ONE NATION MOVING & STORAGE

The GOOD – The two movers were friendly and booking their service was easy. The BAD – Something was damaged, as the movers tried to force a too-tall curio cabinet under a too-short door frame. The company’s insurance only covers 60 cents per pound of the damaged object and does not cover property damage. It doesn’t matter that your smart TV cost $900—if it only weighs 20 pounds, you are only getting $12 to replace it. The $80 I received did not come close to covering the cost of refurbishing my vintage curio cabinet or repairing the door frame. The UGLY – In addition to the $95 per hour moving fee and the base $95 transportation fee, the company charged me $175 for “moving supplies.” The movers only moved NINE items—one of which they destroyed—AND they damaged a door frame in my new home. I do not believe that I should’ve been asked to pay for “moving supplies” that do not protect my items or my property. (Incidentally, the “moving supplies” amounted to several blankets and a TV-sized cardboard sleeve—all of which get can be reused over and over again by the company—and a roll of postal packing tape. Thus, I basically paid $175 for a roll of tape.) Had the initial quote or contract outlined the exact price of the “moving supplies,” I would’ve chosen another company.