**$39 SERVICE CALL plus $39 CREDIT towards repairs**Owner operated for over 15 years. Our approach is simple, great service at great prices. We at TC believe building a relationship with our customers is more important than making a sale. We understand that not every one is ready to replace equipment when we can have you running by replacing a part at a fraction of the price. Our belief is down the road the customer will have us on their speed dial to be an option when it comes to replacing the equipment. Whether it's to ask us a simple question or to have us come diagnose an issue, we stride to earn your trust as your #1 HVAC contractor to call.
Ac case I have yet to hear back from him to once again fix my ac and is been two months. He came to fix my ac back in august since then he has come 3 times because my ac stoped working. I have a video that shows him putting an umbrella over the ac unit so my camera wont record him. At first i thought it was because it was hot, but my camera recorder luis telling gerardo theres a camera and gerardo responded i should get the umbrella. When i heard that my heart sank but i had already paid him. Since then i have had nothing but issues with my ac. I also have another video where Luis tells Gerardo f*** it just leave it like that. I trusted this guy because he has worked with my family but looks like im going to have to go to court and get someone else. He might think i dont have money and im going to let him treat me like this. Please find someone else and save yourself a headache specially if you are hispanic.
Description of Work: Fix ac unit
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Response from True Comfort Heating and Air Conditioning
[Member Name Removed], I reimbursed your money back from the original repair. Goodman had the compressor you needed on back order for several weeks. When I asked them for a time frame they were unable to give me one. Which is why I offered to install a different brand for you at cost for the difference of what you had already paid. We value our customers and apologize to you for the inconvince, but as I mentioned the compressor you needed was not available.
John W.
08/2022
5.0
heating & air conditioning/hvac
+ -1 more
I had a very good expereince with Gerardo and Juan. Gerardo did a good job of explaining what would best help my AC system's peformance. They gave me several options. I would definitely call on them again in the future if repairs or a new system is needed.
Description of Work: Evaluation of AC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jackie M.
05/2022
5.0
heating & air conditioning/hvac
+ -1 more
I had been looking for another HVAC company as had not been pleased for sometime with company I was using. I saw excellent reviews for True Comfort on Angis, Next Door and on BBB. I called Gerarado to come take a look at my system since it was getting old, and give me advice/recommendations. Gerardo came the next morning. I will have to concur with the excellent reviews I had read. He was very responsive, his prices are fair and competitive. In fact his maintenenance and service call fees are better than what I had been paying and i could tell he cared about his customers. WE decided to add a couple lbs of freon to get me through the summer and then replace my old system with a new and better one. I highly recommend using True Comfort heating and air conditioning
Description of Work: Had HVAC assessed and added freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terry C.
03/2021
5.0
heating & air conditioning/hvac
+ -1 more
Basically very good. Gerardo came out and checked the system thoroughly. Removed failed coil, ordered new coil and installed it two days later. Initially an older part of the system leaked after installation due to vibration. Gerardo came out the following day and fixed it and it is working as I type. It's nice to deal with someone who does what he said he would do at a reasonable price and has the integrity to fix issues in a timely manner. We have a high regard for him and will use him in the future. He kept us informed through the process.
Description of Work: Coil in Heat Pump unit failed and required replacement, system needed recharging
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Sarah F.
10/2019
5.0
heating & air conditioning/hvac
+ -1 more
Quick, responsive, and competitively priced service! Received quotes from 3 contractors and this was the most competitive. New A/C unit is still working great 5 months later.
Description of Work: New HVAC unit and installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Marie Q.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Gerardo is my new hero! He came out to fix a leak in the AC and got it cooling again. Three days later, only the fan was blowing. It was 9pm and I called and left a message. He called right back and asked me to check some things. Then he was at my house 45 minutes later. The capacitor blew because the AC had been working so hard this summer to cool without freon. I don't know many companies that will come out like that, even knowing that a single mom and her special needs daughter needed help. My last resort was going to be going to a hotel or buying a window unit before Lowe's closed, but Gerardo got it working on less than 15 minutes and checked the motor and fan to make sure they were not damaged also. Very pleased with his work and the low cost to get the AC running again. Highly recommend! Thank you!
Description of Work: AC Capacitor Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Thomas C.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
Went very well, and fast
Description of Work: Replace capacitor on a/c
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Misty P.
04/2019
5.0
heating & air conditioning/hvac
+ -1 more
Gerardo was excellent. He quickly identifies the problem and fixed. The ac company before him recommend replacing the whole system. Highly highly recommend!!
Description of Work: AC not cooling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas H.
02/2019
5.0
heating & air conditioning/hvac
+ -1 more
Great, it was responsive and professional. Productive, get to work finished and cleaned up. Very pleased.
Description of Work: A/C Replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Belvet G.
11/2018
5.0
heating & air conditioning/hvac
+ -1 more
Awesome! He stayed until he figured it out and it’s been working ever since.
Description of Work: Thermostat wasn’t working, heat wouldn’t stay on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne K.
10/2018
5.0
heating & air conditioning/hvac
+ -1 more
Gerardo from True Comfort was immediately responsive. He arrived on time and quickly assessed the problem. Aside from professionalism and timeliness, he knew all about the heating system and was more than fair about price. I definitely trust the quality of his knowledge and work, so I would not hesitate to call him out again.
Description of Work: Heat would not turn on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Isabel L.
10/2018
5.0
heating & air conditioning/hvac
+ -1 more
He checked it out. Felt it was worth repairing. We ordered a motor and a blade wheel. When he brought the heavy unit down and opened it, it had a piece of styrofoam in the blade. He removed it and we returned the parts we had ordered. We gave him a payment for his gas.
Description of Work: Repair a window A/C whose fan stopped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Teresa P.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
The experience was Class A, 10 Stars service. I find their technician perfect, they did a good job.
Description of Work: They replaced our evaporator coil, cleaned and did a general check service on our Air Conditioning System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Carson U.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
The overall thing about Girardo is his dependability. When he says he'll be there, he will be there regardless if it night. And he never overcharges, he sticks to his estimates. I just cannot say enough good things about him.
Description of Work: I own a 52 unit apartment complex in Dallas and they take care of all of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard L.
07/2018
5.0
heating & air conditioning/hvac
+ -1 more
They were excellent, fast and reasonably priced.
Description of Work: They came out to repair the air conditioner.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
True Comfort Heating and Air Conditioning is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 5:00 PM
True Comfort Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, True Comfort Heating and Air Conditioning does not offer free project estimates.
No, True Comfort Heating and Air Conditioning does not offer eco-friendly accreditations.
Yes, True Comfort Heating and Air Conditioning offers a 12% senior discount.
Yes, True Comfort Heating and Air Conditioning offers emergency services.
No, True Comfort Heating and Air Conditioning does not offer warranties.
True Comfort Heating and Air Conditioning offers the following services: Heating and AC