Garage Doors, Fencing Driveway Gates, Wrought Iron
About us
Proud winner of the Super Service Award from 2012-2015 & 2011 Contractor of the year through Angie's List! We have grown so much since Family Christian Doors opened its doors in 2003 and are excited for our continued growth! We provide service, repair and installation on garage doors, operators, gates and gate operators. We offer 24/7 Emergency service on garage door repair. We do not charge a service call for any of your garage door needs.
Came quickly. That is positive, Negative. Oversold and Overpriced Needed 1 spring. Technician will try to scare you into buying 2 springs. Tells you need other repairs for parts other garage companies have not heard of when you comparison shop. 2nd Price I found out later was the price was twice as much as local companies with service included. I am done with this company.
Description of Work: Spring Repair
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Response from Family Christian Doors
From an outside point of view, I can understand how a technician recommending two springs when your garage door only has one, could be looked at as an upsell. However, I would recommend looking into some articles on why two springs is recommended on garage doors. I can assure you that recommending a two spring set up is based off of experience and knowledge that the garage door will function better, last longer and is much safer than having a single spring. When you denied the recommendation, the technician gave you an estimate for a single spring. The spring needed to be larger in size because it is a single spring set up. That is more than likely the reason another company may have quoted you cheaper, the quote they gave you is for a smaller spring. As for any other parts, every part recommended to you by the technician is a very common garage door part. I just wanted to provide a little bit of explanation of why we gave you those recommendation and why we performed the work we did. I hope you look into this information and I hope you change your mind and contact us with any future needs.
Patrick M.
11/2018
5.0
garage doors
+ -1 more
I'm time, professional, and affordable
Description of Work: Garage opener replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Family Christian Doors
That is great to hear! Thank you for taking time to provide this review!
Angela R.
10/2018
5.0
garage doors
+ -1 more
The work was done on time, done well, and all questions answered
Description of Work: Replace garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
GREAT to hear! Thank you for taking the time to send in a review!
Judy F.
09/2018
5.0
garage doors
+ -1 more
They inspected the door and found that it needed new rollers and had to tightened the tension on the chain. It is working very nicely now with no issues.
Description of Work: Had issues with the garage door opening all the way.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Family Christian Doors
This is great to hear!!! Thanks so much for your business and review!
Ajay P.
08/2018
4.0
garage doors
+ -1 more
Tune up was OK. It was more towards the sales side. Overall, it was ok for the price tag. Would I hire again..Maybe.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$35
Response from Family Christian Doors
Thank you for giving us a call & trusting us with your garage door tuneup. We are sorry to hear that you felt we tried to 'sell' you. As you can see from previous reviews, we do our best to provide excellent customer service & affordable pricing. So, we hope you'll give us another try in the future. Thank you.
harvey J.
08/2018
4.0
garage doors
+ -1 more
Well there were a lot of hidden charges not stated in the service or by the Schedule person of the event, not covered in the angieslist information on the price and what it included. The work was good, service person was professional.
Description of Work: Garage door service
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$300
Response from Family Christian Doors
We appreciate this review and feedback. We take feedback like this very seriously as this is how we are able to continuously improve. We look forward to helping you in the future with your garage door repair needs.
MICAELA Y.
08/2018
5.0
driveway gates
+ -1 more
Better thank excellent. Zorka came out gave me estimate and it was a great price. His two guys came and set the iron post and the following week reset my iron gate properly and installed the electrical box for opener. This company is trustworthy and dependable and they do not try to sell you up. Also Zorka- knows his business. I would use their expertise service over and again.
Description of Work: Rehanging an Iron hate that was improperly attached to a cedar post. And installed and electric gate system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Family Christian Doors
Thank you for the excellent review and feedback! We appreciate your business!!!
Mohammed I.
07/2018
2.0
garage doors
+ -1 more
Beware! Don't hire. Total waste. My garage door was functional and after tune-up it never worksi The manager refused to refund, I ended up with non-fuctional garage door.
