Residential and commercial cleaning services provided by trustworthy employees. Detail cleaning with satisfaction guaranteed. Weekly, bi-weekly and monthly cleaning. Rates are by the hour so you only pay for the services you receive dependent on the needs of the customer. Individualized cleaning for each home or office. BBB member.
I have been using this service for some time now. THEY ARE NOT OUT OF BUSINESS!! Jean paired me with Tori who is a perfect fit for this house. She is very thorough and careful and I am so pleased! They were able to accommodate my scheduling request and it is all working out so well. Tori is willing to sponge mop the floors instead of using those durn pads that push the dirt around. I am pretty fussy so if I am happy that says a lot! They charge $100 for four hours. The home is 2450 sq. feet and it all gets done well. She even washes the sheets in the master bedroom!
Description of Work: monthly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Genesis Cleaning Solution
[Member Name Removed], Thanks for the sweet review! Tori wishes we had about a dozen houses like yours for her to clean!
Patti P.
08/2018
5.0
house cleaning
 + -1 more
It was great!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Genesis Cleaning Solution
Thank you for the great review [Member Name Removed]! The ladies that have been cleaning for you are always so happy to go to your house and really appreciate your kindness! Welcome to our little family!
Rosalie C.
06/2018
5.0
house cleaning
 + -1 more
They are excellent.
Description of Work: They did a housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Genesis Cleaning Solution
We so enjoyed meeting you and being in your lovely home. Welcome to our little cleaning family!
Vicki O.
04/2017
5.0
house cleaning
 + -1 more
Great - have used them every 2 weeks since the beginning.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Genesis Cleaning Solution
We so enjoy cleaning for you guys. Your home is lovely and we enjoy visiting with your husband and dogs!!!
Jeff A.
03/2017
5.0
house cleaning, floor cleaning
 + 0 more
Always on time, do whatever work we asked for. If anything was not satisfactory, they would address it immediately and until we were happy. We used Genesis for almost 2 years.
Description of Work: Hired Jean and her team for regularly scheduled cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Genesis Cleaning Solution
Thanks for the opportunity to take care of your home. We hope your new location will be wonderful. We will miss you guys!
Bettye P.
10/2016
5.0
house cleaning, floor cleaning
 + 0 more
Jean and her team have been here four times and they've accomplished a lot. Besides cleaning, they've helped with laundry, moved plants, and helped unclutter . The uncluttering has been done with me directing the cleaning team where to put things away, discard, or donate. I don't expect them to come up with an organization plan just help me disposition stuff that my limited mobility has prevented me from addressing The house is clean and I enjoy having Jean and her team in my home.
Description of Work: I have become increasingly disabled and unable to perform many household chores. My situation was far from coming in to clean a reasonably uncluttered home. I selected Genesis' services because they didn't have a rigid approach and fee schedule. They charge by the hour and are willing to perform whatever cleaning services you require. I needed basic cleaning but there was a lot of clutter due to my disability to deal with household chores. And I also needed help with some of the clutter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Genesis Cleaning Solution
We have so enjoyed helping you with your home. Can't wait to see you next visit with the new and improved [Member Name Removed] this week!!!!!
shannon C.
06/2016
5.0
house cleaning
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Genesis Cleaning Solution
Thank you for the A's[Removed members name]! We appreciate your business and hope you will always be satisfied with our work.
Cathy R.
10/2015
5.0
house cleaning
 + -1 more
unknown
Description of Work: I was so impressed with the job Jean and Kay did, I wanted to call my previous service and ask for a refund. We will be using this service again for sure!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$132
Response from Genesis Cleaning Solution
Thank you, [Removed member name]! We enjoyed meeting you and your husband and look forward to being in your home again!
Barb S.
08/2015
5.0
house cleaning
 + -1 more
Prompt, professional, cared about doing a good job. Will hire her again.
Description of Work: Clean a vacant residential rental property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Genesis Cleaning Solution
I enjoyed meeting you and taking care of your home for you. I trust that we will have many more homes to work on together as both our businesses expand! Thanks for the great review!
Thomas R.
07/2015
5.0
house cleaning
 + -1 more
We purchased an Angie's list deal from Genesis after letting go of our previous house cleaning provider. Jean was timely in her response and we agreed on a day for the service. Jean continued to follow up just prior to the visit to make sure she had all of the details regarding our home and let us know who would be arriving. On the day of the service hear employees arrived just a bit early (a good thing) and were very attentive as I explained what was needed, and how long it had been since the last provider cleaned the home. The rest of the morning went great and the house is clean once again. The ladies were very thorough, made sure we were happy with the cleaning before they left, and couldn't be nicer. I have asked Jean if they are interested in cleaning for us on a regular basis and look forward to using her company and services going forward.
Description of Work: House Cleaning, entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Genesis Cleaning Solution
Thank you for your wonderful review. Emma and Kay enjoyed meeting you and working in your home. We are happy to welcome you to the Genesis family!
Theresa W.
03/2015
5.0
house cleaning
 + -1 more
I am in my mid 60's and have used a number of individuals and services to clean our homes when we lived in other cities. I like Jean's honesty and integrity which are VERY important to me. Jean also provides great service at a great price. One of the things I really like about Jean and her crew is that each lady appears to have a deep faith. Jean's ladies also speak English as their first language which I appreciate because I am not fluent in any other language..... and I have trouble understanding thick accents. If Jean is ever running late, she texts me. Of all the cleaning services I have used in the past, I can say without hesitation that Genesis Cleaning Solutions is at the top of my list. So very glad I found them through Angie's List. If you ever see a negative review, it's most probably a review of an Angie's List provider with a similar name. So always look for Jean's name as the owner.
