Pinnacle Foundation Repair

I recently used Pinnacle Foundation Repair yo make some repairs to my home’s foundation. I could not have been more pleased with the results. Jacob, Kristen, and Marcos were always very professional, helpful, and responsive to my needs/questions. I will definitely recommend and use Pinnacle Foundation Repair for any future projects that I may have.

Hats off to Jacob and the Pinnacle team. We have had chronic issues with certain portions of our foundation. The brick on one side pulled away and many recurring cracks and door issues inside. We had more than a couple of companies out to access the situation. All of them basically said the same thing: We can do this or that random thing but we are not sure it will fix the issue. This is certainly not how we go about things. Lucky for us Jacob does not take that approach either. Jacob was professional, respectful and answered all my questions with patience and solid feedback. But most importantly he had a plan to get to the root cause; it was simple and methodical. After his second visit the data he gathered pointed him directly to the issue. We now have a plan of attack and will be engaging Jacob and team for any work required. We highly recommend the Pinnacle team.

We thought there was a problem with our foundation. James and his crew came out, did a very thorough examination and advised that our foundation is solid. He did notice a possible issue in another area and gave us insight on what our next steps might be. Our dog loved him. And that’s a big plus! Highly recommend.

Mr. Robby Brown came to assess the foundation issue at our home in July 2022 and he stated that he does not see a need to get foundation work done at that time. He recommended few things I should do which will help with the issue we were seeing and I followed all his recommendation within a week. He asked me that if I like he can come by after 6 Months to check again. He came by in Feb 2023 and noticed there was a significant improvement so he suggested we do not do anything. He asked me to call them back again so he can come by in Aug 2023 to reevaluate again. I found Robby very profession, courteous and, above all, honest in his work as he did not suggest unnecessary foundation work compare to other companies. If we ever have to get foundation work, we would definitely choose Pinnacle Foundation Repair. Thank you Robby Brown.

There is not one bad thing I can say about Pinnacle! I was terrified of the process that I was going to entail when my engineer stated I needed 48 piers. I had expected the worst. Pinnacle made it easy. Nate was amazing from the start, knowledgeable and not pushy, which I loved dealing with others during the bid process. He worked through different scenarios to make the process easy for us with the least amount of disturbance. Now the crew, AMAZING!! Every single day they were out there working hard, also knowledgeable. We knew everything that was happening prior to it happening, step by step. Just hard workers all the way around!! And cant forget Kristen, from scheduling, contacting and just helping me with all my questions, she was always eager. I would do it all over again with them if I had to. We never had to move, we have very minimal damage, for a 48 pier lift!! A 2 or more week job they had done in 7 days even with the crappy weather and swamp yard. It was all around a great experience!

I had a constructional engineer come out to inspect my foundation and learned I needed 18 piers in the back of my home. After some research of the different types of piers and reviewing 6 different bids their reviews, I chose Pinnace Foundation Repair. It was not the cheapest nor the the highest bide. The reason for my chose Pinnacle was they not only repaired the foundation, but they provided a plumber to check for leaks and had another the same structural engineer company I first used to check my foundation after all work was completed. I'm glad I chose Pinnacle, for they covered the entry way so to limit the amount of dust and dirt within the rest of the home. They cleaned up after themselves and took down all of the plastic covering they put up to protect my walls and fixtures. The work was completed on time and their employees were courteous and respectful of me and my home. They went above and beyond to ensure that I was satisfied with the results.

I could not have gotten any better service.

Pinnacle Foundation completed my foundation repair last week and everything went as smooth as possible. I can't say enough about the professionalism and expertise they brought to the job. The work crew was hardworking, respectful, and very impressive in their approach to the job and my needs. Pinnacle Foundation is the best foundation company in the Dallas area. Robby Brown is awesome! He is personable, engaging and very customer focused. I would 100% recommend Pinnacle for foundation repairs and remediation. I had 3 foundation repair companies provide estimates and had an independent engineering company do a foundation survey/inspection. Pinnacle foundation were not only the cheapest but also their estimates aligned 100% with the findings of the engineering company. My job required 7 piers. I had another company rated A+ on BBB provide an estimate and they had come up with 30 piers and 5 times the cost estimate provided by Pinnacle! In summary, Pinnacle are excellent, very professional, courteous, knowledgeable and very customer centric. I Highly recommend them!!

