J. A. Kay Roofing

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They did exactly as contract stated. They did very professional and excellent work.

They were excellent in all ways, professional, and very polite.

They were very professional, very friendly and prompt. They cleaned up very well.

Very nice job. Courteous and professional workers. Completed the job within the given time frame.

The company did excellent work. We had a wind turbine that was not working properly. It was very loud and noisy during a week of high winds. I called the company. They went out and looked at it and I had an estimate the same day. We had them replace both turbines. The work was completed within two days. Very satisfied!

Original agreement was fix the roof on the add on and replaced patio cover. 1 worker showed up on Friday morning and did 4 hrs of work fixing the roof. The worker left around 11:30am and never touched the patio cover and missed a couple of spots that should have been repaired on the add on. I figured there was an emergency and they would be back on Monday to finish but no one made contact us before leaving. Monday comes and no one showed up but the bill was in the mailbox for the original work requested in the amount of approximately $1,350. I immediately called them and spoke to a very professional lady who took my information and said someone would call me back immediately. The person who called back identified himself by first name only and said he was the one that came and did the work. He said he didn't know he was supposed to do work on the patio cover and didn't have the work order with him. I told them I was not going to pay that amount when the job wasn't even finished and they needed to send me a bill for the work performed and I would find someone else that would do the work. I got the new bill on Tuesday of $580 and went to the address of the company to pay which turned out to be someone's house and never got a receipt. An older gentleman came to the door, took the check and said I was the second person to come pay them and went back inside. As far as the person that came and did the estimate and the lady I spoke with on the phone they were very courteous and professional, but as far as the people doing the actual work it looked as if they were unorganized and unprepared to perform the work needed. Another Roofing contractor was contacted to come and give estimates and finished the work this company failed to perform. UPDATE: On Wednesday January 1,2014, 5 days after work was done I went on the roof to clean chimney. What I found was even more aggravating. Old shingle pieces left on patio cover(that was supposed to be replaced ) and only 3/4 on the add on overhang at patio cover fixed and lots of silicon used. And even a soft spot on decking at base of chimney that is no more than 2ft from where one of the repairs was done. Basically we paid $580 wasted for half a** work. Hence the rating changes.

I called on Thursday, October 31, they told me it would be Monday, November 4th before they could come. They were suppose to call before coming. At noon, I called and ask about an approximate time and they told me it would be sometime later during the week, It is suppose to rain for two days and I wanted the roof fixed before it started raining. I ask to talk to the owner but he was out for about an hour and was suppose to call me back. I have not heard from him, When someone tells me they will be here on a certain day or time, I expect them to be here, especially if I have to take the day off from work! I will never call this provider again!

Wonderful, found problem quickly and fixed leak

They were always on time. They did exactly what they said they would do.

We were extremely pleased with the whole experience. All workers were very friendly and trustworthy. They finished in three days with excellent quality of work. They answered all my questions with courtesy.

They were efficient, arrived on time, and cleaned up everything when they left. They did a fantastic job and were very professional. The quote I was given is exactly what I was charged.

we had wind turbine replaced

After some initial communication mix up which caused me to initially give a poor rating, I was contacted by John Kay who explained his situation and was very apologetic over the miss understandings. I received a proposal in the mail to do the work. The proposal was detailed and included all the necessary requirements for a satisfactory roof installation and was very competitive for the work needing done. An installation date was set and after a weather delay of a few days the crew came out and began work. They showed up on time and were plesant and courteous. The work was actually completed a day early. I am very satisfied with the service and have no problem recommending their service to anyone in need of repair or total roof replacement. For this reason I am changing my evaluation to an "A"..

Professional worker who did fast, competent work. Both the bid and invoice were mailed in a resonable amount of time. They aren't the cheapest choice in town, but they appear to be the most reliable and consistent.

