Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

JRJ Computer Solutions

Computer Repair, Website Design & Development, Computer Sales,

About us

We have been in the area for 4 years providing quality PC repair. We also provide financing options for purchases.

Business highlights

16 years of trusted experience

Services we offer

Computer parts and accessories, cabling, web designing, remove virus and spywares, wired and wireless networking, data recovery and migration, PC health, upgrades, e-mail set-up & laptop repair.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.55 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.5
punctuality
4.8
Showing 1-5 of 5 reviews

Mary O.
04/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: Because of difficulty understanding the person who answered the phone, I went by the shop on 3-25-14 and made arrangements for someone to come to my house on the following day. I waited all day and no one came. I finally figured out how to fix the problem myself and called the next day to cancel the appointment. I had to leave a message. When the call was returned about 6 hours later, they didn't seem to have any idea who I was or why I had called. Language (heavy accent) is a definite drawback. Very disappointing since they are close by and would have been convenient to use.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from JRJ Computer Solutions
We are sorry to hear that you had issues with the person on the phone we apologize for that. We are sorry for any inconvenience you had that day. There must have been a communication problem on our side for that appointment date sorry for confusion and making you wait. We would like to hear from you again. Please come back to our store and give us another try. If you have any question please call or email us 972-203-1400 JRJ4Computers@gmail.com

Margaret H.
02/2012
1.0
computer repair
  + -1 more
I emailed the company asking about their services and whether they had a particular part. They never responded. I tried to find the location, but couldn't find anything that matched that address.
Description of Work: I emailed the company asking about their services and whether they had a particular part. They never responded. I tried to find the location, but couldn't find anything that matched that address.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from JRJ Computer Solutions
In regards to the email you sent to us we haven't received any email from you. We are sorry that you couldn't get any help with the part information. Our address and phone number are posted on our web site http://www.jrjcomputersolutions.com/contactus.php If you have any question please call or email us 972-203-1400 JRJ4Computers@gmail.com

GEORGE J.
01/2012
5.0
computer repair
  + -1 more
He was able to use some spare parts from another computer to save me some money. He was very good and nice. I would use him in the future if I have to.
Description of Work: They replaced a part on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lynne D.
05/2011
5.0
computer repair
  + -1 more
Friendly service. Outside the store, I asked another customer if he had used JRJ before. He said he and several coworkers had used them and were happy with their service. He also commented that it had been his experience that they stand behind their work.
Description of Work: The screen on my daughter's laptop would randomly go dark. We took it to JRJ because it was a convenient location for us. They had an idea what was causing the problem, gave us an estimate, and a promise date. Sure enough, the estimate was right on and was done by the promise date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Cyrus N.
08/2010
5.0
computer repair
  + -1 more
I gave these guys my computer with a bit of reluctance because I didn't know them. Not only did they return my computer in good working order but they cleaned it up, backed up my files and provided additional "at home" support after wards as well. I highly recommend them and am even adding them to my home owners association list for referrals also. They worked honestly, effectively, and provided a great service at a low cost.
Description of Work: We got a computer virus and we needed it cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

    Contact information

    552 W Interstate 30 Ste 303, Garland, TX 75043

    jrjcomputersolutionstx.com

    Service hours

    Sunday:
    10:00 AM - 1:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Computer Sales,
    Internet Service

    FAQ

    JRJ Computer Solutions is currently rated 4.5 overall out of 5.

    Sunday: 10:00 AM - 1:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    JRJ Computer Solutions accepts the following forms of payment: Check,MasterCard,Visa
    Yes, JRJ Computer Solutions offers free project estimates.
    No, JRJ Computer Solutions does not offer eco-friendly accreditations.
    No, JRJ Computer Solutions does not offer a senior discount.
    No, JRJ Computer Solutions does not offer emergency services.
    No, JRJ Computer Solutions does not offer warranties.
    JRJ Computer Solutions offers the following services: Computer parts and accessories, cabling, web designing, remove virus and spywares, wired and wireless networking, data recovery and migration, PC health, upgrades, e-mail set-up & laptop repair.

    Contact information

    552 W Interstate 30 Ste 303, Garland, TX 75043

    jrjcomputersolutionstx.com

    Service hours

    Sunday:
    10:00 AM - 1:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM