Classy Closets

Jerry, the owner, came to our home in late October and was very thorough in gathering info about what we wanted and a week later came back with a design concept that took a very weird master closet that has lots of angles and increased our hanging and storage capacity by 40%. Today, James showed up 30 mins early and spent some time explaining to me what was going to happen over today and tomorrow. He was well armed with supplies and had a work trailer that contained everything he needed to get the job done. I went back to the house after about six hours and the transformation was amazing. James has about 3 hours of work left to do tomorrow and we are done. His careful demolition and touch up of the sheetrock walls left hardly any signs of the existing shelving. We are the second house in the neighborhood to use Classy Closets and I can tell you they can do very high end material(my neighbor) and a very basic painted material like mine. Its good to see there are still small businesses out there doing good stuff.

Great experience! They did a fantastic job!

We did obtain a bid from Class Closets in Lewisville and were very impressed with the company and the owner. We ended up going in a different direction, but we had such a great experience up to the point of sale that I thought it still worth providing a rating.

Jerry and his team worked very closely with us to provide an excellent design plan for replacing the mid-90's "builder grade" master suite closet. The challenges of creating a design to accommodate all of our needs that fit into a non-standard closet shape with ceiling heights ranging from 11' to 9' were addressed with wonderful adaptability the Classy Closet product provides. Jerry worked easily with us to make modifications to the design to not only fit into our vision but also the budget we set for the project. The final design included granite counters, solid wood (painted to match) drawer and door fronts as well as beautiful crown molding. The installation was carried out with care and the installers were mindful of the new wood/travertine flooring in the closet and insured everything was covered during the installation. Total time for the installation was 4 days. Other custom closet proposals we received did not come close to the design, quality and price of Classy Closets. The only thing missing from this review is a photo of the beautiful finished project. We could not be more pleased with the outcome and quality of the closet materials and finishes!

As promised. On time. Professional. Job was even better than our expectations. Jerry is always easy to work with & his talented contractors were friendly & professional.

The service was awesome.

Guy was very professional....we got to visit his showroom to pick out the type of wood we wanted and the style. Lots of options to choose from. Representative was very professional, they were quick and very tidy. Definitely would recommend them. Completely transformed the look of our master closet.

I contacted CC via Angie's List and they were the first company to respond. Jerry came out and measured our closet and had a design to me very quickly. He was sensitive to our budget and worked with me to get everything in that we needed. Great customer service too. It was an extremely difficult decision but we ended up going with a different company simply because the price was lower and we were working with a tight budget. Had that not been the case I would have gone with CC instead.

No work done.

I had Classy closets come to give a quote on putting in some shelves, cabinets and a work area in a room in my office. I left a message the first time I called. Three days later I had not heard anything and called back and got a hold of someone. They said they could come out 3 days later. On his way out to my site, the fellow spoke with our office manager without identifying himself. He told her he could not find the place. He said he was passing a school. My manager asked which one it was, he said he didn't know. Finally she managed to get him to our site. He complained that this appt was "badly set up" since he could not find the site using his GPS. I then showed him where the area was and what we wanted. He did not seem to understand that I wanted cabinets and below them a work surface (for computer work).He said that there would not be room to sit if we put in a desk/work surface. I told he we had 3 companies that said they had ideas to work on it. I thanked him for his time as he implied that what I wanted could not be done (he didn't give me any other options or ideas). He was belligerent when he left calling out in my main waiting room that this wouldn't any loss for him. Would not advise spending time for a quote for him with this behavior. Neither my office manager nor myself have had someone come out to our site and act this way.

We were hesitant about refacing our cabinets vs. getting new cabinets. We set an appt with Jerry Caldwell to give us an estimate - he arrived on time with his wife, Julie and they took extensive measurements of the kitchen. Jerry explained the process very thorougly and set up a visit to another customer's home so we could see a finished product. We decided to go with the refacing as it is MUCH less expensive and looked great. Jerry completed the job mostly himself - using a helper one day. He arrived on time each day (the job took 4 days - as estimated). Jerry is extremely professional and is a perfectionist with his work - which turned out beautifully. Great quality of work and materials. Would definitely use Jerry again for any type of cabinet or closet work.