Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

THE RIGHT APPLIANCES

Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation,

About us

2 EMPLOYEES. NO SUBS. SERVICE CHARGE MAY APPLY.

Business highlights

35 years of trusted experience

Services we offer

MAJOR APPLIANCE SALES & REPAIR INCLUDING NEW & USED REFRIGERATORS, WASHING MACHINES, DISHWASHERS, & DRYERS.

Amenities

Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
1%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 210 reviews

Bruce K.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Temporarily fixed refrigerator and recommended a store (that we had forgotten about) to purchase a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cathy A.
06/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I had a Maytag washer. It started leaking water. The repairman said it would cost me as much to fix as it would to buy a new one $200. He said If I decided to buy, I could just buy from them and they would credit the service charge towards my purchase. He went on and on about he didn't think he could fix and got on phone with someone else. He said he didn't know how long repair would last so I caved and said I'd go ahead and buy appliance from their store. He took my old washer and a week later (when my schedule allowed) I went to their store to purchase new washer. Once I arrived, the place is a second hand store for rebuilt washers!! I immediately asked for their line of new washers --starting price $400. I told the lady what her technician guy told me and she was uninterested. I asked if I could have my Maytag back and she said it was too late. My maytag....only gave me one problem in the 5 years I had it. Since I was going to lose money off this deal, I purchased one of their new basic washers for about $400. It's cheap, no settings and definitely not worth all the trouble. I felt scammed! I joined Angie's list to avoid this and yet found myself right where I didn't want. | |Yes I should've reported sooner but I was just so upset about the whole ordeal that it made me sick. My membership with Angie's list auto renewed, otherwise I would've been perfectly fine without this service. That is until I received email looking like a groupon with a deal ....so here I am, hooked again. I sent email along with my $39 dollars for plumber asking for urgent service today. It's 4:36pm and I'm still waiting for a call back. I can't wait to hear what your recommended plumber is going to charge. After this, I no longer wish to use this service. Please cancel |

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$275

Sharon S.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My Amana refrigerator was not defrosting/ice building up in freezer drawer. Over the phone, Mike gave me some things to try before he came out. Didn't work, so he came out and replaced defrost sensor. Still working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jim R.
01/2014
4.0
appliance repair
  + -1 more
So far so good
Description of Work: Refrigerator was leaking from the coils. It started leaking again after 3 weeks. They came back and fixed it again no charge. That was 4 weeks ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Nina B.
02/2013
5.0
appliance repair
  + -1 more
well
Description of Work: fixed the drier. Fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

joanne G.
02/2013
5.0
appliance repair
  + -1 more
see above
Description of Work: I called to see about getting gaskets replaced on my Sears double door refrigerator/freezer. The receptionist was nice enough to call to get me a cost of the gaskets------about 125.00 each! That's 250.00 plus a service charge. I appreciated the info. She wasn't mad when I said I'd probably get a new frig. Then she told me to hold a hot hairdryer to the gaskets with the door closed, and that might fix my problem. These are great people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen G.
08/2012
5.0
small appliance repair
  + -1 more
arl's re
Description of Work: He repaired the ice maker flapper panel door. It had broken off and would not let ice cubes drop down. I gave him the make and model number, and came prapred with the needed mechanism needed to be replaced. The gentleman was so nice and so courteous it was a pleasure to have him in our home. In addition, he saw the selection knob had broken off. He kindly put epoxy to tery and hold a "make shift" knob in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sarah R.
06/2012
5.0
appliance repair
  + -1 more
The repair works.
Description of Work: The technician replaced the ice maker hose on the back of the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Edward T.
04/2012
5.0
appliance repair
  + -1 more
Already described above.
Description of Work: Having used The Right Appliances a couple of years ago to get another large appliance (a Laundry Dryer) back to work, I contacted them again on April 4, 2012, for help in stopping a water dripping inside my standup refrigerator. After I described the problem to the man to whom I was tranferred politely by the person who answered the phone, and told him the make of the frig, he described what he thought was most likely the cause of the dripping water and explained in detail how to deal with it, which included using a hair dryer to defrost the freezer apparatus at the back of the freezer section at the top of the frig. A friend who lives here and who is more skillful than I at such work helped me do what he had recommended, and after we had plugged the frig in again and used it for a couple of days, we were pleased to note that there was no more dripping. I phoned the company and proposed sending them a modest check in payment for their service by phone, which after all had taken a bit of their serviceman's time as well as his expertise, but they did not accept the proposal. They said just think of us if you have another problem sometime. I certainly will, and I recommend them highly to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria W.
04/2012
5.0
appliance repair
  + -1 more
Wonderful!
Description of Work: We have an old refrigerator and the ice maker broke down on it. The Right Appliance servicemen came out, diagnosed the problem, had the part and installed it, all probably within an hour. Our ice maker is working fine now! I was very pleased with the service and will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dawn J.
01/2012
5.0
appliance repair, electrician
  + 0 more
see above
Description of Work: Refrigerator wasn't working - turned out to be the fuse box - I had checked all the breakers but the tested them and found one that was tripped but still in the on position - the fixed it and were done - very nice and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Richard C.
12/2011
5.0
appliance repair, small appliance repair
  + 0 more
sorry, no comment
Description of Work: Fixed refrigerator ice maker Has done other appliance repair for us and other family members. Prompt, reliable, and reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ELIZABETH R.
11/2011
5.0
appliance repair
  + -1 more
They were punctual and polite.
Description of Work: My washing machine was not turning on. Mark came and fixed the lid switch in 10 minutes flat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Vernon P.
07/2011
4.0
appliance repair
  + -1 more
Service went well overall.
Description of Work: Repaired dishwasher. Arrived on time and quickly. Performed repair quickly. Seemed to know the service needed within a few minutes.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Leslie W.
07/2011
5.0
appliance repair
  + -1 more
It went well. Will use again.
Description of Work: Repair to dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Debbie L.
06/2011
5.0
appliance repair
  + -1 more
See above.
Description of Work: Very reasonable service call and spent plenty of time checking out the refrigerator and explaining what needed to be done (it needed to be replaced). Their retail location was a bit far away so I decided to buy closer to home but I would definitely call again for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MURIEL D.
09/2005
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
THE SERVICE WAS EXCELLENT. THEY CAME OUT THE SAME DAY I CALLED. AND, THEY APOLOGIZED FOR THE COST OF THE PART. THEY EVEN ASKED THAT I GIVE THEM A CALL THE NEXT DAY TO LET THEM KNOW IF EVERYTHING WAS OK. I FELT LIKE THEY CARED ABOUT MUCH MORE THAN THE PAYMENT.
Description of Work: REPLACED THE THERMOSTAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140.67

JIM S.
06/2005
5.0
appliance repair
  + -1 more
REPAIRMAN WAS ON TIME, VERY PLEASANT AND FAIRLY REASONABLY PRICED.
Description of Work: REPLACED BLOWER MOTOR ON REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115.77

DIANE R.
06/2005
5.0
appliance repair
  + -1 more
SERVICE TECHNICIAN WAS PROMPT, EFFICIENT AND COMPLETED THE REPAIRS THE SAME DAY I CALLED FOR SERVICE.
Description of Work: REPAIRED ICE MAKER IN REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

HENRY H.
06/2005
5.0
appliance repair
  + -1 more
VERY GOOD. PROMPT ARRIVAL AT SCHEDULED TIME. FAST SERVICE AT A REASONABLE PRICE. PLEASED WITH SERVICE. WOULD RECOMMEND. WILL USE FOR FUTURE APPLIANCE REPAIRS.
Description of Work: REPAIR OF DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

AL S.
03/2005
5.0
appliance repair
  + -1 more
DIAGNOSED PROBLEM IN 10 MINUTES; TEMPERATURE CONTROL & WATER VALVE NOT WORKING; GAVE ME A WRITTEN ESTIMATE, ORDERED THE PARTS, CAME BACK PROMPTLY THE NEXT DAY & INSTALLED THEM; NEAT, TIDY & PROFESSIONAL. OWNER/OPERATOR BUSINESS, SO QUALITY MEANS EVERYTHING. LABOR WAS $69 (THAT INCLUDED 2 TRIPS), PARTS WERE $175
Description of Work: REFRIGERATOR, ICEMAKER, & WATER DISPENSER NOT WORKING; WATER LEAKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263.8

LOUIS L.
11/2004
5.0
appliance repair
  + -1 more
THE GENTLEMEN WERE TO THE POINT AND PROFESSIONAL, THOUGH ON THE SECOND VISIT MAYBE A TAD TOO CURIOUS ABOUT OUR FAMILY FOR MY WIFE, BUT THEY WERE IN AND OUT QUICKLY AND DID EVERYTHING SMOOTHLY AND WITH LITTLE DISRUPTION.
Description of Work: THEY DIAGNOSED A BUILT-IN DOUBLE OVEN AS HAVING A BURNED-OUT COIL ELEMENT. THEY ALSO LOOKED AT AND DIAGNOSED A DYING WASHING MACHINE AS HAVING TRANSMISSION AND MOTOR PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

VICKI M.
09/2004
5.0
appliance repair
  + -1 more
FIXED THE PROBLEM IN RECORD TIME AND CHARGED A VERY FAIR PRICE. CAME OUT THE SAME DAY I CALLED THEM.
Description of Work: REPLACED A SEAL THAT HAD BROKEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$78

05/2004
5.0
appliance repair
  + -1 more
THE GUY CAME ABOUT 45 MINUTES LATE BUT HE CALLED TO LET ME KNOW. HE WORKED QUICKLY AND WAS NICE AND SEEMED INTERESTED IN DOING QUALITY WORK.
Description of Work: THEY FIXED MY STOVE - THE GAS LINES WERE CLOGGED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

LATONIA D.
03/2004
5.0
appliance repair
  + -1 more
REASONABLE PRICES. FRIENDLY SERVICE TECH.
Description of Work: FIXED OUR WASHER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

327 S SHILOH RD, Garland, TX 75040


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation,
Locksmiths,
Appliance Refinishing,
Heating and Air Conditioning,
Electrical

FAQ

THE RIGHT APPLIANCES is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

THE RIGHT APPLIANCES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, THE RIGHT APPLIANCES does not offer free project estimates.
No, THE RIGHT APPLIANCES does not offer eco-friendly accreditations.
No, THE RIGHT APPLIANCES does not offer a senior discount.
No, THE RIGHT APPLIANCES does not offer emergency services.
No, THE RIGHT APPLIANCES does not offer warranties.
THE RIGHT APPLIANCES offers the following services: MAJOR APPLIANCE SALES & REPAIR INCLUDING NEW & USED REFRIGERATORS, WASHING MACHINES, DISHWASHERS, & DRYERS.

Contact information

327 S SHILOH RD, Garland, TX 75040


Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM