Specializing in commercial and residential window cleaning 3 stories and under we serve the Greater Denton area. Our employees are bonded and insured as well as background checked and drug tested. We offer a 100% Satisfaction Guarantee. We aren't happy unless you are!
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
Window cleaning, awning cleaning, elevator glass cleaning, chandelier cleaning, hard water stain removal, pressure washing/power washing, gutter cleaning, solar panel cleaning & construction clean-up.
I had made a deal with Fish to clean my home windows. I wanted to use them because of their excellent ratings, but their quote was substantially higher than several other companies. I was able to get a slight reduction in price if I would wait until they were working in my area the following week. Since they were doing commercial work first, their arrival time could not be determined. One person showed up around 3:30 PM in the afternoon. I asked him where his help was and he said he was the only one. I called the salesperson that had quoted me the job and he said that he had several people call in sick today and could not do anything. This seemed strange to me since they were working on commercial buildings in this area in the morning. It turned out that they just wipe the screens with the cleaning pad that they use for the windows. My wife decided she would wash the screens herself since she wanted the screens really cleaned (soap and water) and there was no way one person could finish a two story house starting at 3:30. The worker was polite and did everything we asked. I felt bad that the company had sent him out without any help since he had just completed his training. He worked until after 6:30 to completely finish the job. I liked the work he did but expected a two man crew to do the windows. This is why I hired Fish over firms that had only one person. Even though my experience was not totally bad, I probably would not use them again because of this. I feel the company shorted me because of the reduced price I had negotiated. This is not a way to get repeat customers.
Description of Work: I had contracted to have the exterior windows cleaned along with the screens and the screen rails.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from Fish Window Cleaning
Member, I appreciate you taking the time to create this report and taking the time to speak with me on the phone. I do sincerely wish you had a better experience with us. We do try our best to make sure every client's expectations are met. In this case it appears we did not give you the great experience that both you and I expect. Also, I believe we could have communicated better and worked hard to clarify your expectations. Please accept my apologies. I hope that we can have the opportunity to give you a better experience in the future. Sincerely, Eric Silver President
Lorene M.
03/2011
5.0
window cleaning
+ -1 more
They were very professional and they did their work quickly. I don?t know with what they cleaned, but my windows have never sparkled so much.
Description of Work: I used Fish Window Cleaning for window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Response from Fish Window Cleaning
Thanks for the great review. We are glad you are happy. Hope to see you soon! Eric
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Pressure Washing,
Gutter Cleaning
FAQ
Fish Window Cleaning is currently rated 4.5 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Fish Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, Fish Window Cleaning offers free project estimates.
No, Fish Window Cleaning does not offer eco-friendly accreditations.
No, Fish Window Cleaning does not offer a senior discount.
Yes, Fish Window Cleaning offers emergency services.
Yes, Fish Window Cleaning offers warranties.
Fish Window Cleaning offers the following services: Window cleaning, awning cleaning, elevator glass cleaning, chandelier cleaning, hard water stain removal, pressure washing/power washing, gutter cleaning, solar panel cleaning & construction clean-up.