iDeal Floors

I was extremely disappointed with iDeal Floors. They initially quoted me 4 days with a possibility of a 5th day and it ended up taking nearly 3 weeks to get completed. The communication was extremely poor to the extent that I had to get the Owner involved. Even after getting him involved, the communication was still sub-par. The only reason I am giving them a “D” is they did end up coming back out to finish the project. I am still not completely satisfied with the work that was done, but do not have any intention of having them come back out to mess more items. I’d highly recommend NOT using this organization.

Very bad experience with this company as a flooring installer. They will find and make up ridiculous accusations to not pay the full amount to their installers. They are charging a $250.00 fee for not having a broom to sweep and for supposedly arriving late from one work order. $800 of a scratch that they are accusing the installer did when it was completely out or away from the work area space and they change versions of the supposedly damage done which I have recorded on voice recorder first said it was cabinet a scratch and the a different version that it was by the trim on floor, and that we were the only crew working there but when arrived there was a crew working fixing the trim in areas of the apartment. Not wanting to pay for moving furniture from job site when was told and approved it would get paid $500 did end paying this amount but only when I posted a bad review on their business page and interrogated/attacked for leaving the review and was told if I would not take the review down they would not make it a priority to pay us what they needed to pay us which I also have recorded on voice recorder. Ideal floors also pays in partial pays some checks of $700 and other of $92 just to give the run around to pay their installers after the interrogation/attack for leaving review I was told to go back at a certain hour to pick up a paper stating why they supposedly took away $800 for the ACCUSATIONS of damage which is controversial sence they could not decide where the damage was made and also gave us a check of a little over $1,500.00 which we were having issues them paying us a whole week thank go they ended up paying us most of our work performed but they still have $800 of our work. Will be reporting to workers defence project and show our proof of how we were cheated out of our money and will be also contacting Better Business Burual!

It went alright. The grout is still discolored to our taste.