Description of Work: Garage Door Tune up
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
2.0
$34.95
Constance C.
07/2018
5.0
garage doors
+ -1 more
The service was wonderful, He was a polite, smart young man and his name is Ethan, He repaired my garage door opener. He is careful and very caring young man, very professional. I will always use this company again and I will recommend them to my friends and clients. I cant say enough good things about him!
Description of Work: They came and repaired my garage door motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
Thank you [Member Name Removed]!!! We are thrilled that Ethan met your expectations and you could provide us with positive feedback and an A rating! We look forward to your referrals and future business!
Robert K.
07/2018
5.0
garage doors
+ -1 more
garage door was fixed in short time good work
Description of Work: Garage door spring was broken and they came promptly and did a good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
Thank you for the A Rating! FCD is pleased you were pleased! We look forward to working with you in the future!
Rick B.
06/2018
5.0
garage doors
+ -1 more
Really well. Steven replaced the switch with a new one and explained about the non-ball bearing wheels that are currently on the door. Those were not very good ones and he advised about replacement roller wheels with ball bearings. These would be quieter and smoother. I chose to go with those. So Steven replaced the wall mounted switch, replaced the rollers and aligned everything about the garage door and put lubricant on the wheels other locations. I was pleased with his work.
Description of Work: The wall mount garage door opener malfunctioned and needed to be replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$247
Response from Family Christian Doors
Thank you for the great feedback and A rating!
Esther L.
06/2018
5.0
garage doors
+ -1 more
technician came on time, fix the garage door, and the cost is 70% less than my original quote.
Description of Work: garage door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Family Christian Doors
So pleased you were satisfied and we could save you some money! Thanks for the A rating!
Kimberly H.
06/2018
5.0
garage doors
+ -1 more
Great! It was an after hours emergency and the service guy was there within an hour and repaired it within an hour! I was impressed at the awesome service and response time!
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg M.
06/2018
5.0
garage doors, driveway gates
+ 0 more
Replaced very old motherboard (as expected) and all is well. They also provided information on the best way to maintain the chain.
Description of Work: Gate would not open
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
That's great to hear that the technician was able to provide valuable info for the future! Thank you for the A rating!
Holly C.
06/2018
5.0
garage doors
+ -1 more
Excellent! Our garage door needed some serious repair. He was able to fix it and getting it working properly again. We will have to replace it eventually, but were happy to pay for a repair for now. We are very happy with the service & absolutely recommend using Family Christian Doors.
Description of Work: Garage door repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
So glad we were able to repair your door to your satisfaction. When the time comes, we hope you will keep us in mind for the garage door replacement! Thank you for the A rating!
Ron B.
05/2018
5.0
garage doors
+ -1 more
This service was exceptional. I got more done at less cost than just 7 years ago when I had just the springs replaced. FCD also provides a lifetime warranty on the springs and rollers. If they ever fail I just pay $99 for replacement. Chris, the technician could not have been more friendly and professional. I highly recommend FCD.
Description of Work: Door spring was broken. FCD replaced both springs and all 12 rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Family Christian Doors
That is great to hear! We will pass this on to Chris. Thank you for the A rating!
Michael C.
05/2018
4.0
garage doors
+ -1 more
2nd time was done well. 1st time was sloppy and incomplete
Description of Work: Garage opener replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Family Christian Doors
Our goal is to provide the highest level of quality to all of our customers. We are so very sorry that we did not provide that on the original service request. Thank you for allowing us to come out to your home and correct the situation. We have addressed the situation with our staff. Thank you for providing us with feedback and allowing us to improve.
Daniel P.
05/2018
2.0
garage doors
+ -1 more
Spring broke on garage door. Since there was only one to begin with two were installed. Also the rod that supports the springs needed to be replaced. It was only after this service was performed did I check the normal repair costs. He wanted to charge over $500 until I reminded him of the Angie's List discount. Anyway half a grand to replace springs and a rod? Doesn't pass smell test. Beware.