I highly recommend Pinnacle Foundation. I thought I had an issue and James Schmidt conducted an evaluation and told me that no work was recommended at this time. He also provided me with a written report. Pinnacle is an honest company with a high degree of ethics.

This company is truly top notch and as honest as they come ! I have had Pinnacle (Robby Brown) come out on 3 occasions over the last 2 years to measure and then re-measure (twice) my home to assess for piers in the back and side of my home. Finally, it was time to do it. Robby will always tell you what he thinks - as 2 times before, he felt it was not necessary at that time to place piers. This company from Robby to the 6 or so workers who came to do the job was incredbly professional, thorough and kind. The biggest complement I can give this company is their HONESTY and integrity, which is sometimes sorely missing these days. I had an excellent experience. Thanks guys !

They gave us an assessment without pressure tactics and concluded that we didn't need any foundation work at present. We highly appreciate this approach and builds trust for when we do need their assistance. Hats off to Pinnacle.

I hired an independent engineer to survey my property, he recommended I have foundation repairs to include 20 exterior piers and 10 "breakout" piers which means they have to take up the flooring inside the house, jack hammer through the concrete, dig a tunnel under the nearest foundation beams and place piers under those beams. I did a lot of research online and sent the engineer’s recommendations to 6 companies that I identified from my research. I received bids from all of them but Pinnacle was the only company to actually come to my property where they did additional testing to address how they would approach the repairs. Pinnacle was not the cheapest bid I received but I chose them because their representative, Jason, was available for me to contact by phone and was very patient to address the many questions I had. They had excellent online reviews and the references I contacted were very positive on the work Pinnacle did for them. I believed in the long run that their solution was the right one for me. The crew came on a Monday with the expectation that they would take 4-5 days. They were as considerate of my property as anyone could be while digging holes under the foundation and jack hammering inside the house. They recommended making some changes based on what they encountered while they were doing the work, they sought and received my approval before making the changes. The crew, led I think by Augustin, finished early and left my property in much better condition than I would have thought possible. They were unbelievably hard working and appeared to me to really know their business. I used the plumber that Pinnacle recommended to do a leak test before Pinnacle began their work; they found sewer leaks and made the necessary repairs after Pinnacle was finished. The engineer I initially hired returned and verified that Pinnacle’s repairs brought my house back well within his expectations. I was very pleased that the largest crack in the brick veneer on the outside of the house almost completely closed. I am glad that I chose Pinnacle to make the repairs on my home. Don’t get me wrong, foundation repairs, especially involving the interior of you home, are a miserable experience, but I believe they were made as painless as possible by doing business with Pinnacle. I certainly would call them again.

Mr. Miguel Chalott, Operations Manager, and his crew came out exactly on the time and date promised. They did some follow-up work as a result of the recent rains and adjusted our foundation. The work was performed exactly as expected and the foundation is back to level, the crew restored the landscaping and cleaned up, and had me inspect. The work has been impeccable and I highly recommend Pinnacle for all foundation needs. Service and Mr. Miguel Chalott's friendly and professional demeanor and work are second to note. Five-star service with excellent foundation repairs, the absolute best value, and follow-up of any company we have done business with! - Dave

Chris W. came out and assessed our foundation. He was thorough and explained everything in detail. He educated me on how foundations become compromised and the process to stabilize and maintain the foundation. If we decide to move forward with the repair at this time, we will use Pinnacle as I completely trust them.

Team was friendly, responsive, quick and professional.

I am extremely pleased with Professional services offered by Pinnacle. I would highly recommend Robby Brown who provided the initial assessment . His Professional Credibility impressed me , H was very patient in explaining every aspect of the detail without rushing into service contact obligation. I had few other companies who inspected my house but knew the instant when I met Rob, I was confident and moved ahead with Contract agreement. Services were performed in an Organized and efficient manner from the initiation of the Project. Pinnacle Team assigned to my work were very professional and I had nothing to worry about throughout the execution until completion and final inspection. They cleaned the Debris after the work was completed which I found very impressive. Look no further if you need Foundation Services. These guys are the best in DFW area.

