ACCURATE ROOF & REPAIRING

First of all, I expected them to come out in a few days after the estimate. I had to contact them several times to come out. One guy finally showed up for a few hours and then left. I had to call to get someone else back here to keep working. This seemed to continue happening, someone would show up for a few hours and leave. This really strung out the project much longer than it needed to be. I had to prod them along the whole way during the project. When it rained finally, I still had leaks and it seemed some of them were worse they had been. The water came in on top of my stairs and started to affect the textured cieling in my master bedroom. I spoke with them about this issue and they came to look at it. He never really fixed the leaks or the damaged cieling, just simply painted over the damaged drywall. When all was said and done, I had to take him to claims court. He was to pay me an agreed settlement. After a year and a half, I finally quit trying to get anything out of him. I was not pleased with the experience, and it seems that I am not the first person to have this experience with him. I had another contractor take a look at the work; they let me know that all of the screws should be replaced because the neoprene washers had rotted in the sun. This contractor went up and replaced every screw to finish the job properly. This completely fixed the problem and I have not had any leaks since; this was in 2005.

Had a leak and was given an estimate of $550.00. Accurate Roofing in Georgetown replaced 2 sheets of plywood on roof and caulked around the turbine vents. Next rain, .....area continued to leak. I called and did not get a reply until I kept calling and calling. Got an excuse that owner was out of town. The owner's son came over around 2 weeks after my first call to the owner and re-caulked around the vent turbine. Next rain......the area still leaked...... Called again ....came out and re-caulked the area but still leaked. They came out one other time before I gave up on them. This company is not reliable, is not quality oriented or responsive to anything. They just took my money and did not fix the problem. I had another company come out to re-evaluate the problem and they said they could not believe how they could do such lousy work. For the work that Accurate did, it would have been estimated at a cost of no more than $100.00 to $120.00 including labor and materials to fix it right.