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AAA AUGER Plumbing Services

Plumbing, Drain Cleaning, Apartments,

About us

Fort Worth Plumbers & Plumbing company providing profession assistance for all your plumbing problems, other repair services and needs in Texas.

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES

Services we don't offer

Septic or Grease Trap Pumping, Septic System Repair or Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
12%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Lucile A.
04/2022
5.0
plumbing, drain cleaning
  + 0 more
They did a good job and because of that, I will be hiring them again soon. I would recommend them as well.
Description of Work: They did a roto rooter job for me.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

Sharonda R.
11/2015
5.0
plumbing
  + -1 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,000

Response from AAA AUGER Plumbing Services
Thank you for the nice review. I am sorry it took me so long to respond. We appreciate your business!

Dub S.
02/2015
5.0
plumbing
  + -1 more
Performed as requested.
Description of Work: General plumbing, replacement of fixtures. Have used this company for several years and service is excellent, expensive, but excellent. I also use them in a commercial building.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from AAA AUGER Plumbing Services
Thank you so very much for your business and the nice review. We know that we are not the cheapest in town but we aim to provide exceptional value by providing honest and dependable service, around the clock with some of the best warranties in the business. Lastly, we do not hide behind warranties. If we learn that the job was not performed correctly and failed because we did not adhere to the code requirements and/or workmanship standards at the time, we will redo the job. If we ever fall short of your satisfaction, please give us the opportunity to regain your trust. Thanks again, David Cross CEO

Carol K.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Backing up toilet - I had called another plumber - their job was awful and their work did not last. AAA Auger fixed my problem both inside and outside and explained how to take care of the toilet for future reference. I was brand new to this house and did not understand the workings of it. They came out over the weekend as I remember. I don't remember the exact date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AAA AUGER Plumbing Services
WOW! THANK YOU for the great marks! Thank you for your business! Sincerely, David Cross CEO

christopher T.
07/2014
5.0
plumbing
  + -1 more
Plumber wes very experienced, fixed it right, ive used them several times, always happy with the repairs
Description of Work: Had a broken supply line going to the house, they had it fixed in an hr, not even a mess. Very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from AAA AUGER Plumbing Services
I am sorry for the late response. We did not know about this particular Angie's List profile until last week. Anyhow, thank you for your business and for taking the time to write such a nice review. Sincerely, David Cross CEO

Don S.
07/2014
5.0
plumbing
  + -1 more
This was the third time that I used this plumber. I think that I may have booked with one of their other locations the first two times. The work was good and lasted less than an hour. Compared to previous times, I felt that their price was out of line, but had nothing to compare it with. After the plumber arrived, I was given a price for him to do the job, but was never given an hourly rate or an itemized cost for parts.
Description of Work: Installed fill valve and flapper in bathroom. Installed new double cup basket strainer for cast iron sink in bar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337.5

Response from AAA AUGER Plumbing Services
I am sorry for the late response. We did not know about this particular Angie's List profile until last week. Thank you for your business and the nice review. Please email me with contact information and I will see to it that our Business Manager gets you whatever information you may need. We want you to be completely satisfied with our service. Thanks, David Cross CEO

Sharon H.
05/2014
5.0
plumbing
  + -1 more
Chris of AAA Augur quickly repaired that leaky shower the AHS guy refused, and replaced a second shower head too. MOST IMPORTANT OF ALL, he quickly repaired a very expensive Moen kitchen faucet that was leaking. We were afraid we would have to replace it, and it matched a second faucet at the prep sink. That's why we ditched the American Home Shield policy and went with folks we'd used before. Chris showed me the parts he used and the ones he replaced, told me I have a 3 month warranty and was altogether a personable and helpful guy. We've used this company for years in our old house and we love them! They are our go-to plumbers!
Description of Work: Chris fixed three problems for us in the bouse we bought a few months ago. We had had American Home Shield guy on a leak in our back shower, and he REFUSED to do it, saying he was afraid to disturb the wall (AHS had authorized two repairs, and he did the other, which was a repair to our icemaker line that had been crimped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from AAA AUGER Plumbing Services
I am sorry for the late response. We did not know about this particular Angie's List profile until last week. Thank you for the awesome grades. We are sorry that you fell into the warranty trap....If we can ever be of future service, please do not hesitate to contact us. Sincerely, David Cross CEO

