The decorator is a nice lady, but I can't get her to come to hang the pictures. They all are sitting on the floors. It has been a couple of weeks, but they keep putting me off.
Description of Work: They are helping me with the decorating of the house.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
NOWLIN R.
09/2007
2.0
interior designers
 + -1 more
At the initial consultation, I told Steven that we only had a few weeks to figure out what we needed to prepare a full specification of our remodel plans to allow two or three contractors to bid on the remodel promptly, so that we could move into our new house as soon as possible. He offered several good ideas during the walk-through, and we decided to use him. But, at the scheduled follow-up meeting a week and a half later, he had not done any preparation since the walk-through and only wanted to talk in generalities on plans. We pressed him regarding our tight time line and explained we only needed the critical items that the contractors would need to bid on the remodel (what things to rip out and replace). Apparently, this was too difficult a concept for him because two days later he called back and said that WE had not listened to HIM about how fluid a process this needed to be, WE were not paying attention to how HE thought it should be done, and he could not work with us.
Description of Work: The designer, Steven Mayfield, performed an initial consultation, walking through a house we are about to buy and preparing to remodel. After the initial consultation, we intended to hire him to help design and spec out our remodel, as well as purchase furniture, draperies, etc to fully furnish the house. However, after wasting two weeks of our time, he then decided not to do the job. Despite appearing to be a competent designer, Steven provided terrible customer service and wasted our time by refusing to work with the client's needs. The job, apparently, was supposed to be all about HIM, not us.
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Service Categories
Interior Design and Decorating,
Window Treatments,
Furniture - Sales,
Lighting
FAQ
DORIAN'S INTERIOR DESIGN is currently rated 3.7 overall out of 5.
No, DORIAN'S INTERIOR DESIGN does not offer free project estimates.
No, DORIAN'S INTERIOR DESIGN does not offer eco-friendly accreditations.
No, DORIAN'S INTERIOR DESIGN does not offer a senior discount.
No, DORIAN'S INTERIOR DESIGN does not offer emergency services.
No, DORIAN'S INTERIOR DESIGN does not offer warranties.
DORIAN'S INTERIOR DESIGN offers the following services: HOME DESIGN CONSULTATION, FURNITURE, ACCESSORIES & LIGHTING.