Free Estimate for Tree Care, Tree, Plant and Shrub Fertilization, insect and disease control and by Certified Arborists.
Business highlights
69 years of trusted experience
Emergency Services Offered
Services we offer
Arbor Masters Tree Service in Dallas provides superior tree care, prunning, removal, diagnosis,tree fertilization, shrub fertilization and commercial tree services
Services we don't offer
Irrigation, leaf removal, landscape design and installation
Description of Work: Estimate only. Did not use their services. To expensive.
Rating Category
Rating out of 5
Shawn F.
08/2014
5.0
tree service
+ -1 more
The tree in my backyard is doing great after the treatment! The trees that were trimmed and pruned were large trees that have not been trimmed or pruned in a few years. The company is very professional and true arborist. They had all the right equipment and trucks. Had a 3 person crew as well as a supervisor and were on time as scheduled. They were very safe and very knowledgeable on the correct way to prune my trees. Everyone was very professional and cleaned up well after the job was done. The trees are beautiful and really make my house look great! I would highly recommend this company if you have large trees that need to be professionally pruned.
Description of Work: Treated tree in back for boarer infestation through ground injection. Trimmed 3 large trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
H DAVIS T.
06/2014
5.0
tree service
+ -1 more
It was fast and efficient with the work manager asking me for inputs about how I wanted it cut. The rigging was something else. They knew how to use it to safely cut limbs over structures..
Description of Work: Cut limbs over a shed with a loft in it and also cut limbs blocking my solar panels. They were professional, worked together and worked safely. The pricing was in the range I expected and reasonable. I expect to use them again due to my solar paneling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$378.87
LaNelle O.
04/2014
4.0
lawn treatment, tree service
+ 0 more
It went well. They did a good job and it was reasonable. They did exactly what they said they would do. They showed up on time. I would use them again in the future.
Description of Work: I used Arbor Masters Tree Service about couple of years ago.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRAN L.
04/2014
5.0
tree service
+ -1 more
The crew came and trimmed the trees to our satisfaction.
Description of Work: Trimmed four huge oak trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Matt B.
02/2014
5.0
tree service
+ -1 more
Work was very professional but I had to call twice to get an appt setup.
Description of Work: Trimmed two large oak trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Terrence S.
01/2014
1.0
tree service
+ -1 more
There was no visible work performed. It did not seem like they did anything. They sent me to a debt collection agency. I have spoken with them several times to work something out but they never did.
Description of Work: I bought a deal for tree services.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$525
Response from Arbor Masters Tree Service
[member name removed] is mistaken on two accounts First you can tell the work was done according to what was originally discussed. Second our project coordinator called more than 5 or 6 times and got no response from [member name removed]. This was sent to collections for lack ok communication on the bill due, once it goes to collections it is out of our hands.
Granville Z.
12/2013
5.0
tree service
+ -1 more
Great Job...Trim and removed all timmings.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen T.
09/2013
5.0
tree service
+ -1 more
Arbor Masters was undergoing an unexpected change in arborists in the midst of Angie's special, but plans were carried out despite this -- only drawback was that workmen arrived significantly later than expected on day scheduled. Arborist came to the house for consultation prior to pruning day to discuss work to be done, which was beneficial for decision making. Also consulted on other questions/problem trees in the yard and made arrangements for a tree injection to be done the next spring. Great job of pruning. Excellent clean-up afterward. Good communication made for follow-up Spring treatment. I would recommend them to others and have them return.
Description of Work: Tree pruning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
carl V.
07/2013
5.0
tree service
+ -1 more
Arbor Masters Tree Service were good. Their price was awesome. Their price is well more reasonable than anybody else. They're really easy to work with. They made it look a lot better. I don't know anything about trees, so they kind of walked me through it, more than anybody else.
Description of Work: I purchased an Angie's Big Deal to to get some tree trimming done and to get a tree removed. I paid an extra $50.00 than the original price of the Big Deal to get extra work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ralph K.
07/2013
5.0
tree service
+ -1 more
Glen and his assistant performed all tree trimming services according to our agreed upon plan. All trees were trimmed, shaped and all dead branches removed. All branches and debris were picked up and removed and the property cleaned up. I am satisfied with the work performed, good job.
Description of Work: Performed tree trimming services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
David L.
06/2013
5.0
tree service
+ -1 more
They came and did the work stated within the deal. There were no issues.
Description of Work: I purchased a Big Deal for $400 Worth of Tree Service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Response from Arbor Masters Tree Service
Thanks (deleted member name)!
Carrol C.
06/2013
5.0
tree service
+ -1 more
They were on time and did a very quick job of cutting the tree down. They removed everything and cleaned the yard. They also left me some mulch.
Description of Work: Took down a tree and ground the stump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$920
Hollis E.
03/2013
5.0
tree service
+ -1 more
.They came in November last year. I spent about 500 $. I had fertilized my trees an second time they trim my trees. a liked them. They were kind. They didn’t take long. They were fine.
Description of Work: .Arbor Masters Tree trim my trees
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Janet N.
02/2013
1.0
tree service
+ -1 more
The receptionist and I could not agree on a plan of action after several conversations, so I did not have the company come out to perform the services needed. It was a vote of 'NO CONFIDENCE' on my part.
Description of Work: No Confidence in Arbor Masters
Rating Category
Rating out of 5
$99
Response from Arbor Masters Tree Service
I assure you,as branch manager, I had no knowledge of this and take your comments very seriously. I am checking in to the communication breakdown immediately.
