Raymax Replacement Windows

This guy put new windows in for my mother and a about a year ago. One has cracked and is damaged. This guy told my mom in September/October 2020 that he would replace the window as he guaranteed that it will be no charge to her! I HAVE VIDEO FOOTAGE OF THIS CONVERSATION WHEN HE CAME TO HER HOME. I was there recording his every movement and word. We didn’t know what to expect. Hector Ortiz has not completed the window replacement as promised. This business is fraudulent and he doesn’t respond. Additionally he doesn’t have a voicemail setup to return phone calls! BUYER BEWARE! This isn’t the company to do business with in Dallas. We will be hiring an attorney, Kevin Kelly to settle these matters. My mother has paid her dues and this guy was PAID IN FULL!

no more calls or repair from this bootleg company call window world or a reptuable company.

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Hector came out a few weeks ago and gave me a quote on new windows for a rental property I have some tenants in, at a price of around 4500.00. At the time I thought I could find better prices for quality products so I saved his info and put it to the side and kept searching. I found several other installers that would put in windows at cheaper prices, but the products were not as good. If you want something super cheap and $ is the most important, you can just buy windows from Home Depot and have any carpenter install them for you. If you want to buy nice windows, and get a great deal on quality service, Hector's prices were great. They measure the window exactly to size and then have it ordered to size so there is no issues with fitting or altering of your exterior walls or the windows themselves. The windows are Krestmark 200 series (lifetime manufacturer's warranty) and are great quality as well. I called Hector back last Monday and decided that I would just do the North facing windows that are on the front of my house for now, and do the rest later due to budget. He was cool with this and chopped the price in half. He showed up at 9am on Saturday and was leaving to treat his guys to Texas de Brazil (great taste) by 1:45. They moved quickly and cleaned up after themselves without causing any damage to existing framing/walls. All I have to do now is a little touch up paint where some of it flaked off my window sills but everything looks great. Would recommend to a friend looking for great prices on an even better product.

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