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Setpoint Refrigeration

Heating and Air Conditioning, Heating Oil, Energy Efficiency Auditing

About us

SETPOINT REFRIGERATION LLC WAS ESTABLISHED BY YAMEL GONZALES WHO HAS OVER 25 YEARS OF EXPERIENCE DOING RESIDENTIAL AND COMMERCIAL HVAC AND REFRIGERATION FROM SMALL SELF-CONTAINED UNITS TO PARALLEL RACKS ​ FROM COMPLETE HEAT LOAD CALCULATIONS FOR YOUR HOME AND BUSINESS TO FINISHING YOUR PROJECT WITH COMPLETE DUCTWORK AND HIGH EFFIENCY UNITS WE GET THE JOB DONE RIGHT THE FIRST TIME SO YOU CAN STAY FOCUSED ON YOUR JOB. GIVE US A CALL LET US EARN YOUR BUSINESS!

Business highlights

7 years of trusted experience
Emergency Services Offered

Services we offer

Setpoint Refrigeration LLC does Complete installation of Residental and Commercial Hvac units and refrigeration systems and provides Service and Repair to all name brand units. Senior & military discounts

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

Shelly B.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
Beware! Unprofessional, unreliable, and untrustworthy. After having a system installed by this company, I needed some service and was told to call a different company and then hung up on. WOW!
Description of Work: Newer system not cooling

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Setpoint Refrigeration
That is not the Truth. The truth is you set up an appointment from 10-12. I arrived at 12 on the dot and went to your neighbor's business cause I could not find the business that was next door and called you, and you told me that you were not there. You had an appointment that you had to be at. We try to make our appointments, but each call is different. Some calls take longer than others, so when you set up an appointment, get your priorities straight on what is more important and be aware that sometimes we get caught up, so not our fault you lost your position on the list because you were not there. I told you to find another company because you were insulting us and being rude and we don't have time for that.

Chris P.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
Went great. Knowledgeable, friendly, responsive, easy payment.
Description of Work: Fix heater unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Setpoint Refrigeration
Thank you [Member Name Removed] it was a pleasure working with you .

Peter C.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Set Point provides air conditioning repair that is outstanding in all respects. They performed a miracle on my older air conditioner that no other A/C Repair service in the area could do. It is 15 years old and works like new thanks to their expertise. I am very grateful - Thank You!
Description of Work: Heating and Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

lrry B.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Setpoint Refrigeration did a great job. More than I expected. They arrived on time and completed the job on time. Crew was very polite and did not waste time. Setoint will always be my choice. A great company. I give them 5 stars.
Description of Work: Heating and Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

mike G.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were the most professional, efficient, and helpful gentleman I've ever worked with. They fixed my A/C on the weekend in the middle of summer!
Description of Work: installed condenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

gaylon K.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
He was great. He knew what he was doing.
Description of Work: They repaired the air conditioning unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathaniel P.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was very much appreciated the speed with which Yamel responded to our service call, especially in the Texas heat. Our starter relay went out and he had the part on hand and quickly got it up and running again. Would recommend to friends and family!
Description of Work: Compressor replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bachir B.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Setpoint came out to check my A/C’s They were very responsive, tech was very professional and very knowledgeable, had the part in his truck and the price was very reasonable. I was happy with the job, I had them replaced my 2nd old A/C unit. I am very happy and pleased with setpoint. I will recommend them to all my friends and family.
Description of Work: New A/C install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah A.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
The Best HVAC company in Austin Metro area, PERIOD!!! Yamel and his team are not just super skilled and reasonably priced, they truly have your back before, during, and long after whatever you hire Setpoint to do. Setpoint can skillfully address complex issues like after the fact zoning installation, secondary device integration to supplement an undersized system, and commercial supermarket refrigerated aisle repair so putting in a new mini split or replacing a old gas/electric furnace and compressor on Setpoint's watch is so smooth and easy it's a remarkable thing to watch. Setpoint Refrigeration is a remarkable company and I wouldn't even think about using anyone else ever again! We had them do a complex multi zone mini split install and a full ducted, heat pump install, the speed, care, and skill that was exhibited is remarkable. Setpoint is incredible.
Description of Work: New Heat Pump Install!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Candyce O.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Amazing. He came late at night in the middle of summer, located the problem in 30 minutes, made the repair and only charged us $150. Never had such good A/C service. Setpoint will be our go-to from here on out!
Description of Work: Repair A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nicole M.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, came out same day, whole job (replacing three parts) took about an hour and he had everything with him to get it done in one go, no waiting for parts.
Description of Work: AC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candyce O.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Our A/C went out at 7pm on a 100 degree day at the end of the hottest August on record. Yamel responded to my request within minutes, and came out THAT NIGHT! He diagnosed and repaired the problem within an hour. The cost was more than reasonable. My husband and I were beyond appreciative that we were going to get to sleep with air conditioning. Yamel is professional, nice, prompt, and a real pro.
Description of Work: Emergency A/C repair during a heat wave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    299 Andele Way, Georgetown, TX 78628

    http://www.setpointrefrigerationllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    TACLA023631C
    Trade License Locale
    TX
    Trade License Authority
    Texas Department of Licensing & Regulation
    Trade License Expiration
    04/17/2022
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Energy Efficiency Auditing

    FAQ

    Setpoint Refrigeration is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Setpoint Refrigeration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Setpoint Refrigeration does not offer free project estimates.
    No, Setpoint Refrigeration does not offer eco-friendly accreditations.
    Yes, Setpoint Refrigeration offers a 10% senior discount.
    Yes, Setpoint Refrigeration offers emergency services.
    Yes, Setpoint Refrigeration offers warranties.
    Setpoint Refrigeration offers the following services: Setpoint Refrigeration LLC does Complete installation of Residental and Commercial Hvac units and refrigeration systems and provides Service and Repair to all name brand units. Senior & military discounts

    Contact information

    299 Andele Way, Georgetown, TX 78628

    http://www.setpointrefrigerationllc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day