Freelite

replacement of two sky lites

Great, no problems to report.

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Great. Did an outstanding job

Great! Love it!

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Excellent.

Perfect job.

Everything went well

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We like the others had hail damage to two skylights. I went to their office which happens to be in my neighborhood. I met with Matt and explained what had happened. He sent two workers the following day to take measurements. Matt called me with the cost to replace them and we agreed to that. He said the replacements would be ready in about two weeks, and that they would call when ready for install. They were ready in the promised time and installation was done quickly by two knowledgeable and friendly men. I paid the lead installer when the work was completed. Complete satisfaction on my part.

We had a bad hailstorm one evening and two skylights were broken. We went online immediately and found Matt on Angie's list. A few months after the installation, there was a leak from the flashing connecting the skylight to the roof. It was very challenging working with them to come back out and fix the problem. They finally came back out and "fixed" the issue however the leak has progressed to where we have discovered extensive damage in the ceiling and attic and there is now mold. They refused to repair the secondary damage so I am hiring another company to repair the leak as well as the aftermath from their negligent work. Honestly, this work should be covered by them, yet I am paying the price. At first I was impressed with how quickly they repaired my skylights - be cautious about the quality of their work.

They weren’t the first choice. There was another company that was the first choice company. We had extensive hail damage in the Dallas area and so, they couldn’t do the repair on my house. I asked the owner who would he recommend and he recommended Freelite. So, I used them. The installation cost me $269. They were real quick to respond. Even though they were pretty busy, they did work me in because I had complete damage all the way through and everything could come in. So, they were quick to get a replacement put in for me. What I needed to get done was a repair and they were real quick in doing it. I am probably going to be doing some work on the house next year. I am looking into adding the skylights at the back of the house since the hallway is kind of dark. Whenever I am ready to do that, I am going to give Freelite a call. I will see what their estimate is and will see what they have. Their price was in line with most of the other quotes that I was given. They weren’t the cheapest, but they weren’t the most expensive one too. I would consider using them in the future.

Perfect. They came out promptly as soon as the roof was dry enough to work on and sealed the skylight. I have dealt with FreeLite over a 25 year period with excellent results. I asked about their one bad review on Angie's (2005) and I would have done the same thing as they did. I would not call it a vendetta. more like 'poetic justice'.

Matt came out the next day to do the measurements and was able to install the filter a few days later. It took him a total of 10 minutes to climb the roof, unscrew the existing dome, install this filter and return the screws. For this much money, I sincerely hope it works so I don't feel so dumb for spending it!

We came home from work to find the ceiling leaking around the skylight from a rainstorm. We called Freelite at 6:30 P.M. expecting to leave a message, but a nice and knowledgeable man answered the phone. He offered two options. One was a less expensive option to patch the immediate problem. We chose the second option which came with a 5 year guarantee. The work was scheduled for two days later. The technician arrived on time and took four hours to remove and install new flashing all around the skylight. Another rainstorm has come and gone and no leaks. We appreciate the quality work, the options for repair, and the quick response.

Called and left a message and the owner Steve called me within 2 hours on a weekend. His son works for him and doesn't usually work on Saturdays but he came out to my property on the same day and didn't charge a premium for the service. He was efficient on time and professional.

I called Freelite to clean the kitchen skylight. I received an appointment for two days after my call. Their representative was on time and professional. He had the skylight inside panel cleaned and the skylight adjusted within 30 minutes.

THIS COMPANY REFUSED TO PERFORM THE INSTALLATION OF A SKYLIGHT BECAUSE OF A VENDETTA AGAINST THE COMPANY I WORK FOR.