Arnold Benson, owner of Grand Cabinets and Design, is a thief. In November 2013, friends of ours referred Arnold to us. They said that he did very good work (towards the end of their project they had problems and it took 7 weeks longer than he estimated, they no longer refer him). Arnold came over to our house, talked to us about what he would do in our kitchen, took some measurements and told us he would get back to us the next day with a drawing for us to look at. He was very professional in his meeting with us, and came across as having quite a bit of knowledge about cabinetry. The next day, Arnold brought over a computer generated rendering of his design. It looked very professional. It was getting close to the Thanksgiving holiday, and Arnold said that if we chose to use him within the next few days, that he could have our cabinets in before the end of November. We decided to use Arnold and paid him a deposit. We even paid him over 50% to cover all of the material costs. This was a bad move on our part. We did not do our research as we should have, and this would end up being the last time we ever saw Arnold again. About a week after we paid Arnold the deposit, he called and scheduled a time to come out and do the initial cabinet install. He ended up cancelling on us the night before. He rescheduled with us for a few days later, only to cancel on us again. This happened two more times. Arnold stopped taking my calls and would only text message me after this point. He kept saying that he wanted to pay me back and just needed time to get his business back on track. It?s been 4 months now, and I still have not seen a dime of my deposit back from Arnold. I have tried to work with Arnold to let him pay me back $50 at a time, but he has chosen to not pay anything back to me. I encourage you to look up other reviews for Arnold Benson, owner of Grand Cabinets and Design, including his Better Business Bureau review prior to considering doing work with him.
Description of Work: Arnold Benson of Grand Cabinets and Design was contracted to build and install a new kitchen island and new cabinet doors on the remainder of our cabinets.
Grand Cabinets Arnold Benson BIG TIME SCAM, FRAUD.. BE AWARE! Grand Prairie, Texas I chose Grand Cabinets owner is Arnold Benson to build and install my kitchen cabinets due to the fact that he represented himself very well and professionally. The first time he came to the house, Arnold brought his son who was also very well dressed and seemed very knowledgeable in the business. However, at this point, it seems that he used his knowledge to mislead his potential victim, me. I was more vulnerable to his misdeeds because I was desperate to finish the project, and Arnold knew this. He demanded half of the job as a down payment in order to buy material or he would not be interested in the project. At first I was very hesitant, but my husband and I decided to proceed with the deal and therefore gave Arnold $3500 on December 14, 2012. He mentioned that it would only take 7-10 working days and that he would start working the day he received the check as well as working weekends. (I have about 31 large and small cabinets.) Because I was extremely hesitant about the deal from the beginning, I asked Arnold if I could visit his shop and see how the cabinets were progressing on a daily basis. My husband and I visited his ?office? on Sunday, a day that he said he?d be working. When we arrived, the doors were locked. We knocked and waited at the door however he never opened the door. We then called the telephone number that was on the door, however it was a wrong number and a Hispanic lady answered the phone and said she didn't know any one named Arnold. We then felt it necessary to call his cell phone; not to our surprise, he failed to answer. His truck was parked at the back of the shop and we realized that he also slept and lives there. After this, we called our bank immediately and placed a ?stop payment? on the check, due to our suspicion of his business matters. We called him back the next day on Monday and told him what we did and told him that if he installed half the cabinets, we would provide him with half of the payment. This angered Arnold, but he said he?d continue and complete the project because he bought the material. On Thursday, we visited his shop again, and all we found were 8 2x6 foot pieces of flat wood. Needless to say, we were stunned. There were no signs of any employees working there. He claimed that his workers were working and installing cabinets outside the shop but there WAS NO ONE WORKING. No wood dust, no material laying around, the floor was clean, etc. It was evident that this entire project is a ONE MAN OPERATION. Friday, next day, Dec. 21st, Arnold called yelling and threatening us that if we didn?t pay the check, he will get arrested but he will not do any cabinets for us anyway. If he was truly an honest and reliable man and actually bought the material to build the cabinets, he would have built them as fast as he could in order to resolve the issue, but he did NOT. We found out that he visited a check cashing business which P L S Cashers of Texas the day we gave him the check, Friday December 14th and Arnold never mentioned anything to us about this for the whole week. Now this business continues to call us for the payments because they claim that we are the responsible party. The check cashing business called Arnold multiple times in order to get their money back but he failed to answer. So they said we needed to pay them and then seek him for the money is due to us, which we already anticipate not receiving. So Now we have security cameras because after he threatened us to demolish our business and paying harshly for what we did (stop payment on the check)...this man to us is dangerous So he CASHED $3500 and we end up with NOTHING!!
Description of Work: Hired him to build kitchen cabinets
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Contact information
2129 South Great Southwest Parkway, Grand Prairie, TX 75051
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Service Categories
Cabinet Refacing and Refinishing,
Cabinet Making,
Furniture - Custom Made,
Furniture Refinishing and Repair
FAQ
Grand Cabinets And Design is currently rated 1 overall out of 5.
No, Grand Cabinets And Design does not offer free project estimates.
No, Grand Cabinets And Design does not offer eco-friendly accreditations.
No, Grand Cabinets And Design does not offer a senior discount.
No, Grand Cabinets And Design does not offer emergency services.
No, Grand Cabinets And Design does not offer warranties.
Contact information
2129 South Great Southwest Parkway, Grand Prairie, TX 75051