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Fred's Garage Doors

Garage Doors, Doors, Appliance Repair - Small,

About us

Family owned & operated. Same day service available. Award winning.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Residential & light commercial repairing, replacing & installing garage doors including section replacement, broken springs, key less entry, openers, rollers, cables & remotes.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 151-349 of 349 reviews

Jo C.
05/2012
5.0
garage doors
  + -1 more
I called Fred's, he came over the same day. Put on new rollers, lubricated the door and I am not sure what else the receipt only states Tune-up.
Description of Work: Tune up on garage door and explain to me why it was making a noise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LADA A.
05/2012
5.0
garage doors
  + -1 more
My garage door opener stopped working on Saturday. I went to Angie's List, found Fred's Garage Doors, and gave them a call. They said they could be there in an hour - on Saturday. Turns out the technician arrived in just 30 minutes! He immediately identified the problem and said he might even have the needed part on his truck. Sure enough he did. It took him about thirty minutes to replace the broken part, lubricate the drive bar, hinges and rollers, and I was back in business. These guys are great!
Description of Work: Repaired damaged garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Fredric H.
05/2012
5.0
garage doors
  + -1 more
I called Fred's Garage Door on 4/12/12. My garage had come off track and bent itself. He was able to come by and look at the damage that afternoon around 5pm. He explained everything to me about what was damaged. He then gave me several options to consider. I was able to make the decision on the spot. I arranged for him to install a new door on 4/23/12. His technician arrived on time and quickly removed the old door and installed the new door. I felt all was done very professionally and I felt I got my money's worth. I would definitely call on him again.
Description of Work: Replaced a 13 year old builders grade garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Prem N.
04/2012
5.0
garage doors
  + -1 more
Excellent. Came on time , completed repair quickly.
Description of Work: Replace Garage door springs & service system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Alexander P.
04/2012
5.0
garage doors
  + -1 more
I've had my new opener for about a month now and just love how quiet it operates, but the best feature is that it will close automactically after 5 minutes if I forget. How many times when going to work I have questioned myself if I closed the garage door or not. Now I have a backup. Nathan installed the new opener quickly and was prompt, so I ddn't have to wait around for him to show up.
Description of Work: Installed a new Garage Door opener with back up battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jackie M.
04/2012
5.0
garage doors
  + -1 more
Nate was fantastic! He was very knowledgeable and honest. Didn't try to sell me anything I didn't need. Was Straight forward with me. He reninforced the top section, was able to repair the opener, ajdusted the opener and door, and even told me what lubricant I should get for maintaining rollers and hinges.. He checked my springs and informed me I had security cables on them and that was good. No need to install anything new at this time as eveything is working and looks ok. Even though I know it has quite a few yrs on it. I hope I can get many more years. Over the years I have had several different garage door repairmen do routine maintenance and I have never been more impressed than I was with Nate. The fee for the service was very reasonable. I had read the reviews before I decided to call Fred's. One of the reviews said " Don't call anyone else" I agree. I think these people know what they are doing and they have great customer service.
Description of Work: I had a small crack in the top section of my garage door which was causing the door to sag, and the mechanism in my opener that tells the door to stop when I rasie it was broke. I hadn't had anyone look at or do service maintenance on my garage door and opener for a few years other than my own lubrication of rollers, hinges etc. Was afraid the crack was going to start causing problems and wanted to see if I could get the mechinism that tells the door to stop repaired. Also just wanted to have someone look at condition of doors and openers. I didn't know if I was going to need to start replacing everything or if I just needed repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134.5

Pete H.
03/2012
3.0
garage doors
  + -1 more
Fred's replaced both springs and reattached the arm portion of the garage door motor back onto the door. Nine months later, the arm is starting to pull away from the garage door again. I called Fred's to come out to fix the work they had done and the response I got is that they only warranty the springs for one year bit they only warranty their work for 90 days. I just want to warn others to stay away from these people. The obviously do shoddy work and then refuse to stand behind it. I will never use them again and will make sure anyone who asks is aware of this.
Description of Work: In July of 2011 I called Fred's Garage Doors due to a spring busting causing the arm of the garage door opener motor to tear from the garage door itself. Fred's was out there promptly as scheduled and performed the work. The amount quoted was higher than others, but they were the only ones who could come out when I needed them.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$220

Response from Fred's Garage Doors
Customer called our company 9 months ago having broken springs. My technician only replaced the springs. The customer calls me saying that the arm to garage door is now pulling away from the door. This is a completely different problem that he was having in the first place and is well outside of our 90 day warranty window for labor. Fred's Garage Door does cover all warranty work and tries to help the customer out in any way possible.