Description of Work: Replace broken spring on garage door.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$485
Response from Family Christian Doors
I am so sorry to hear you were not satisfied with the work. If you could please contact us. I would like to go over the work completed in full. The pricing he gave you was also for additional work. Not just the springs and the rod. He did also list an Angie'[Member Information Removed] List customer discount. I think there may have been a misunderstanding on the work completed. Please give us a call as we would really like to go over this with you. Thank you
JEFF K.
05/2018
1.0
garage doors
+ -1 more
I called FCD based on their positive reviews on Angie’s List and was very shocked at my experience. I was first told that my appointment was between 2-4 today, but the technician arrived at 1:30 with only a 10 minute notice. Very unprofessional to not notify me he would be early to allow me to arrive home before he got there. He then proceeded to try to gouge me with a quote of $175 per spring plus $45 installation. He also wanted to replace all the rollers which I quickly shut down. I was quoted a much lower price by another company and quickly called to double check their quote. I was told directly to “not let anybody charge me $175 per spring, that is outrageous!” After another call to a third company who was able to come out right away, I learned that FCD had been bought by a new owner and that they were now in the business of ripping off customers. No longer “very Christian!”
Description of Work: Replace broken springs on garage door
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
$395
Response from Family Christian Doors
The information in this review is false. At no point have we switched ownership of the company nor are we in the business of ripping people off. I am aware of the company you are speaking of and that is not us. There must have been some miscommunication between the garage door company you spoke with and yourself. We will be in contact with Angie's List to discuss the false information given in this review.
Mike C.
05/2018
5.0
garage doors
+ -1 more
Install went very well. Had doors done on different days. both doors installed in two hours.site was very clean and they hauled away doors for me.
Description of Work: installed two new garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Sallie R.
04/2018
5.0
garage doors
+ -1 more
perfect. and the tech repaired the cord handle at no charge with another one he had in his truck. great experience.
Description of Work: garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill B.
04/2018
2.0
driveway gates
+ -1 more
A representative arrived for a scheduled appointment on time to review the property. The rep did not have a business card nor did he follow-up with a quote for work as requested.
Description of Work: Trying to obtain a quote for replacing commercial gates at town home complex
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0
$25,000
Response from Family Christian Doors
So sorry to hear this. We went out to the location on 03/28/2018 and left an estimate for the gate operator repairs/replacement. The estimate that was given to you on that day is the final estimate. If there is something else you are needing, please give us a call.
Christine G.
03/2018
5.0
garage doors
+ -1 more
After inspection, it was recommended rollers and bottom seal be replaced (on a 17 year old garage door which had never had maintenance). Job was done quickly and we hope to have another 17 years after this repair! Thank you!
Description of Work: Garage door inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Family Christian Doors
We hope the same, and when you do, please give us a call! Thank you for the A rating!
Katy H.
02/2018
5.0
garage doors
+ -1 more
The visit went well - tech arrived on time, completed the job efficiently and didn't leave a mess.
Description of Work: General garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Family Christian Doors
Thank you for taking the time to leave us an A rating and feedback!
Richard H.
02/2018
5.0
garage doors
+ -1 more
Our door broke this afternoon and they were able to send out aa technician the same day. He even arrived 30 minutes prior to the two hour window. He replaced the main spring and also noticed that the steel cables on each side were splitting. After this, he tuned up the door so that it closed better.Main spring
Description of Work: The main spring broke and unable to open the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$429
Response from Family Christian Doors
Happy to hear we got your garage door up and running on the same day. Thank you for the A rating and the feedback.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Fencing Driveway Gates,
Wrought Iron
FAQ
Family Christian Doors is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Family Christian Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Family Christian Doors offers free project estimates.
Yes, Family Christian Doors offers eco-friendly accreditations.
Yes, Family Christian Doors offers a 5% senior discount.
Yes, Family Christian Doors offers emergency services.
Yes, Family Christian Doors offers warranties.
Family Christian Doors offers the following services: Repair, Replacement & Installation - Garage Doors, Garage Door Openers, Gates, Driveway Gates, Gate Openers.