the bait was placed (I didn't think of the questions when the technician was at the house). They responded quickly to my questions. The best part is they call ahead before arriving. I was able to stay at work until they called and then meet them at the house. Unlike many companies where I have to take a day off to wait for the tech. Will definitely use again.

Brian is very easy to work with. I actually explained a situation to him about my dad needing services. He went over to my dads home and surveyed the yard from the outside without disturbing him. Called me right away and gave me a quote. I asked him to do my dads lawn at least once a month. I send him checks in advance (in the mail) and when my dad calls, he goes and does the work. He is always on time --and according to my dad, he always takes his time and does the job right. If I haven't paid him yet (by mail), he does the work anyway and then calls me to let me know he completed a job. I could pay a cheaper rate but I appreciate that he works with me the way he does. Really nice guy.

He arrived on time and started work immediately.

I called the provider because I was shopping around and a previous company gave an extremely high estimate (insisting on unnecessary services) after an initially low phone quote. Apple's price was much more reasonable. After seeing the nest, he promptly cleared it out and offered to repair the mesh barrier for a nominal additional fee ($25 I think). He was very responsive, came out the next day and performed the service. Extremely professional, capable and fair. Would definitely use the company again for general pest control.

Apple Pest Control responded to my request for quote for termite treatment by sending Steve over to my home to review my exact needs. Steve arrived on time. He asked the right questions and spend considerable time investigating the unique problems associated with my home. His quote was thorough and very competitive. I chose Apple from 4 different bids. This decision was based mostly on Steve's knowledge and his eagerness to help resolve problems. Some background: A previous owner put an addition on to the home. Despite a Termite Treatment when I bought the home (not done by Apple) termites were entering the home where the two foundation slabs met. I did treat this area but it was not done correctly. Steve showed his knowledge of construction techniques and ability to read very old blue prints to formulate an exact treatment plan. He explained his plan in detail... I approved and he spent considerable time and effort treating this particular area. Steve showed that he is a safe worker, not only for his own personal safety but mine and my overly curious son. I am pleased with the service provided by Apple and would recommend their service.

They are always have prompt, courteous service.

Came out the next day and were super friendly. Answered questions and calmed fears. Will be using them again.

The technician arrived within the time limit provided, and gave me a courtesy call on the way to the house. He was friendly and professional.

Adam came out exactly when scheduled. He explained what they were and told me how he was going to deal with my wasp problem. Since I was just moving in, he signed me up for a initial house spray to protect us from bugs ( I had already ran into my first scorpion - not pleasant!). Because I did the whole house, he threw in my wasp nest for free. He also gave me tips for preventing bugs in the future. I will definitely use them again!

Came home from a day of shopping and running errands to take a peek out to the backyard and see a huge swarm of bees "attached" to the corner of my deck and roof. I swear there must have been about 2000 of them! Seeing as it was a Saturday and ot top of that the Saturday before Easter; we struggled to find a company who could come out and get rid of the bees. We reached a few companies who were actually opened but they couldn't get out till Monday or if they were able to get out there that day it wouldn't be until late evening (Granted, when we got home and found this it was about 1pm; so the thought of having those bees hang out on my house for another 5 hours was a no-go). Luckily we found Apple Pest Control and the lady on the other line was so helpful; she said they had a tech on-call and would have him call me ASAP. He called within 10 minutes and said he was on the way out to the house already and that he'd be arriving in 5-10 minutes. When he arrived he took a peek outside and quickly knew "solution" he needed to mix up to get rid of the bees. Sure enough he went back out to the truck and mixed something together; walked around to the side of the house and sprayed. Came back in and said everything was done; all the bees should become in contact with the solution he mixed and either leave or be dead in the next few hours and to avoid going outside till morning. He answered all our questions and was very helpful. I appreciate them coming out to assist us with killing this swarm of bees. The nightmare of the thought of not having anyone to come take of of this was setting in until he contacted Apple. They were fantastic!

The men from Apple Pest Control were very, very nice and very helpful. They explained what they were going to do and what could they do for us. Their pricing is better than most. They will work with you and try to give you a better deal, for having other things done. For example, spraying in the yard for ants or fertilizing your yard, things like that, which we haven't taken advantage of yet, but they said they would certainly work with us on pricing.

There were some concerns because we still had bugs afterwards and they came out and did a retreatment with no problem. The price was a little more than what I would like.

It went very well. Our deck is low and not easy to access. Two boards had to be removed, but Steve worked hard and was able to do it!

Great service! Aaron quickly veiwed the colony of bees and explained what he would do to eradicate them. He even explained why the bees had come to build the hive, stating they accompanied a queen bee which probably had split off from another colony. They had formed a "defense team" around the queen several inches thick. He explained that he would spray cypermethrin on the entire nest and instantly kill the bees on the outside of the hive and saturate the rest, thus killing the queen and the remainder surrounding her within a matter of hours. He said the bees would fall immediatly to the ground. Any not killed would dissipate by the following day. Without a queen, they cannot multiply. The spray job only took a few minutes because it was easy to get a hose under the tree. After Aaron thoroughly saturated them, they immediately fell to the ground in a clump. Some flew around and then died. A few others continued to fly around for a few minutes before finally leaving the area. We were told to stay away from the tree for about 24 hours even though most bees should die within 6 hours. Aaron was very courteous and spoke with authority on the bees' habits.

We thought we had some sort of rodent in our attic and water heater closet. Adam stopped by right on time, and very quickly diagnoses the problem, which was not mammalian in nature, but rather reptilian. Apparently, we have a case of geckos....which are harmless. In the future, if you notice animal scat and it has white on it, this is gecko poop. All in all, we are quite pleased with the service we received and will be sure to call them in the future if we have a real problem.