It was a good experience. We were very pleased with the result. I thought the pricing was a little high.
Description of Work: Diva did some design work for us inside our house. We did window treatments and additional wall things like pictures and paintings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristina M.
08/2011
2.0
gift shops, interior designers
+ 0 more
My daughter and I walked in to the DIVA store about an hour before they were to close. Four people were working - including the owner - and not one of them greeted us...didn't even stop their conversation to acknowledge our presence. Finally a male clerk said hello but did not offer assistance. One of the women glanced over and half smiled but said nothing. We walked around the entire store looking at various home decor items and talking (loudly at this point) about decorating our NEW HOME. Still no offer of assistance, no "are you looking for something special?," no acknowledgement whatsoever. I finally spoke to one of the women and told her I had just bought a new home and was in the process of decorating it (the other 2 women were standing there as well) and NO ONE asked if they could help me find something. NOTHING. It was like we were an inconvenience. At that point, I walked out, and I will NEVER walk back in...
Description of Work: No service performed based on HORRIBLE customer service in the store.
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Service Categories
Interior Design and Decorating,
Window Treatments,
Gifts
FAQ
DIVA is currently rated 4.5 overall out of 5.
No, DIVA does not offer free project estimates.
No, DIVA does not offer eco-friendly accreditations.