Sharon N.
03/2012
5.0
garage doors
  + -1 more
AWESOME! The tech came out about an hour after I called. I had a job that was more involved than he originally thought, but he fixed my garage door and did not charge more than his original estimate. I thought this was a great price and am very happy with the result.
Description of Work: My garage door wouldn't close unless I held the button down. (Wouldn't close using remote.) It was off-track, missing a roller, the beams were out of alignment, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tina P.
03/2012
1.0
garage doors
  + -1 more
His worker was great and pleasant but Fred was extremely rude ! You lost my business Fred !
Description of Work: Fred called me several times to discuss payment and while most people leave a message and give the customer an oppty to return their call, h continued to call over and over again. Once I returned his call (within 5 hrs) he was VERY VERY RUDE. I was thinking of replacing my garage doors and giving Fred my business, unfortunately Fred lacks customer service. Fred, you lost my business !

Rating CategoryRating out of 5
professionalism
1.0

$180

Response from Fred's Garage Doors
My company replaced the spring at this home for owner. We charged them $180. We received a check for that amount. 7 days later my bank returns the check as "account closed". I then spent 2 days trying to reach this customer. I could have taken the check right then to the courts. But, I wanted to give her the time to make it right. I don't feel I was rude to this customer. I know good customer service is key to my business. Past reports show I always do just that. I feel the bad report is just due to the returned check.

lee T.
03/2012
5.0
garage doors
  + -1 more
fred was on time in fact 10 minutes early.completed repairs with in an hour and was great at explaining process.i highly recommend his service
Description of Work: door was inp fred repaired and adjusted the complete door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Mike W.
03/2012
5.0
garage doors
  + -1 more
Called Fred's this morning and there arrived by 1:30pm same day. The repairmen was very professional. He inspected teh door and adjusted it back into working condition.
Description of Work: Repair Garage door that was no functioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.5

Jeff R.
03/2012
5.0
garage doors
  + -1 more
Fred answered the phone the first time I called, was very helpful and frank on the phone. Scheduled the appointment for the very next day. The technician showed up on time and performed the job quickly and efficiently. He was very courteous and knowledgable. I also had him check a door that my wife had damaged and he indicated it didn't need repair at this time. He could have attempted to sell me a whole new door, but he didn't. So, when that door does need repair/replacement, I will definitely call Fred. I would recommend Fred's Garage Door to anyone. I had a great experience.
Description of Work: Installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Marti L.
03/2012
5.0
garage doors
  + -1 more
I contacted Fred's on March 9, 2012, and immediately arranged for the work to be done on March 13, 2012, between 8:30 and 9:30 AM. Nate arrived shortly before 8:30 and completed the installation in about 1 hour. He thoroughly explained how the new opener, remotes, and keypad worked. He showed me how to use the free remote monitor that will show if the door is open or closed from within the house. He attempted to sync my car with the new remote, but it wasn't compatible with my 2010 car. Nate gave me the contact information for HomeLink so that I could get a free adapter that would enable me to sync my car to the opener. Nate was very pleasant, professional, and courteous. He took the time to explain everything to me. I was very pleased with the service and my new, very quiet garage door opener. I would definitely use Fred's Garage Door & Opener, Inc. for all my future needs.
Description of Work: My old garage door opener was replaced and a general tune-up of the garage door conducted. A new keypad was installed along with the new open/close pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Mary L.
03/2012
5.0
garage doors
  + -1 more
Was a great experience overall. A few months after installation we called them back out as the door was making a strange noise when opened. Fred checked everything out, determined there wasn't anything "broken". He oiled all the joints and the spring and it stopped making noises.
Description of Work: We received an estimate both for repairing the garage door and replacing it. Due to the age of the door Fred recommended replacing it. He stated it could be fixed but other parts were likely to continue breaking. We'd been nursing the door along for a while so I had expected that to be the recommendation. We decided to have it replaced. They were punctual and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Carol U.
02/2012
5.0
garage doors
  + -1 more
It was 6AM. I was leaving to get to work early, and my garage door broke. I called their office, and left me a message. Fred called me back in less than a half hour, and came to my place before 8:30. He took some measurements and did a quote. I wrote a check and was on the way to work by 8:45. It was a long day, but when I got home, the new garage door was installed. And best of all, my garage was clean. (I don't know why, but I expected it would be a wreck!)
Description of Work: Replaced a garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Dawn C.
02/2012
5.0
garage doors
  + -1 more
He was great. He was prompt and on time. His prices were very reasonable. He was cheap compared to the other garage door businesses. He was down to earth. He would tell you that you don't need all of this fancy stuff.
Description of Work: He fixed the garage door for us. He also replaced the key pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Tamara S.
02/2012
5.0
garage doors
  + -1 more
While closing, the top panel of my second garage door folded in half late Friday night. The first garage door has had a broken spring for some time. So now, I have one garage door that can only be opened manually, and one that I'm afraid to touch. I called Fred's (214-460-5744) around 11:45 am on Saturday. Within an hour, Roberto (one of their technicians) came by to give me an estimate. The price semed fair, so we went with Fred's. At 9:00 am Monday, as promised, Roberto stopped by. Within a couple of hours, both garage doors were working great. All four springs were replaced, both doors were reinforced with a stronger metal beam across the top panel, the doors were aligned, and everything was lubed and ready to go. Because the price was lower than expected, I also purchased two new garage door openers. With the added expense of the garage door openers, the total was still a very reasonable $390. I was extremely pleased with the service, and if needed, will definitely use Fred's again.
Description of Work: Replace springs on two garage doors, install metal support across the top of each garage door, two new garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Georges J.
12/2011
5.0
garage doors
  + -1 more
I called around 8:30 AM, and was told someone would be out by 10:00. I had to be at work and we arranged for 2:00 PM. Fred's son came to do the work. It took about 45 minutes. I was concerned because there was a lot of stuff up against the door. He just lifted the door and we got everything out of the way into the driveway. He was done in another 30 minutes. I mentioned I had found them through Angie's List and received a discount without asking for it. The door works better now than it ever has in the past 11 years we have lived in the house. I asked about replacing the door. His price was the cheapest I have ever been quoted. When we do decide to replace the door, I will be calling Freds.
Description of Work: Replaced two coil springs on an old heavy wooden garage door. Inspected and fixed several loose hinges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Cheryl J.
12/2011
5.0
garage doors
  + -1 more
Family member backed into door rendering it unable to operate. Door was 21 years old and wasn't lowering properly after repeated adjustments so I just had Fred replace everything. I had another bid a few months earlier, but they didn't return my call until the following weekend. Fred returned my call same day and replace the door the next day.
Description of Work: Fred replaced garage door, rails, motor, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,045