Marilyn M.
01/2013
5.0
tree service
+ -1 more
Our overall experience was very positive. We will definitely use this company in the future for any service we might need.
Description of Work: We had several trees pruned, so that more sunlight could get to our lawn. Several bushes were also taken out. The branches from the trees and bush removal were also removed from the property. The advice given to us was very professional and useful. We have received several compliments on our yard since having this service completed on our yard!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Arbor Masters Tree Service
Thank you, we are in the tree business becuase we love taking care of trees
Kathy S.
01/2013
4.0
tree service
+ -1 more
They came out to give the bid. We found that their bid was higher than other companies. We cancelled the Big Deal.
Description of Work: I purchased a Big Deal for $149 for $300 worth of tree service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Judy A.
01/2013
1.0
tree service
+ -1 more
Terrible See above details
Description of Work: Arbor never did anything for us. It started by them not being available then promising to get back with us and never doing o. After we tracked them down they finally promised to come out and once their truck broke down, another time they just said they couldn't handle our need and they told us to get a refund from Angie's list. This was a bad experience with Arbor. I don't know last date of contact and am not wasting any more time in this. N
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$149
Danielle H.
01/2013
5.0
tree service
+ -1 more
They arrived a week earlier than expected to do the work. My maple tree is gone, and my oak trees look so much better.
Description of Work: I had Arbor Masters come into my backyard to remove a maple tree and trim/thin out my oak trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Arbor Masters Tree Service
Thank you for chance to work on your trees.
John J.
01/2013
5.0
tree service
+ -1 more
Worked with Glenn to obtain estimate - he was right on time, and took time to listen to my concerns and structure his bid around my priorities. The office called about a week in advance to confirm the time for the work to be done. The crew arrived right on time and completed the work diligently. The end result was that the trees looked even better than I had hoped for. My only criticism would be that they could have done a better job of cleaning up the debris from the swimming pool. They made an effort to get the big stuff out of the pool, but left many smaller pieces for me to clean up. They did a good job of cleaning up debris at ground level. I will use them in the future.
Description of Work: Trimmed two large live oak trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Debbie B.
12/2012
5.0
tree service
+ -1 more
They were incredibly professional from start to finish. The team members were so polite, professional, and hardworking. I was so impressed with the equipment they showed up with. I had several different providers that gave estimates but this particular provider was extremely wonderful. They were taking out my big trees and a fantastic job. They cleaned up the mess like they were never there. I would use them again and would highly recommend therm to others.
Description of Work: I purchase a Big Deal from Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Denise R.
11/2012
4.0
tree service
+ -1 more
Someone came out one day to give me an estimate for all that could be done within the price of my coupon. They showed up the next day, trimmed trees, and hauled branches away. Very nice. Probably would not use them again because their prices are bit too high
Description of Work: I submitted a review months ago-don't know what happened. I spent the value of the Angie's list coupon for tree trimming. I thought the prices were somewhat high.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lyn W.
11/2012
2.0
tree service
+ -1 more
On first phone contact I reached the office and arranged an estimate. Glenn returned my call two days later. We met for estimate. He was on time. We agreed on price, a tentative start date nearly four weeks out due to his schedule, and the 3-4 days the job would take. We agreed I would not be present during the job, but he would call me to reconfirm start date and if expected timeline needed adjustment. Glenn knew I found Arbor Masters through Angie's List reviews and I was expecting to give a great review when the work was completed. My biggest disappointment with this job was lack of communication and followup. I called A.M. several times before getting confirmtion of start date, then several calls to request completion of work, then more calls due to incorrect billing. Example: I returned from work on THU, 17MAY to find 2 stumps in the yard; I assumed the stumps would be removed the following day. It didn't happen on FRI or the following MON or TUE nor did I receive a call. It took a few days to get a call back from Glenn. The stumps were finally ground but neither the oleanader nor crepe myrtle were trimmed as agreed. There was only 1 of each, not a big deal, but it was in the work order and should have been done. When I finally spoke to Glenn again he explained the 'finish team' was a different person and he would set up for finish work to be completed. It took a total of 8 weeks from start to finish, but only after many calls on my part.
Description of Work: Remove 2 silver maple trees, grind stumps, leave chips, cutback 1 oleander and 1 crepe myrtle
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,700
Lynn B.
11/2012
5.0
tree service
+ -1 more
They arrived on time, finished the work in a timely manner.
Description of Work: They trimmed a very large Live Oak and did a great job. They were prompt and very professional. I'm extremely satisfied with the results and would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
ALOK C.
11/2012
5.0
tree service
+ -1 more
They were very responsive and punctual. The work was done efficiently. There were a few branches that needed to be cut after their first trip out, so they came back promptly and took care of things. Will definitely use them again.
Description of Work: Removing dead wood from several large trees, installing cable
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*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn Fertilization & Treatment
FAQ
Arbor Masters Tree Service is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Arbor Masters Tree Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arbor Masters Tree Service offers free project estimates.
No, Arbor Masters Tree Service does not offer eco-friendly accreditations.
No, Arbor Masters Tree Service does not offer a senior discount.
Yes, Arbor Masters Tree Service offers emergency services.
Yes, Arbor Masters Tree Service offers warranties.
Arbor Masters Tree Service offers the following services: Arbor Masters Tree Service in Dallas provides superior tree care, prunning, removal, diagnosis,tree fertilization, shrub fertilization and commercial tree services
Irrigation, leaf removal, landscape design and installation