Ram Jack Foundation Repair - North Texas

Be aware of the warranty fraud and bad advertising. The advertising says they stand behind the structure. We have a wall that is in the middle of the area they raised and they did not put piers in the wall. This was a miss on the engineers part that should have had piers. The new engineer that came out said he wasn't the initial engineer and wasn't responsible for the miss. The new engineer said that they only warranty the pier and not the structure of the area the pier is in. (miss advertising). We would have had no problem purchasing additional piers at the time they were installed. Now they want to sell additional piers to fix there miss which is wrong. Be very aware that once they sell you piers if you have any issues in the area they fix is to sell more piers instead of standing behind the structure they fixed.

They were very professional and on time. They were the best choice for the service.

Everything went well, they worked in a timely manner and with utmost courtesy from start to finish. Clayton was the representative that we worked with and he was very straight forward with his assessment. They were not the cheapest contractor nor the most expensive but the money was well worth the service.

Had a 3" Grade Difference between High and Low Corners. Installed 8 Piers on the NE Corner of House. Pricing was pretty high, but I believed in the product as it was sold to me. They've been in business for quite some time and will likely be for the foreseeable future. With a lifetime transferrable warranty I think I made a good choice.

It could not have been better. Ramjack installed 26 piers in two and one half days. The work was professional, yet friendly, from the sales person to the crew that installed the piers. I will confidently refer my friends and family to Ramjack.

Great. Timely, professional and comprehensive.

They were very thorough and answered all my questions.

We decided to postpone the repair for now

They didn't go into detail at all, just said what needed to be done. It was a good experience. He was very pleasant. He took his time, made measurements.

All work was done well, as predicted, and on time. I was pleased with the foreman's concern for aesthetic results. Clean up was satisfactory. More than 2 months later there is no sign of movement. It's guaranteed for life to not move anymore. I've already repaired the exterior brick work but am gradually fixing the floors and sheetrock/painting. Our fresh water main broke next to the slab when the house was raised. Not a major repair. Sewer system tested intact afterward. I was and am convinced that the Ram Jack method is the best for my house regardless of cost. Observing the expert installation of 100s of feet of steel piles to support my foundation was fascinating and reassuring that we have restored the equity value of our house.

They arrived on time and did the work within the time frame they told me it would take. They hand dug the holes. They put the dirt on tarps to avoid damage to my lawn. They even had to dig up a shrub in front of my home. Its been three weeks and the shrub is still alive. It did rain all night before the work and even some during the work. I chose not to reschedule and did have some marks in the lawn from the worker walking back and forth. But I was expecting that to happen.

her know that I wasn't sure how she could take my name off the appointment book when she hadn't even asked my name! She found it and said she would remove it. With as many foundation repair companies as there are, I was stunned! Maybe business is booming and this is acceptable. The referral to RamJack was from a neighbor, so we were happy to give them a shot, but after that call, NO WAY!

The overall dealings with them have been excellent so far. They came out but they have a really nice folder with their name and foundation solutions. They have been in business a long time. He did a very detailed drawing of the house with where the tiers would go. Theirs was a much more reasonable plan. Price is a little high. He had to cancel the first appointment. He said they had an emergency out of town with a company. He apologized over and over. He was articulate. Answered every since question without any hesitancy. He showed us a video online about the company and how they are installing piers in a persons home.

He was honest for me not for the company. He spent 15 minutes with me and check. He can actually give me 20% off. It was the one that I was going to go with. I would use this provider again in the future.

In 2004 we had 18 steel piers installed around the outside of our house, the shallowest was 12 feet but the deepest was 46 feet. At that time Ram Jack recommended that we have piers installed in the center of the house (slab) but we were still working (felt we could not interrupt our working life) and did not have enough money to do that much work. In the following 8 years the outside piers have done well but the center of the house has sagged. By 2012 I had retired and my wife's employer went out of business, so now we have the time and enough money we can afford to repair the center of the house. In November 2012 we interviewed six companies and decided on Ram Jack again, at a bottom line cost of $8790.00. In December 2012 Ram Jack took one day and put 8 holes in my slab. Bay two they pushed the steel in all 8 holes and connected all 8 hydraulic machines together, once connected they raised all 8 at the same time leveling the slab and closing the gaps between ceilings and walls. All 8 were 46 feet deep again. Then they closed up the 8 holes with the dirt that came out and closed them up with cement. I was amazed that all the companies described how the slab was built under the surface were different. But once the holes were in the slab I saw that Ram Jack was the only one that described it exactly as what I was looking at. We now have had six months for the house to settle and all the doors and windows with the exception of one settled back in to the original setting and are working correctly again. The one bedroom to the hall door that did not latch correctly after the leveling and settling needs a 1/16th of an inch adjustment then it will work. In summary even though I expect never to have to do this again o this house in the 20 to 40 years I have left, I would use them on any other house I may own in the future.

Bad! No work was done. As it turned out it was not needed! It was a water leak! They would have torn up wood floors and put in very expensive piers for nothing!

We very impressed with the level of service. Refer to the details above.

Excellent experience from start to finish. Salesman clearly explained the process involved and the reasons why the method to be used was appropriate. Work was done on time as promised, which was critical, as I had 2 other contractors lined up around this work (deck removal, patio installation, and flooring). Installation crew was professional, courteous, and did a great job of keeping the house and yard clean despite the messy work to be done. The foreman on the crew was very knowledgeable and explained each step in the process to me as they did the work. He made sure I was there to see the critical stages of the work. They left the house amazingly clean given the work that had to be done. Great communication from the office staff, including around scheduling, financing, and final inspections. Price was not the cheapest, but I was not looking for the cheapest on this work. I hope I never need them again, but would use them again and will recommend them.

I completely recommend them. They were always professional, and fast; even though there was a lot of work that was done inside the house, and I needed new pillars in everything may be for two rooms, and that's a lot of work. Even at night they would pull all the dirt out, so that I could still move around the house, and that was really cool.

They repaired the foundation of my house and they installed some steel pier beams. I would absolutely recommend them and they did a great job. The service went very smoothly. I took six estimates for this job and this guy was the most impressive and most prepared. The people came out and did the work and they showed up on time. They finished when they said they would get done and they didn't leave a mess. They did a really professional job. As a follow up when I made the payment they reduced the price. They said they didn't do a couple of things that they thought they would have to do. It was a good experience. I still can't determine the quality but then it looks good.

The employees were extremely nice, professional, and knowledgable. I would highly recommend them.

It was a good experience. It was a lot of work and they were here a long time. They were very professional, timely, explained everything and cleaned up after themselves very well.

This bulging first started happening 4 or 5 years ago. I called them 3 or 4 times for warranty service to check if I was still level. I asked about this area and I was told it was just the house aging. The last technician that came out took elevations, and said that this area was where he had the most concern as it means that this indicates a leak in the foundation.

I gather that they know they are going to be under bid and don't want to waste the time coming out. I appreciate their honesty, but was a bit put off by a company not willing to bid on the work.

These guys saved me about $15,000.00 from having to have the foundation piered. The product worked and they even stood behind it and made sure it worked the first time.