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Carpet Outlets of Texas Inc

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Carpet Outlets of Texas is your one-stop for all your flooring needs. We carry the highest quality carpeting, hardwood flooring, laminate flooring, sheet vinyl and ceramic tile around Dallas. We take pride in our knowledge of all the products we carry, assuring our valued customers, a perfect match for their individual needs. Award winning Retail floorcovering. Additional phone numbers - (866) 227-7381. Additional contact name - Tina Gelino. Red Oak Showroom Location: 274 East Ovilla Road, Red Oak, TX 75154. Phone number: (972) 617-7847. Hours: Mon-Fri 10:00 AM-5:00 PM; Sat 9:00 AM-3:00 PM. Garland Showroom Location: 3178 Lavon Drive Ste. 101, Garland, TX 75040. Phone Numbers and Hours listed below are for the Mesquite location.

Business highlights

53 years of trusted experience

Services we offer

Flooring sales, repair & installation - carpet, hardwood, laminate, ceramic & porcelain tile, natural stone, vinyl, area rugs, marble, granite, laminate

Amenities

Free Estimates
Yes
Senior Discount

2%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9393 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 393 reviews

william D.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
We paid them when work was complete, they were happy and we are enjoying our new floors.
Description of Work: They came out to our house measured all rooms and we agreed on price.they set a date for the install, they showed up on that date did the job in about three days ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Judy H.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Fantastic and quick service; great prices; down to earth people. We found them on Angie's list and could not be more pleased. Already contracted some flooring with them and our daughter in Fort Worth plans to use them in the future.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Margie L.
01/2014
4.0
carpet installation
  + -1 more
I did not do them online because I had some issues with the carpet, so I was holding it up until they could fix the problem. Finally they were able to resolve that for me. The installation was good. The crew was fast. They cleaned up well afterwards. It was just fixing the carpet in the room and it was just horribly obvious, I bet you could tell there was a seam. So, it took weeks me calling and calling the Bruce guy and he told me he was going to have somebody come out, but they did not. I called again and nothing, finally a guy came out and fixed it. You can still see it, but not like it was.
Description of Work: Carpet Outlets of Texas, Inc., installed carpets for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,500

Ronald T.
01/2014
5.0
flooring contractor, hardwood floor
  + 0 more
During the bidding process, Carpet Outlets of Texas was very professional, informative, and easy to work with. It was clear they knew their business and products. We looked at three companies before we picked Carpet Outlets. We liked all three and it was a tough choice. The work took about three days. The two guys who did the work arrived on time each day, did a very professional job, cleaned up after themselves at the end of each day, answered all the questions we had during the process, and the finished job was even better than we expected. We were very pleased with the entire process, the finished product and with Carpet Outlets.
Description of Work: Removed 170 sq ft of existing hardwood flooring and installed 604 sq ft of hardwood flooring plus door trim and shoe mold. This was engineered hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Cheryl H.
01/2014
4.0
carpet installation
  + -1 more
They installed carpet in our new house. They were on time for the most part and they installed pretty quickly. | |We had trouble with the edges coming up between the tile and carpet. I had to call twice to get someone to call me back. The installers call the day that they wanted to come fix the carpet and gave me 40 min. warning. They said they got lost and could not come by that day. Then they just showed up and tried to blame the dogs for the issue (which they rarely spend time in that room). The issue was not only in that room as well. They fixed the issues but when I pointed out all the seams in the carpet that can be seen all over the house they said their was nothing they could do to fix that. We used Peeks before and I wished we would have used them again.
Description of Work: I used Carpet Outlets of Texas Inc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$7,000

REBA P.
12/2013
5.0
carpet installation
  + -1 more
New carpet in living room,den,4 bedrooms. We are very happy and Mark was very helpful in helping us choose a good carpet.
Description of Work: New carpet in living room,den,4 bedrooms. We are very happy and Mark was very helpful in helping us choose a good carpet.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,200

jeff C.
12/2013
4.0
carpet installation
  + -1 more
they were 3rd in price of the 3 estimates received...would not match..
Description of Work: estimate for carpet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,775

kathy D.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
From the moment we entered the showroom until the finished job we knew we had chosen the right place to purchase our flooring. Tina, the saleslady was fantastic. She explained our choices of carpeting, advantages and disadvantages of brands as well as quality. Once we determined our price range the choice was easy with all the knowledge we now had thanks to Tina. She also helped us with the choice of laminate or wood flooring. They let us take home samples to make sure our choices suited us in our home. The following work day Marty came out to measure for the carpeting and flooring with great news of our miscalculations. We had measured incorrectly for the carpeting and we joyfully ended up spending less than we had originally thought. It took about a week for the carpeting to come in at which time the installers came and removed the old carpet and installed the new. They were on time, professional, communicated with us before working and cleaned up after themselves. They told us how to take care of the carpet, returned furniture to its proper place and never took a break. They were great. We had the same excellent experience with the laminate floor installers. They told us everything that needed to be done and did a beautiful job. We are more than pleased with the results and would recommend Carpet Outlets of Texas to anyone! We were very happy with the price also!
Description of Work: Installed new carpeting in 4 bedroom ,bonus room and stairs Installed laminate flooring in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,111

Mike C.
11/2013
5.0
carpet installation, flooring contractor
  + 0 more
From the first to the last, this was a pleasurable and professional experience. The showroom is functional--not beautiful--but they've got all the kinds of carpet we would ever want to consider. Everybody with whom we interacted couldn't have been more helpful or knowledgeable. We chose a very good carpet and got a very fair deal, with a better pad thrown in because we mentioned Angie's List. Carpet installers arrived exactly when we were told they would, and, when they were done, we had to look hard to find the seams! They moved a lot of furniture without damaging any of it. In short, we'd happily go back to Carpet Outlets of Texas. They are as good as their word.
Description of Work: Re-carpeted bedrooms, study, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Colleen W.
11/2013
5.0
carpet installation, ceramic tile, clock repair, countertops, flooring contractor, hardwood floor, marble & granite
  + 5 more
New carpet for the entire house. |Excellent sales representatives. They gave us a fair price for the product without fooling around with the bargaining foolishness. Other places played games with how much the product would be and what they would discount and played games calling supervisors. We received a high quality carpet, padding, and installation job. The installers were all prompt and courteous and were more than willing to accommodate our wishes and priorities. They moved furniture with no problems with damage and put things back where they went. We would highly recommend this company.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Robin J.
11/2013
5.0
carpet installation, flooring contractor
  + 0 more
Came out and measured for carpeted areas. Removed old carpet, tacked down loose boards, installed pad and carpet. Excellent!
Description of Work: I used Carpet Outlets of Texas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

THOMAS R.
11/2013
5.0
carpet installation, hardwood floor
  + 0 more
We were especially pleased with the two crews who came to our home to install the wood flooring and the carpet floor. Juan Morales was the crew leader of the wood floor and Jose was the leader of the carpet crew. You won't find anyone more polite and considerate of your home and your furnishings than these guys. When we first got into this project we were looking for a good price for excellent flooring. After we realized that we were going to have strange people in our home handling our possessions we began looking at the quality of the people in the business and price became a secondary issue. I don't know if we got the rock bottom lowest price but I know we got a very good price and most important we were served by some outstanding people.
Description of Work: Oscar is the manager and he walked us through some hard wood flooring selections and carpet selections. He gave us good advice regarding padding and carpet. He also set us up for the installation of the flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Judy M.
11/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
We met with Marty in the store, and he gave us some good information about what was available, and sent us home with samples. He came to measure our rooms and gave us what we felt was a reasonable estimate for the work we wanted. This company takes pride in their Angie's List standing and strives to provide Angie's customers with good service. We did use our coupon on Angie's List for a free carpet pad upgrade. The crew who installed the wood floor did an excellent job. We have two stairs leading down into our den, and they spent some time creating a very attractive pattern for them. They attached felt pads to the legs of my furniture which would be located on the wood floor. They did a beautiful job in installing the wood floors. The crew who laid the carpet also did a nice job with the installation. I would have appreciated a better cleanup outside after the carpet installation, but we were very satisfied with our carpet installation. We feel that we are able to give this company a good recommendation, and we would certainly consider using them in the future for flooring needs.
Description of Work: Replaced carpet with manufactured wood floors in living/dining room, den, entry hall, bedroom hall, and study. Replaced carpet in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Michael C.
11/2013
5.0
carpet installation, clock repair
  + 0 more
We had a special situation because of other construction & painting people having to get in the house before our move-in .... The owner, Bruce Moreland, directed his folks to demo a floor & install the carpet in a short window of time .... we were very pleased with the r esponsiveness in our situation.
Description of Work: Installed carpet into a new house (Media room and two bedrooms) ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Courtney E.
11/2013
5.0
carpet installation, ceramic tile, clock repair, countertops, flooring contractor, hardwood floor, marble & granite
  + 5 more
Replaced carpet in two areas. There was confusion with the billing, however the owner was very kind and resolved the problem quickly.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ronald W.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Installed new Hardwood Flooring in 2 bedrooms and 3 closets, and tore out flood damaged Hardwood flooring in Den and Dining rooms. |They were prompt, professional and we could not be more pleased with their service and quality of work and product. Their prices were the best in town.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Yolanda W.
11/2013
4.0
carpet installation
  + -1 more
The initial contact was good. When I spoke with the sales guy I was a little put off by his comment about the price and I wouldn't get it done for any less. I was suprised because I never mentioned having a problem with the price, I just wanted to make sure the grade of carpet was what I requested. Carpet Outlet outsources the installation and I was very pleased with the installers. They were quick, pleasant and cleaned up after they completed the work.
Description of Work: Replace carpet and padding in bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$375