Zareen K.
04/2014
5.0
plumbing
  + -1 more
.
Description of Work: We've used them in the last year and we were happy with them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AAA AUGER Plumbing Services
I am sorry for the late response. We did not know about this particular Angie's List profile until last week. Thank you for the kind grades! We appreciate your business! David Cross CEO

William T.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replacement of outside water faucet. |The replacement part failed one year later. Their service was fine, but the parts used were inferior.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Enrique V.
03/2014
4.0
plumbing
  + -1 more
The repair man was informative and always kept us up to date on the progress and they were punctual. They did clean up after they finished with the repair.
Description of Work: Dug up 40 feet underneath my house and replaced broken drain line which was causing a back up to my washer and kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$16,000

Janice K.
04/2012
5.0
plumbing
  + -1 more
They get all A's.
Description of Work: I used AAA Auger in February. They repaired plumbing underneath the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$647

Response from AAA AUGER Plumbing Services
I am sorry for the late response. We did not know about this particular Angie's List profile until last week. WOW! THANK YOU for the great review and for your business! Sincerely, David Cross CEO

Toby P.
08/2011
5.0
plumbing, drain cleaning
  + 0 more
It was an excellent experience. Eugene came out on a Saturday with no additional fee. He explained their charges upfront and if any reason you do not want their services they will not charge you for the estimate. They also don't charge for any travel fees. Eugene was extremely knowledgeable. He left my home clean and left no supplies behind. He was also professional, courteous, and experienced. AAA Auger also provided me with a 30 day grantee on their services. If there is a blockage within that 30 days they will come and repair for no additional fees.
Description of Work: I had an online coupon which gave me a discount. We had a sewer pipe blockage and Eugene from AAA Auger unclogged the block.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162.5

David H.
08/2011
1.0
plumbing
  + -1 more
discovered water in the carpeting in the 2 front bedrooms. Thinking it was a slap leak I called AAA Auger. Without doing any preasure testing the employee guaranteed it was a slab leak. He wrote up a repair order for ~$2,100 and said he would be back the next day to start the repairs. He stated that once the work commenced I would be responsible for the charges. I did not have proper tool to turn the water valve off in the front yard. The next morning before leaving to purchase the tool I recalled I needed furnace filters. The furnace/AC unit is between the 2 BR's that had water on the carpet. I opend the door and found the drain pipe for the AC condensation was blocked and spilling water. This was the cause of the water in the BR's. I called Rand R Air Conditioning in Grand Prairie, whom I have used and HIGHLY RECOMMEND. They flushed out the drain and my problem was solved. AAA Auger did no pressure testing, did no inspection to verfy a slab leak. They were prepared to haul in their jack hammer and... HAMMER ME IN THE WALLET!!! Never do business with these people!
Description of Work: I discovered water in the carpeting in the 2 front bedrooms. Thinking it was a slap leak I called AAA Auger. Without doing any preasure testing the employee guaranteed it was a slab leak. He wrote up a repair order for ~$2,100 and said he would be back the next day to start the repairs. He stated that once the work commenced I would be responsible for the charges. I did not have proper tool to turn the water valve off in the front yard. The next morning before leaving to purchase the tool I recalled I needed furnace filters. The furnace/AC unit is between the 2 BR's that had water on the carpet. I opend the door and found the drain pipe for the AC condensation was blocked and spilling water. This was the cause of the water in the BR's. I called R&R Air Conditioning in Grand Prairie, whom I have used and HIGHLY RECOMMEND. They flushed out the drain and my problem was solved. AAA Auger did no pressure testing, did no initial inspection to verfy a slab leak. They were prepared to haul in the jack hammer and... HAMMER ME IN THE WALLET!!! Never do business with these people!

