DO NOT HIRE THIS COMPANY! We hired them to install a Generac generator in early 2022. After a bunch of missteps, they finally got it installed, but the generator has not worked since installation. Mars has sent a number of different people here to try to fix it, but it still does not work. This is complicated by the fact that Mars has experienced SIGNIFICANT turnover since early 2022 and every time I someone is sent out here, that person is no longer around after a few months. They are now refusing to send an electrician to fix an electrical issue with the generator, claiming it is no longer under warranty. HUH? It hasn't worked properly since being installed. It would have had to work properly for the warranty to even kick in. Just stay far away from them! Any company that has that much turnover has major issues with management, which doesn't speak well for how the business is run.
Description of Work: installed a generator
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
J P.
03/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Deb L.
10/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: We had carpets cleaned and they did a great job in a short amount of time. They were friendly and reliable...we are getting ready to call them again -its been about a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Jason H.
12/2013
5.0
carpet cleaners
+ -1 more
He worked for a long time on both jobs. The cat smell is pretty much gone and we've only found a couple of carpet nails still up. Decent job for the price. We would use them again.
Description of Work: Mars cleaned our upstairs carpets in our new house because they smelled a little of cat urine. The company also hammered in carpet nails on the stairs that were sticking out.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Terri P.
12/2013
5.0
carpet cleaners
+ -1 more
I was moving from out of state and I wanted to have the carpets cleaned in the new home prior to my belongings being delivered. The staff at Mars was very accommodating. Even though my arrival was delayed by two days, they worked with me - a friend gave them access to the house; they kept their appointment as planned and took payment by phone. They did a very nice job on the carpets.
Description of Work: Cleaned carpets in the home I was moving into.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Rus A.
08/2013
5.0
Thanks to Kevin carpets that we were thinking of removing and putting down wood flooring now look as good as they did when we moved into our house 5 years ago. This business is professional, respectful of the customers property, on time, reasonably priced and overall awesome. We are referring them to friends and family.....they have a customer for life or at least the life of our carpet. That you Mars Carpet Cleaning.
Description of Work: Cleaned and stretched carpets in a 4 bedroom 2400 sq ft home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Heather S.
03/2013
5.0
carpet cleaners
+ -1 more
I needed the carpet in a rental property cleaned. The carpet had red kool-aid stains, along with other, unidentifiable stains. Mars got out all of the kool-aid! The tenant must have used bleach in trying to clean up some other stains - Mars tried to re-dye the carpet. Unfortunately, whatever the tenant did make it impossible to re-dye, but I was pleased that they tried. Overall, they were a pleasure to deal with. Scheduling was easy, they called when they were on their way, and the carpet looks great.
Description of Work: Carpet cleaning Remove red stains
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Biohazard Remediation,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Cabinet Refacing and Refinishing,
Interior Painting,
Exterior Painting,
Air Duct Cleaning,
Water & Smoke Damage,
Upholstery Cleaning,
House Cleaning,
Drywall
FAQ
Mars Services is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Mars Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mars Services offers free project estimates.
Yes, Mars Services offers eco-friendly accreditations.
No, Mars Services does not offer a senior discount.
Yes, Mars Services offers emergency services.
No, Mars Services does not offer warranties.
Mars Services offers the following services: House Keeping Painting/Resurfacing Carpet Cleaning Water damage