COWTOWN SPA COVERS INC

I WAS VERY IMPRESSED BY THE SALES MAN THAT CAME OUT. HE WAS VERY NICE AND TOLD ME I DIDN'T HAVE TO REPLACE MY SPA COVER INSTEAD HE COULD FIX IT FOR ME. THEY GOT IT DONE AND DELIVERED AS PROMISED.

THIS SMALL COMPANY WAS WONDERFUL! I WAS VERY PLEASED THAT THEY TOOK THE TIME TO COME OUT TO MY HOUSE TO PERSONALLY DELIVER THE PRODUCT WHEN I DIDN'T HAVE ANY VEHICLE LARGE ENOUGH FOR SUCH TRANSPORT. THEY DIDN'T TRY TO TAKE ADVANTAGE OF ME AND SAY, 'WE HAD TO REPLACE THE COVER, TOO.' INSTEAD, THEY REBUILT THE PRODUCT, TOLD ME THE COVER WAS IN ITS LAST STAGES, AND EVEN TOLD ME HOW TO PROTECT IT IN THE MEANTIME. THEY DID SOME OF THE WORK IN FRONT OF ME SO I COULD SEE WHAT THEY HAD DONE AND WHAT I'D BE GETTING. MY ONLY COMPLAINT WAS THAT THEY WEREN'T RECEPTIVE TO MY SCHEDULE. I CONTACTED THEM RIGHT BEFORE THEY CLOSED AND THAT WAIT, COUPLED WITH A SOMEWHAT-SLOW REPLACEMENT, LEFT MY HOTTUB UNCOVERED FOR MUCH LONGER THAN IT SHOULD HAVE BEEN.