RPS Plumbing Inc

RPS was simply amazing. I had originally submitted a claim through American Home Shield and their contracted plumber would not even go into the crawl space to inspect the leak. Without even seeing the source of the leak, he reported to AHS that it was caused by foundation movement, which caused AHS to deny the claim. He then provided an estimate of $588.62 to repair the leak. I called RPS and spoke with the owner Scott Smith and described the situation. He sent over Joel, who immediately went under the house, found the leak, identified the cause as wear and tear from a galvanized strap and repaired the leak. The total bill was $175. He was in and out in 24 minutes. He was professional, polite, responsive, knowledgeable and diligent. I've dropped AHS. I can get better service at a lower cost from RPS. I will be using RPS exclusively for all my plumbing repairs.

This is the first time I've used RPS. They sent out two guys to take out two old toilets and install two new ones that I had previously purchased. The plumbers were very fast. They had the two old toilets out and new ones installed well within an hour. And also, replaced a faulty washer/gasket on our shower to fix the leaky faucet. Friendly guys as well. I called RPS after being disappointed with other plumbing services I've used in the past. So far, RPS is the only company that I will have out to the house for repeat business when needed in the future.

We had recently completed a remodel of this home only to learn of a leak that was causing problems with the newly installed hardwood floors. Unfortunately, our contractor used a different plumbing company that did not discover the leak through the pressure tests that they did upon completion of the plumbing work during the remodel. That company could not determine where the leak was coming from so I lost confidence in them and called RPS, a company i had used many times in the past. RPS was able to detect and locate a small leak in a line under the foundation. The provided a quote that included the information i needed to file on my homeowners insurance and let us know what needed to happen to get the repair done. The crew arrived on time and performed the repair (with only a minimal hole cut into the foundation), cleaned up after the job and billed me for no more than the estimate. i will continue to use RPS in the future.

Careful evaluation led to a plan of action. It will take a while to complete. I truly appreciate the consideration and cooperation.

RPS came out the day after I called and took care of the problem, quickly, courteously and for a reasonable price. I have also used RPS to repair 2 leaks under my pier and beam house, one was serious, camera and unclog our primary drain and replace a water heater. They have always been on time, respectful to my home and family and have done good work for a fair price. I particularly like not having to worry about who to call if I have a plumbing issue!

The old water heater just wasn't keeping up so it was time to upgrade to a tankless unit. I found RPS Plumbing through the tankless manufacturer's website. Scott S. called me very promptly and came out for an estimate. He walked me through the typical installation process and then made recommendations based on the specifics of my property. He also shared with me the types of different installations RPS had performed in my neighborhood. The price was very competitive with other estimates I received Ultimately, I chose RPS based on the meeting with Scott and RPS' installation history with tankless units in my neighborhood. RPS showed up at the time promised and the crew was very professional, courteous and respected the property while there. They worked quickly and diligently and finished earlier than promised. Upon completion Scott made sure to walk me through all elements of the installation and walked me though the basic operating procedures of the unit. Scott even sent a follow-up e-mail to make sure the unit and the work was meeting my expectations. Overall a great experience.

It went very well. He is friendly and available when we need him. I believe all they are trustworthy, which is nice as far as plumbers go.