WALT'S APPLIANCE CO

My new microwave was in and working within three hours of my phone call to them. Very prompt, professional, and congenial.

Excellent, prompt response. Repairman was a great representative of his company.

So I went, looked, bought a new refrigerator. One downside, they didn't have a huge selection but that actually made the choice easier. They were able to deliver same day! They even had access to 6 month no interest financing, giving me time to pull together the cash to pay it off. I couldn't be happier. While they didn't do a repair, I am very happy, and save a couple hundred dollars worth of food. My total cost included delivery and removal of the old fridge.

Works great now.

Service call to diagnose problem. $ 48.00. I ordered the part needed. Walts will charge $15 to install. Have used this company 25 years, that's my rating!!!

After talking with the office at Walt's appliance the service tech came right out and on time. Ernest checked the circuit box to make sure it wasn't a problem with the electricity, he then took the dishwasher out of the wall and found that it needed a new pump. Ernest was so good in that he wasn't in a rush or big hurry to go on to the next job. He was a real pleasure to have in the home.

We have used Walt's in the past many time and are always very pleased with their service. We called them again to fix our Maytag washing machine and our Maytag refrigerator/freezer. They send the same person each time so he is familiar with all of our appliances (and also familiar with our sweet dog who also loves him!!) I had given the model numbers of both to the service representative so he came prepared. He immediately knew what was wrong and quickly fixed both appliances. He was on time, friendly, professional, very knowledgeable and quick, and did a wonderful job. We will always call Walt's to service all of our home appliances. If you need major appliance repair, you must use this company. They are the best!

The serviceman looked over the washer and dryer for circuit board problems. Tested the dryer and found a problem with the dryer motor. While he was not specialized in our type of GE Washer/Dryer, he was very upfront with what he thought the problems were. He said he would have to go back and research the cost of the motor and 2 circuit boards that were damaged. Given his lack of knowledge of these specific machines, he also contacted a service man who was and got his opinion as to my appliance problems and possible resolutions. He called the next day with a quote that was very expensive. His recommendation was to purchase a new washer and dryer due to the cost of the repair and due to the fact that he could not guarantee that the repairs would fully fix the problems with these appliances. This gesture was appreciated. Must also mention that the service charge for the home visit was very reasonable compared to other local appliance repair companies.

Service was timely, professional and accurate. Great company to use.

It was not a positive experience. The technician they sent out wound out being someone else who I had contacted independently to do the work, so he was basically doing work on the side. The appointment was for between 3:00-5:00. and they were late. When he got there he acted like he did not want to be bothered. He left after 15 minutes later and said he did not find anything wrong with it. The workman charged me, but did not charge me through the company itself. I called the company owner about this, and he was a little flip about it because his company had not charged me. This was a wast of my time and I needed to call the manufacturer to repair it.

Initial contact with the company was easy, scheduling was convenient, confirmation phone call was received about the time of the service call. Very personable.

My 10+ yr old GE dryer was making a sound like two squirrels fighting whenever it ran. I finally got tired of turning up the TV just to drown it out and called Walt's. The tech came out and replaced the glides -- it's now as quiet as when it was new. He also replaced the heating element since I commented that I thought the clothes were taking too long to dry and I had already had the vent completely cleaned out. The tech told me that since the motor still looked good, I could expect to get at least another 5 years of service from the machine. That was great news. I was also pleasantly surprised at the cost of the repair - I had expected it to run quite a bit more. I will definitely use Walt's again.

They have great prices. They are excellent.

They were great and did not mind looking at extra items I did not originally ask them out there for.

Ernie from Walt's came out only 2 days after I contacted them. He was both courteous and professional. He found the problem fixed in and was finished in about 15 minutes. Great service, he's a pro!

the overall experience was very good.

We shopped at several appliance stores for a microwave oven/oven unit to replace an old one. Walt's was the only store that new immediately what unit would fit our cut-out space. Within 15 minutes the entire transaction was complete - saw the unit, was explained the price and warranty, paid, and scheduled an installation for the next day. The next day the installation was completed at the scheduled time and was done perfectly. The unit had to be installed into a preexisting space within cusomized cabinetry. It was installed without any issues with the cabinetry.

They were very friendly, professional and helpful each time I talked with them. Would definitely use them again.

Excellent, pleasant, friendly, professional service all the way from the service call desk to the repairman. He arrived within the window promised, and finished the repair in about 30 minutes.

Ernie arrived on time. He was clean, neat and very polite. He fixed the dishwasher in less than 1/2 hour and it has been working well ever since.

Ernie arrived on time, he was clean, personable and very capable. Had the work completed within 30 minutes. I am very satisfied with Walt's Appliance Co.

Fabulous service! I used this company years ago to have my fridge fixed - and would highly recommend them to anyone. They are the best!

It was excellent. They were very nice, professional, on time, clean, and honest. He came in, did the job, and was gone. It was great and I have no complaints at all.

I went to two other companies and Walt's had the lowest prices. They are real friendly people, have a good selection, and is a good place to buy your appliances.

The service person arrived as scheduled. The salesperson and installer were very pleasant and knew their job. I chose a top of the line microwave. I have used the company for repairs on many of my other appliances. They offer a solid, quality service on all of my experiences.