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from AAA AUGER Plumbing Services
Sir, I am utterly disgusted to have learned about this. It is intolerable! I researched the call and found that this was one of the last jobs that particular plumber (Ruben Garcia) was dispatched before we terminated his employment. We understand that we are only as good as our worst plumber on his worst day. In this case, we were at our very worst. If you care to, I will happily assist you in filing a complaint with the Texas State Board of Plumbing Examiners. The complaint will initially be filed on me, Master Plumber license M-37445 but will ultimately be assigned to the plumber who misrepresented the job. Misrepresenting jobs is a finable offense from the state and can lead quickly to a revocation of license. AAA AUGER does not condone this behavior and is ashamed to be part of such an action. I can be email at dc@aaa-auger.com if you care to follow up with this further. Sincerely, David Cross CEO

John B.
08/2011
3.0
drain cleaning
  + -1 more
I thought that the charge was too much for half an hour's work for cleaning out a drain and trap but I didn't argue with him since he was just a worker. I wrote out the check and called the company after the guy left. It is a big company and they called me back later to enquire about the service. I told the girl who had called that the service was great and he did a great job but I just thought that it was way overpriced and that I was overcharged. She asked me as to how much I had been charged and I told her about the charge and what work he had done. She told me that there was an extra charge for getting on the roof. He used a ladder that he had in his truck and he was in and out of here in about 45 minutes. It was very expensive and I will never call them again.
Description of Work: I used AAA Auger of Fort Worth for cleaning out the drain and trap in my kitchen. He had to get up on the roof to clean the drain.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$237.5

Response from AAA AUGER Plumbing Services
Sir, we are terribly sorry that you didn't feel you received value for your money. We are one of the few companies that still provide a drain cleaning service from the roof. That is largely due to the rise in insurance premiums to cover such jobs. We appreciate that you gave us an opportunity and wish you well in the future. Sincerely, David Cross CEO

Alex R.
07/2011
5.0
plumbing
  + -1 more
The work went very well. It was about half the price of their competitors. They were polite and did decent work. I would use them again.
Description of Work: AAA Auger in Ft. Worth fixed a broken waterline main coming into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AAA AUGER Plumbing Services
I am sorry for the late response. I just learned about this particular Angie's List profile and was not receiving emails alerting me of any activity. Regardless, THANK YOU for the great review and for your patronage. Sincerely, David Cross CEO

Kenneth R.
04/2011
3.0
plumbing
  + -1 more
They came out the first day to do some work and were very efficient, put down protectors and were very good about cleaning up after themselves. They installed the toilets too close to the wall so I called their manager and had them come back out the next day to fix. The second day was completely different. They didn't put down protectors and got dust all over my home, they didn't clean up anything. The toilet leaked and they placed my rug under it to soak it up. Very unprofessional. When they left they wrote an "X" on my garage for some reason? Wouldn't use that company again.
Description of Work: Plumbing work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


april H.
04/2011
5.0
plumbing
  + -1 more
They are really good. He explained everything and knew what he was doing.
Description of Work: They have done some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    4201 Weaver St., Haltom City, TX 76117

    http://aaa-auger.com/locations/fort-worth-tx/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Trade License Number
    M-37445
    Trade License Locale
    Texas
    Trade License Authority
    TSBPE
    Trade License Expiration
    09/30/2016

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Apartments,
    Sewer Cleaning,
    Natural Gas Lines,
    Gas Logs,
    Water Coolers,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    AAA AUGER Plumbing Services is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    AAA AUGER Plumbing Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, AAA AUGER Plumbing Services offers free project estimates.
    Yes, AAA AUGER Plumbing Services offers eco-friendly accreditations.
    Yes, AAA AUGER Plumbing Services offers a 10% senior discount.
    Yes, AAA AUGER Plumbing Services offers emergency services.
    Yes, AAA AUGER Plumbing Services offers warranties.
    AAA AUGER Plumbing Services offers the following services: Plumbing Services, Gas Repair, Water Heater Repair/Replacement, Garbage Disposals, Sewer & Drain Cleaning, Faucet Repair/Replacement, Shower Pans, Slab Leaks, Water Leaks, Gas Leaks, Sewer Leaks, Leak Detection, Bathroom Remodel, Toilet Repair/Installation, Back Flow Prevention / Testing / Installation, Water Softener Installation, ALL PLUMBING SERVICES
    Septic or Grease Trap Pumping, Septic System Repair or Installation

    Contact information

    4201 Weaver St., Haltom City, TX 76117

    http://aaa-auger.com/locations/fort-worth-tx/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day