Fast A/c & Heat

These guys were sent out by our property management company. They've been out a couple times (pretty old unit in a rental). Always show up quickly. They get in there, assess the problem, get it fixed. Unit has been running better than it has the first several years we've lived there. Couldn't ask for more.

The guy by name Hally(a Latino and a young boy) working for Fast A/C & Heat came to my office and climb the roof and ask for hose and water. After 30 minutes, he told me he is done and he charged me $491.70 and demanded for cash. I asked him if everything was good and he said yes. I paid him cash. He later sent me a test that my compressor was the problem and that it will cost me $2,500 to fix it. I asked him what about the money I paid, he said that is service call and for climbing the ladder. This is a rip off

If you want someone to show Up when he feels like it and do a so so job. This is your place. Howie usually showed up near on time. Always had an excuse. I used him for years out of habit. Sometimes it took 2 or 3 trips to get it right. I have spent thousands on this guy. The straw that broke the camels back - AC quit at 5PM. I get ahold of Howie and he tells me the name of another place to call because he doesn’t want to drive to Dallas. No problems driving the previous 10 years. Character matters

The insulation company said that the ducts needed to be attached with screws from inside the attic. They did not. The ducting was fine in the attic, only needed to be pulled back down from inside the house and screwed into a wood box so that they wouldn't lift back up. Harold said that it was something that he could do and told me his hourly rate which was quite reasonable, but that my previous AC repairman should do it for free as he had installed a new AC compressor only last year. However, it was an easy fix and I did all 10 vents in my house within an hour. Harold told me exactly what to do and I really appreciated that. He was honest that it should have been something that was already done previously and I shouldn't have to pay for it. I am not unhappy with my previous AC repairman as it was something that I was able to do easily. Also checked my AC compressor and cleaned it--he said that it is perhaps a little small for my house, but that it is working properly. I am cooling much better, in part because of the insulation but also because my compressor is clean and the vents are pulled down properly and blowing directly into my house. Would definitely use again!