Chris Wood was on time, professional and very thorough on his explanation of what needed to be done to correct the issue we were having with our foundation. He was honest and wasn’t trying to sell us a plan that we didn’t need. We didn’t need any work done and he gave us some advice on how we can correct the issue ourselves by watering a certain area of our structure for longer periods of time. I would recommend him and the company he works for to anyone looking for an honest foundation repair company.

Concrete cylinders simply pushed into the dirt did not seem like a good long term solution. So we selected Pinnacle to install steel piers. They recommended 12 piers. Their piers consist of two concentric steel pipes (about 12" long) one inside the other. Each piece is stacked and interlocked together. The pipes were then hydraulically pushed into the ground to a depth of approximately 28 -30 foot to bedrock. The pipe columns are then filled with concrete before final leveling and shimming took place. We were amazed to watch the cracks in the brick work and sheet rock close up in just a few minutes during the leveling process . The Pinnacle crew completed the whole process in about ten hours. The crew explained each step of the process and were very courteous. They did it all the digging without ever damaging any sprinkler lines and then did a thorough clean up. Highly recommended.

Chris Wood was awesome and thorough. He understood and evaluated our concerns and made sure everything was okay. He was very professional, punctual, and easy to work with. He did a great job inspecting and performing the survey on the foundation. He also explained why we need not be concerned, and things we can do to make sure the numbers look better on the survey as well. Highly recommended!

Called Pinnacle to check my foundation. They set-up an appointment in less than a week with an expected time. Robby arrived on time and got right to work. In a very short period of time, he had mapped the levels of my entire foundation (house 3200 sq ft). He was thorough in his inspection and educated me on his findings. Although he found my foundation to be within a tolerance of less than a inch, he provided sound advice on how to address one side of my house. Very positive experience.

What a great experience with Pinnacle. We received three quotes and decided to go with Pinnacle. James Schmidt answered all of our questions and walked us through the process. His crew came out and installed 13 piers in one day. I asked a lot of questions throughout the day, just because I was curious and found the installation interesting. They were more than happy to oblige. The house is level and the problems we were noticing regarding our foundation were all fixed.

The repair went exceptionally well. I am so grateful to Chris and the rest of the Pinnacle crew who worked on my house. The foundation repair was done in one day, and during that time Chris communicated with me throughout the whole process. He was very knowledgeable, courteous and always professional. I knew exactly what was happening every step of the way. What a great experience to do business with such a remarkable company. Thank you Pinnacle.

My foundation repair was indeed seamlessly done- this was my first and hopefully the last c/o Pinnacle Foundation Repair. After review/comparison with 3 other companies, I never regretted hiring this company. Need I say more?

After significant research on four top-rated foundation repair companies, I chose Pinnacle Foundation Repair. The owner, Robby Brown and I talked several times prior to making my decision. He educated me well and did something others didn’t. He located the under-house foundation beams accurately, which were in slightly different spots versus the engineering report. He contacted the independent engineering company that I hired prior to company selection, and they were pleased to adjust the plan based on his guidance. This helped his fantastic crew do the job right and efficiently. Victor and his crew were the hardest working people I have ever seen. I came to know these young men throughout the three days they were at my home. I am confident that they can handle any repair work effectively and efficiently. They were very nice and appreciative people. Mr. Brown is very fortunate to have these employees. Pinnacle uses only steel beam piers to provide more stability and potentially to deeper depths to refusal than concrete. I liked this idea and gave me piece of mind that we were using the best materials for the job. The two final inspections, the plumbing leak test and the final engineering measurement and review process went very well. The plumbing leak test made me nervous because of the potential to have to tunnel under the house to repair potential leaks. The plumbers that Pinnacle hired were prompt and nice people. Same with the engineering company personnel. Overall, I could not have expected a better performance from Pinnacle. I was especially happy to see that several of the cracks in the internal sheet rock closed themselves up after the operation. One of my doors that was giving us problem closing fits like new now. It was solid proof that everything was done to perfection. Having the lifetime, transferrable warranty provides solid insurance for our future. Great work by Pinnacle Foundation Repair. Larry S

It is so refreshing to deal with a trustworthy company these days. We are new to Texas homeowners and had some concerns of foundation settling. The owner of Pinnacle came out, performed a complete foundation measurement, and advised that we did not need his services as everything was within specs. Then he spent time educating us on how to best maintain the soil around our foundation to stave off future issues and even sent us a list of trusted home services providers. Five stars isn't enough. Excellent!