antonio R.
12/2011
5.0
garage doors
  + -1 more
Mr. Fred was here within an hour and a half and it took him about 20 minutes to repair my door. Would certainly recommend and use again.
Description of Work: I called Fred's Garage Doors in the morning to repair the coils in my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

JOHANNA K.
12/2011
5.0
garage doors
  + -1 more
Responded within 15min of calling, and showed up at the house 15min later. Prompt, organized, well informed, had all the tools and material he needed with him in his truck. Was finished and problem fixed within 30min. This gentleman was polite and conscientious and we will definitely call on him again if we run into similar problems in the future. Highly recommended!
Description of Work: Replaced worn out gear on garage door motor, lubricated tracks, did over-all check up on the garage door mechanism, and gave us a new door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

William W.
12/2011
5.0
garage doors
  + -1 more
Fred's is one of the best service providers I have ever used. Very prompt service and very reasonable price. Their communication was great and they did exactly what they said they would do. Awesome experience.
Description of Work: Fred's repaired a broken spring on my garage door. While they were there they tightened everything up and lubricated all mooving parts. Great work. Bill Webb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KATHERINE M.
12/2011
5.0
garage doors
  + -1 more
The speediness of getting the repair was great. My husband was shocked it happened so fast.
Description of Work: Replaced garage door springs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Shirley W.
11/2011
5.0
garage doors
  + -1 more
Fred said he'd be there between 10-12 that day and someone was knocking on my door by 10:30. He suggested buying 2 coils. Coils last 10 years and it had been 10 years. He didn't try to sell me additional services I didn't need. He honored my Angie's coupon. I had my car back in the garage by noon. I would definitely recommend Fred's to my friends.
Description of Work: Called Fred before nine,. I already knew I had 1 broken coil and for the price it was better to replace both coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Monte M.
11/2011
5.0
garage doors
  + -1 more
I feared that I would have to buy two new garage doors, the damaged one and it's twin (undamaged) one. This was because the doors were no longer made and I wanted them to match, so replacing one meant replacing the other. The repairman arrived about 2 hours EARLY. In this case, it worked out great. But, I hadn't been called and was planning to be out walking the dog at the time the repairman arrived. So, the circumstances could have been bad for all concerned. The repairman was very courteous. He explained what he thought would work, and quoted me a price of $130. He did his best to straignten out the lower panel (and really did quite well). He put a brace across the entire lower panel. He fixed the flashing on the bottom of the door. He was very professional and the door looks virtually as good as it did prior to the accident. All was done for the quoted price. The door works great. Overall, I'm extremely happy with his work.
Description of Work: My wife had backed into a partially open garage door. So, the brace on the bottom of the door was bent as was a small portion of the lowest panel on the door. There was a gap on the bottom of the door when it was closed and there was "binding" as the door opened and closed. The task was to fix these problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Contact information

4503 Forest Bend Ct, Garland, TX 75040

www.fredsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Appliance Repair - Small,
Fencing Driveway Gates,
Wrought Iron,
Garbage Collection

FAQ

Fred's Garage Doors is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Fred's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Fred's Garage Doors offers free project estimates.
No, Fred's Garage Doors does not offer eco-friendly accreditations.
No, Fred's Garage Doors does not offer a senior discount.
Yes, Fred's Garage Doors offers emergency services.
Yes, Fred's Garage Doors offers warranties.
Fred's Garage Doors offers the following services: Residential & light commercial repairing, replacing & installing garage doors including section replacement, broken springs, key less entry, openers, rollers, cables & remotes.

Contact information

4503 Forest Bend Ct, Garland, TX 75040

www.fredsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM