Mark's Appliance Service

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Mark called back immediately. He came at the exact scheduled time. He is very pleasant and courteous. It only took him a short time to complete the repair! He's great and I'll be calling him again.

Our washing machine was leaking and I called mark's for repair. He called back promptly and scheduled an appointment that same day. He asked some questions over the phone to make sure I had checked the obvious and thus save a service call. I had done those but found it refreshing that someone would try to resolve it over the phone. He arrived on time and it took approximately an hour. He checked various things after pulling off the top and determined that the situation was most likely the basket being off center causing water to leak down the side of the basket. He adjusted the levels and the problem was resolved. I was impressed with his knowledge, but the most impressive thing was his honesty and desire to be fair. He had no desire to make as money off of me as possible. Rather he wanted to make sure that the problem was fixed as reasonably as possible. He seems to prefer repeat business instead of trying to make as much as possible from each service call. I would use him again and would recommend him to anyone.

Mark was punctual, professional, and provided VERY knowledgeable service. This is the only appliance repair service anyone would ever need. My dryer was fixed in less than an hour and will probably run for another 21 years. Mark not only repairs your appliance, he explains what went wrong and why from his 30 years of experience

Excellent service.

We only paid $60 service charge to him and our home warranty company took care of everything else. We have a really expensive refrigerator and I know it was over $1,000 charge. He always called beforehand and was very good on showing up. He was really good and he came out for us for three or four different times.

Everything went really fine. He was very courteous, was here on time and he was very honest about whether this would be a permanent fix or worth a try if it didn't fix it then better junk it because you could buy a better one that's cheaper, I appreciate him being honest.

My dryer was squeaking badly. Mark identified the problem quickly and we talked through pros and cons of fixing the dryer. Definitely made sense to fix. He had the parts and fixed it promptly. Dryer is running great now and I think it will last a long time. Very friendly and professional.

Fast, efficient. Identified the problem quickly. The repair was prompt. Would use his services in the future. Great value for timely service.

He did what he said he would do which is a rarity when it comes to Granbury. He is a nice, honest person and charged a reasonable service cost.

Mark came at the time promised, Knew what the problem was and had the parts to do yhe repaire