Temp Pro Mechanical Inc

I had OneGuard warranty service, horrible, I would never recommend them. Heat pump died on December 31, and Oneguard routed my request to Temp Pro Mechanical. They actually dispatched someone the afternoon of December 31, and it was COLD. Initial diagnosis was blown fuse, and was hoping that would fix it, repairman said if that did not, reopen the request. Unfortunately, that did not fix the issue, so called back, additional problem with the compressor. They worked so hard to convince OneGuard to cover this and OneGuard refused. They were nice enough to give us a discount. They arrived on time, they send a text message letting you know when the person is on the way. Very good about communicating, always returned called. Went above and beyond. Highly recommend.

Made appointments through my home warranty company. The first one, they couldn't come out for 3 days, so I cancelled and paid out of pocket with a different company. The second appointment I made for 8a-11a three days after I made the appointment. I chose to wait an extra day so that I could get a first thing in the morning appointment. they called the night before and said an "emergency company meeting" was taking place in the morning and they would have to push my appointment back to 11am. I asked if they could make it the first appointment and they said they could. they were still not there at 2pm. They probably only treat home warranty people like crap, so if you have a home warranty policy, don't let them send this company to you. Read other reviews on this company. They are awful, but because they are through the home warranty company, this company claims that the person reviewing isn't their customer. "they only do what the home warranty company tells them to do". Well I'm here to tell you, that I haven't had that experience with other companies my home warranty company sends out.

They were pretty good. They are with my warranty company, so I don't pay anything with the warranty company.

Daniel was a little delayed in his appointment. When he did get here, he was very polite and professional. He quickly assessed the situation and inspected the attic unit as well as the unit outside. He determined that it needed 3 cans of freon. The temperature quickly started dropping in the house and I had to turn off the AC, as it was getting too cold. He sold me an annual contract also. I look forward to seeing him in the fall and next spring.

Daniel was exceptional in every way. He was thorough and extremely knowledgable. This guy knows his stuff! He saved us from a faulty A/C motor by replacing it and brought us cool air on a very hot day. Temperature in the house was 89 when he arrived. 45 minutes later he had it all fixed and we enjoyed a cool, comfortable night. He is our go-too man for all future work on the A/C. I highly recommend his company. Can't say enough good things about this provider. Plus, he's a really nice guy!

They were on time, thorough, curtious, professional and informative and honest. I would highly recommend them to others and have. I also have them scheduled to come back out tomorrow.