Window World of DFW

NO TO WINDOW WORLD! update** 12/15/2020. Install date is supposed to be today.... it is 1130 AM with no call to confirm and nobody here to install. I hope their quality of work is opposite from their service, sales and communication. This is the worst experience I have ever had with a window company. The install was supposed to happen during summer.... now its freezing outside, great time to have a hole in your wall. I have waited 4 months and still have not had any install or product recieved. I was told when signing the contract it would probably take 3 weeks but no longer than 2 months. I would have never gone with window world if I knew it was going to take this long and wasnt lied to. I asked for a refund with the promise someone would contact me, nobody has yet. I will NEVER use window world again. This was their test run. I have many other windows and doors to replace. I am glad I didnt choose to have WINDOW WORLD do them all at once. Liars, scam and terrible service. I do NOT recommend Window World unless you want your windows installed Late and lying customer service. I got a call already, and was told "unfortunately there is nothing we can do" basically too bad, we lied and there is nothing we will do to make it right.

Wonderfully.

David Luck was great in giving me a bid and answering all my questions and was able to accommodate my desire for a combination of windows - double sash in most areas, picture windows in my living room and casement windows in the bathrooms. The windows were ordered and installation scheduled without a problem. The day of installation, Travis, Will and Josh were my installers. They showed up on time, were very nice and professional. They did a great job and worked hard all day. Three of the the windows had bent frames so Travis had to re-order those and will need to come back out to reinstall them. There was no hassle about the 3 damaged frames and I did not pay for them yet. Overall, a very good experience with Window World and I think the new windows are great! Be advised that having windows replaced is a loud, dusty and invasive process - so be prepared - especially if your doing your whole house!

For the first time in my life I as a homeowner have had a major project completed with zero problems. This was the installation of my beautiful windows from WINDOW WORLD. OUTSTANDING JOB!!