They did an excellent job and cleaned up after themselves. The crew was on time.and very professional

The workers began work at 7 AM, on time, worked until 2:30 or 3:00 in the afternoon, with only a short break for lunch (on site). They only removed a section of roof that could be replaced in one day, to minimize exposure in the event of bad weather. The crew cleaned up all debris everyday, including using a magnet to pick up loose nails, and sweeping the driveway. All debris was placed in an enclosed side trailer and hauled to the dump for disposal. Some minor damage to gutters, but when using ladders and a lift for the shingles, almost unavoidable. Overall, workers are conscientious and strive to do high quality work.

They was prompt, did what they said they were going to do, and did a decent job.

J A Kay Roofing is a very professional company. Everything went exactly as I was told it would go. All of the material arrived before any demolition was done so there were no delays. The workers were there promptly as expected. (didn't know I could fall back asleep with 5 men beating on my roof). Each day when I returned from work, the site had been tidied up. The owner would come out and check on the progress. I have a large roof on my home and a steep roof on my barn so I thought this work was going to take a long time. I was very surprised that start to finish, including cleanup was less than a week. I am sure that anyone that has had any major repairs or remodeling done would agree that this is a rare experience. I would recommend J A Kay Roofing to anyone. The new roof is beautiful.

From the moment I called I was given an exact time and date someone would be out. The representative called to let me know exactly what time he would arrive. He was prompt and very thorough. He gave mean estimate for the repairs and I asked that it be done as soon as possible to minimize further damage. He was able to obtain the matching shingles and do the repair that day.

Very professional, nice work. They assisted with the insurance claim which was a tremendous help, patiently waited until that was completed and then began work right away and finished on time. Everyone at this business, from the owner to the work crew was friendly, helpful and competent. I would definitely recommend them and use them again.

My roofing job was not a regular removal and replacement of shingles. It was a complete tear-off and already an expensive job. The insurance company gave a quote that we needed to adhere to, and JA Kay went over that quote by enough that we had to go with our 2nd choice of roofer. JA Kay did his best to adjust the quote, but it still was over what we could afford. Again, this company was my first pick of roofers. Highly professional, extremely knowledgeable in the industry, helped guide and advise when we were considering a ridge vent on an old house, suggested things we needed to consider about our roof, clearly chose a high quality of materials for the job, and he and his staff were very reliable in follow-through. He was on the property when he said he would be, his office staff were considerably polite and professional, and this company took the time with us to consider all the possibilities. All the staff of this company are very experienced in the industry, and they understand all the concerns a potential customer would have, and they take the time to explain and answer questions. JA Kay is cost competitive within the roofing industry and they have important guarantees built into their contracts for after the job is finished. I found JA Kay and his staff to be extremely trustworthy, honest, and highly ETHICAL.

The owner of the company was in close contact with me prior to the awarding of the job. He spoke over the phone awnsering questions, and suggested and advised how to vet and recieve bids from other companies. Under short notice his crew arrived prompt, dressed professionally, and were ready to work. The work they performed was thorough and complete. I would definetely say everyone on the crew earned my respect for the work they performed and the attitude in which they performed it. As per J A Kay Roofings bid option his crew altered the attic cooling system on my house to be more effecient and cost effective. There was a minor snag when a roofing inspector hired by my insurance company suggested a few shingles may be defective. Despite their appearance 'to myself' to be in perfect working order, when I contacted J A Kay Roofing and notified him of the inspectors findings, he had a crew at my house with shingles to replace them within two hours. They had the work 'refinished' the same afternoon, and I was able to reorder the inspection the same day. J A Kay Roofing far exceeded my expectations. Between the owner speaking with me on a personal level, to advise and concern himself with my small project, to awarding, completing, then reservicing my property, I could never praise them enough. Thank you J A Kay Roofing. If I ever need another roofer, I will only call J A Kay Roofing, and I will sing my praises on you to anyone who ever would require your services.

I did not use this company, the price was more than I could afford. However, the man who came to the house was prompt, plesent and seemed to know what he was talking about. So, if I need another roof. I would give them a call. I did not find fault with the company, just the price.

Heavy rrain caused roof leak in kitchen. Claaed J A Kay Roofing on Monday and was promised servise the same or next day. Technician arrived, was shown problem and promptly went to work. Told us what needed to be done and proceeded after approval.