Description of Work: Jean and her ladies take care of our home on a regular basis. On her first visit, Jean discussed her cleaning services with me and we set up a plan for our home. She does regular surface cleaning for me as well as deep cleaning on a rotation basis. I keep my house picked up, dishes washed, and I like to change and make the beds myself. However, Jean will do any cleaning chore I ask her to do. If I have extras I will schedule these in advance because Jean operates on a schedule and I want her to be prepared and have the time to accomplish what I need to have done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Response from Genesis Cleaning Solution
You are an absolute joy to work for, [member name removed] All of us so enjoy being in your beautiful home and your kindness to us is so appreciated. Thank you for the wonderful review and I hope to have many years working with you!
colleen H.
01/2015
5.0
house cleaning
 + -1 more
It went very well. I was very please with result. Individuals sent were very professional and thorough.
Description of Work: Complete house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Genesis Cleaning Solution
Thank you for your positive review. We appreciate your business and would be happy to be of service to you in the future!
Kyle M.
12/2014
5.0
house cleaning
 + -1 more
The Genesis team did a great job! Jean turned my request within a day. The ladies who arrived at my house were very prompt, and in fact, a little early. They did exactly what we agreed to, were careful and paid attention to both my instructions and what they were doing. While I thought the price was a little high for the size of my house, which is 2500 sf, this was a one-time cleaning so it didn't seem out of line. Also, I needed the house cleaned before the next weekend when I had my family coming to visit from out of town, so this was last minute and they fit me into the schedule to help me out.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Response from Genesis Cleaning Solution
Thank you for letting us work in your home. Tori and Emma enjoyed meeting you and helping with your cleaning needs. Please feel free to contact us if we may be of service in the future!
Susan S.
10/2014
5.0
house cleaning
 + -1 more
I contacted the provider and received an offer quickly. I was told team Emma and Tori would come to perform the cleaning. We also discussed beforehand which areas were most important to us to be cleaned. I was also made aware they might run late, and they did, but received a call updating us when they would arrive. They cleaned our house for three hours and did a wonderful job. We felt good leaving the house. Thank you so much for the great service.
Description of Work: Residential move out cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Genesis Cleaning Solution
Thank you for your kind words, [member name removed]. I appreciate the chance to have our company clean your home. Emma and Tori enjoyed meeting you. Our best wishes for you and your family in your new state!
Yvonne H.
04/2014
5.0
house cleaning
 + -1 more
Jean answered my call immediately and did her best to accommodate our schedule. We were selling our home and the buyers wanted a "deep cleaning". The house was overall pretty clean, but the wooden blinds needed serious attention. We'd redone our kitchen counters and had out tile flooring and grout professionally cleaned as well as the master bath counters replaced, the shower completely redone, and the flooring redone. It had rained the previous day so the floors needed attention. They were at our house most of the day, and worked very hard the whole time. Jean's company not only is expert in cleaning homes which are sold and need to be spotless , but also cleans routinely for regular customers. I should have had them out sooner to clean those blinds! She is very nice, as are her associates. I was very comfortable having them in our home.
Description of Work: Jean and two associates performed a "deep cleaning" as requested by our buyers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Genesis Cleaning Solution
We so enjoyed our time in your home. It would have been a privilige to have worked in your home earlier as we would have enjoyed meeting you and your husband earlier. Good luck on your new life. God Bless You!
CJ B.
03/2014
5.0
house cleaning
 + -1 more
They did a fabulous job. My home needed a thorough cleaning and they were up for the job. Two weeks later the house still looks good. They used their time well and did exactly what I asked. I have found the company I will use again.
Description of Work: housekee
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Genesis Cleaning Solution
Thank you for allowing us to clean your home. We enjoyed meeting you and look forward to a long business relationship.
David S.
11/2013
5.0
house cleaning
 + -1 more
This was a post sale house cleaning. The team was on time professional and did an extremely good job.
Description of Work: I used GENESIS CLEANING SOLUTION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Genesis Cleaning Solution
Thank you so much, for the nice comments. We enjoyed meeting your family and hope to be able to work with you all in the future!
Carleen H.
08/2013
5.0
house cleaning
 + -1 more
Not only was she on time, but was 15 minutes early waiting for me to show up. She did a very thorough job and all of her crew were polite and professional. The job was more than one day of work and she dropped off the keys at my office and came back another day and picked them up from my office. Each time she texted or called to tell me when she was picking up or dropping off the keys. I did not have to worry or take time to go by the house to unlock or lock the house for her. That saved me a lot of time!
Description of Work: She and her crew of 2 did a whole house clean for a client of mine before they moved into their new home in Southlake. It was a 4500+ square foot home. That included floors, cabinets, drawers, blinds, baths and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Genesis Cleaning Solution
Thank you for the kind words [member name removed]! I really enjoyed meeting you and your husband and doing work for your client. It is our goal to always put your mind at ease when we handle your cleaning needs. I hope we can continue this working relationship in the future!
Annette T.
03/2012
5.0
house cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Genesis Cleaning Solution
Thank you Member for submitting this report to Angie's List. We have enjoyed working in your home the last six years and hope to continue for many more!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
Genesis Cleaning Solution is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Genesis Cleaning Solution accepts the following forms of payment: Check,PayPal