Stephanie M.
10/2013
5.0
ceramic tile, countertops, marble & granite
  + 1 more
I can't say enough about how wonderful these people are. From the initial estimate, to the service at their location. Tina was so helpful and patient in dealing with our indecisiveness! The crews were professional, friendly, on time, and cleaned up after themselves. Our new kitchen is beautiful! It couldn't have gone better. We will be installing hardwood floors soon, and will definitely be using them again.
Description of Work: Replaced laminate countertops with granite and replaced tile backsplash with glass tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Greg D.
10/2013
5.0
carpet installation, hardwood floor
  + 0 more
I would definitely recommend Carpet Outlets of Texas. Everyone we worked with was courteous, professional, and very helpful. The price and service we received can't be beat. They've secured themselves as my sole provider for all carpet and flooring needs for my personal and rental properties.
Description of Work: Installed wood floor in den area of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gary K.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Installer arrived on time. They protected carpet and walk areas. All furniture was moved and replaced to our satisfaction. Cleanup was very professional. Very pleased with the entire process. We would use Carpet Outlets again.
Description of Work: Installed hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Marjorie B.
10/2013
5.0
carpet installation, flooring contractor
  + 0 more
Great, the estimate first given had a math error, but I was immediately contacted and the figures were explained and I was given opportunity to cancel if the corrected amount was not acceptable. The process was handled very professionally. The carpet was ordered and arrived as promised and the installment process went very smoothly. The installers were quick, quiet, and obviously experienced.
Description of Work: Measured, gave estimate, removed old carpeting, installed new pad and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Allison H.
10/2013
5.0
carpet installation, hardwood floor
  + 0 more
They were awesome. We have no complaints.
Description of Work: Three rooms with handscraped engineered hardwood and five rooms with carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Edwin G.
10/2013
5.0
carpet installation, ceramic tile, flooring contractor, hardwood floor
  + 2 more
Excellent company to deal with. The company salesperson "Marty" was very helpful.
Description of Work: I purchased carpet, tile and wood floors including installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Cloydene R.
09/2013
5.0
carpet installation, flooring contractor
  + 0 more
They did great work. There were two installers that worked all day, and cleaned up well after themselves. They were very professional. They hauled away the old carpet and pads for me. They were prompt for the appointment and I encountered no problems. I had failed to tell them about a closet downstairs that needed carpet. They were able to knock that out right away without any problems also.
Description of Work: They installed carpet in all the rooms upstairs, hallways, closets and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mario R.
09/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I had great interaction with Marty, the salesman in the store. He allowed me take some of the materials to my home to allow me to make a decision easier. Everything went smoothly. I had outstanding experience with them. The project was finished about 2-3 days since the hardwood needed to be secured before starting the carpet. They have numerous and excellent products.
Description of Work: They installed 800 square feet of hardwood floors and another 800 square feet of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

3178 Lavon Dr Suite 101, Garland, TX 75040

http://www.carpetoutlets.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Clock Repair

FAQ

Carpet Outlets of Texas Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Carpet Outlets of Texas Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Carpet Outlets of Texas Inc offers free project estimates.
No, Carpet Outlets of Texas Inc does not offer eco-friendly accreditations.
No, Carpet Outlets of Texas Inc does not offer a senior discount.
No, Carpet Outlets of Texas Inc does not offer emergency services.
No, Carpet Outlets of Texas Inc does not offer warranties.
Carpet Outlets of Texas Inc offers the following services: Flooring sales, repair & installation - carpet, hardwood, laminate, ceramic & porcelain tile, natural stone, vinyl, area rugs, marble, granite, laminate

Contact information

3178 Lavon Dr Suite 101, Garland, TX 75040

http://www.carpetoutlets.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM