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Carl's Pane In The Glass

Windows, Glass and Mirrors

About us

Owner operator.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Glass & Mirrors. Windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Deborah W.
03/2017
5.0
replacement windows
  + -1 more
The customer service from both Carl and Dallas was excellent. Dallas was efficient and did a great job installing the windows.
Description of Work: Window replacement for windows with broken seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica M.
02/2017
5.0
glass repair, replacement windows
  + 0 more
I did not compare the price with others, as the other two companies did not call me back. Dallas came and measured the glass, and about a week later he and Carl came to install it. The entire process was less than an hour and the window still looks great after several weeks. I will hire them again when I'm ready to replace more windows!
Description of Work: I had a cracked bedroom window and simply needed the glass replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$155

Barbara M.
08/2016
1.0
replacement windows
  + -1 more
Didn't use
Description of Work: Didn't use
Rating CategoryRating out of 5

Rick H.
09/2014
5.0
replacement windows
  + -1 more
Price is the best. Experienced and they did a good job. It just takes a while for them to get around to it. It is because of all the jobs that he had. The guy does a good quality work. He was on time.
Description of Work: They replaced two windows in two separate houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Robert S.
07/2014
5.0
replacement windows, glass repair
  + 0 more
unknown
Description of Work: Carl himself installed a bathroom double pane pebbled glass window in my guess bathroom. The window was a small sliding glass window metal framed window that was around 32 years old. It was difficult to open and was out-of-square. He was confident in his work, and rightfully so. It was well done and significantly improved the looks of what had become a real eye-sore. He was very easy to work with and I plan to use him again on some other window pane replacement projects in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

Mark S.
04/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donna H.
02/2014
5.0
replacement windows
  + -1 more
Carl’s Pane in the Glass’ portion of the remodel took the least time. Once the tiling was finished on the master bath shower, Carl came and measured for the frameless glass door. Carl installed the door shortly after receiving it, and time from order to delivery was pretty short. The door was pre-fit to the opening to mark the locations of the hinge brackets. Installation consisted of drilling holes in the tiles for the hinge brackets, attaching the hinge brackets to the door, and attaching the brackets to the wall. There was very little cleanup required, but Carl did a thorough job of cleaning the door and reminded me to squeegee it after every use to prevent mineral buildup. When work first started on the bathrooms, Carl answered a lot of questions for me with regard to coatings that could be applied to the door to help prevent mineral buildup, how long they last, and cost. One coating had to be applied by the manufacturer; the others could be applied by me after installation. The manufacturer’s coating was kind of pricey and only last ten years. He really aided my decision on coatings. Absolutely love that frameless glass door!
Description of Work: The remodel of my two and a half bathrooms took place in the latter half of 2013. The remodel involved custom cabinets, granite countertops with porcelain sinks, granite backsplashes and window ledges, tile shower and tub enclosures, installation of new tubs and sink faucets, a frameless shower door, and some reworking of existing plumbing. Four companies were involved in my bathroom remodel: Hamilton Interior Finishes, Walden Cabinets, Carl’s Pane in the Glass, and StoneTex. Craig Hamilton of Hamilton Interior Finishes was general contractor for the job. The total cost of the remodel was $20,000, including cabinets, tile, and new fixtures; the cost of the frameless glass door was $900. I am reviewing the other three companies under their own names, but I was extremely pleased with all involved. Carl's installed the frameless glass shower door for the bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Donna H.
02/2014
5.0
replacement windows
  + -1 more
Carl took the measurements for the window and ordered it, and a couple of weeks later came to install it. Carl worked from a ladder approximately 15 feet up to remove the old window and install the new; that was pretty impressive. He attached the window frame to the wood frame of the house with screws then inserted the windows. Finally he caulked around the window frame on both the inside and the outside, cleaned the window panes, and cleaned up the site. The window opening inside the house isn't rectangular (wider at top than at bottom), which makes the window look crooked. Carl has made a couple of suggestions related to how to correct or to compensate for that, but I haven't decided what to do yet. His suggestions were very welcome. I have several other window projects I want to do, and Carl has answered numerous questions with regard to them. Carl had done two other window projects for me previously, and I really like his work. He also has a good sense of humor, which I appreciate. It's good to work with someone who does quality work.
Description of Work: While remodeling my bathrooms, I decided to replace the window in the upstairs bathroom with one of the Don Young double hung low-e vinyl windows, with rain glass for the interior glass. I wanted a double hung window so I could clean the outside of the windows without having to climb a ladder as both the upper and lower panes are removable. Cost of the window replacement was $383.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$383

Jenny W.
11/2013
5.0
replacement windows
  + -1 more
Everything went great. I got a free quote. Carl ordered the window and it was installed a week later. The installation took less than 10 minutes. Window is an exact match for what we had before. Great service at a competitive price!
Description of Work: Replace a 28" x 28" double pane window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Carl's Pane In The Glass
great customer & easy to work with.gave me plenty of options for install. hope to see again.

James O.
12/2012
5.0
replacement windows
  + -1 more
Promptly came out on scheduled times (during estimate and actual work). Very quick turnaround. Carl is a very down to earth and funny guy. Highly recommend.
Description of Work: Had Carl replace about 7 double-paned insulated glass on my rental unit. His labor was very reasonable (since the invoice is broken down to materials and labor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donna H.
12/2012
5.0
replacement windows
  + -1 more
Carl and his crew did an excellent job of caulking around the inside and outside of the windows; I had very little touch up painting to do inside. Tarps were put down to protect my wood floors. Breakable items were moved from the vicinity of the windows. Carl's crew did an excellent job of cleaning up, including cleaning the windows. Six of the windows are at the roofline of a vaulted ceiling that had to be accessed via a 20 ft. ladder on the inside. They took care of moving all furniture and were extremely careful in the placement of the ladder. Carl has a good sense of humor, which I appreciated. I have more windows to be replaced, as I replaced only those which receive the most sunlight at this time, and I look forward to working with Carl again. The windows themselves are most excellent. They all fit beautifully and look like original installation windows. During the terrible heat of the summer of 2011, I would put my hand within an inch of the west facing windows, and I could not feel the heat.
Description of Work: This review is quite late due to several intervening projects. Carl’s Pane in the Glass installed 12 Don Young vinyl clad low-e windows for me May 2011 and four more in September 2011. Carl was subcontractor to Hamilton Interior Finishes for the two jobs. The $5,000 is the cost of the windows alone, additional work will be documented under Hamilton Interior Finishes. Carl came and measured all the windows himself. They were very punctual both in coming to do the measurements and coming to replace the windows. Carl's crew removed and disposed of existing windows. Installed, caulked, and cleaned all windows. The house alarm was tested for functionality before windows were caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Patrick B.
06/2012
5.0
glass repair
  + -1 more
Everything concerning this job went very smoothly. Carl came out and measured the shower area were the sliding door would go.He then gave me a quote for the door and the shower guard coating that I requested. His quote was very fair and reasonable.About 10 days later he called to schedule an install time. A few days later - a fantastic looking sliding shower door was installed. All went very smoothly. I will use Carl again on the other side of the duplex - later this year.
Description of Work: Had a frameless shower door with shower guard coating installed at a duplex that was being remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Catherine H.
05/2012
5.0
replacement windows
  + -1 more
Carl contacted me promptly and sent his assistant to measure the windows the next day. Because the screens were custom made, it took about 3 weeks to complete. Carl and his assistant came back to the house today and installed the solar screens and replacement window glass. The solar screens are exactly what I wanted and match the color and style of the ones in the front (bronze screens with a wider, sturdier frame). We can already feel a difference from the heat coming through the windows since the screens were installed this afternoon. Well worth the expense and give the house a finished look.
Description of Work: We wanted to get solar screens installed on the back part of the house. Also needed one window pane replaced in the living room. We had 8 windows on the back of the house that were getting direct sun following removal of a large oak tree in the backyard. We had solar screens installed on the front windows years ago so we knew that would make a huge difference with the heat coming in the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from Carl's Pane In The Glass
GREAT CUSTOMER. EASY TO WORK WITH & VERY UNDERSTANDING ON THE TIMING OF THE SOLAR SCREENS. HOUSE LOOKS GREAT. SUPER CLEAN LOOKING. A + TO HAVE AS A CUSTOMER.

Vinnie L.
01/2012
5.0
glass repair
  + -1 more
Carl was recommended to me by a general contractor. I called, he came over within 2 days and gave me an estimate. I called him to get the work started, we set a work date of January 19, 2012. He was here on time, they were tidy, efficient and obviously knew exactly what they were doing. The work was completed very timely and they left no outside or inside and quot;messand quot; whatsoever. I would truly recommend Carl and his company for any glass work, or window work for that matter.
Description of Work: Glass replaced in 4 windows with new Low E thermal glass. Two men, 2 windows each and they were in and out in approximately 1 hour. The work was done well, done right and Carl and his partner are very nice, clean and professional. I have four other windows that need new glass and will most definitely call Carl to get the remaining four windows completed. Thanks, Carl!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Response from Carl's Pane In The Glass
NICE LADY HOPE TO SEE YOU AGAIN SOON. ITS NICE TO WORK WITH GREAT CUSTOMERS WHO TRUST YOU & BELIEVE IN YOU AND THE PRODUCTS WE OFFER.

Donna H.
05/2011
5.0
replacement windows
  + -1 more
They took out the windows and did it. There was another company who did the wood work of the windows and Carl's Pane in the Glass installed the glass in the frames. The owner and the worker came out and did the work and they were here both days. They did the window work themselves. They were sub contracted to me. I went out to see what they were doing as it interested me. They put the windows in. He knows his business and he was explaining all kinds of things to me about the windows and answering questions. They were very careful. My house is got a vaulted ceiling and I have picture windows which mean they are fixed and very high. When they were working up high they were very careful. I have beautiful wooden flooring so they put pads down. I have a front ledge where I have things put up and though they were using a 20 foot ladder there was no problem. He took down a couple of items from the ledge to prevent it from breaking. He had a good sense of humor too. I wouldn't want to comment on the price because I got him through a sub-contract. He normally has a pay half the price but I didn't do that because it was sub contracted. I checked with another company and I think it was just a little cheaper and it didn't look as nice. They were here when they said they would be. I would be using them again as I have more windows to be replaced. I replaced all the windows on the west and the south part of the house where all the heat and sun come in and I would do the rest later.
Description of Work: I used the service of Carl's Pane in the Glass. He installed the glass for my windows.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carl's Pane In The Glass
FUN CUSTOMER WE HAD A BUNCH OF LAUGHS AS ALWAYS BUT WORK WAS FIRST. HOPE TO SEE HER SOON. HOUSE IS BEAUTIFUL.

Michele R.
06/2010
5.0
glass repair, replacement windows
  + 0 more
Carl did a great job at a reasonable price. We have had shower doors replaced before and Carl's value for the money beat the last people without question. Carl was also able to put in a shower door that was wider than we thought possible. It works great and looks much better than what we had before.
Description of Work: Carl put in a new shower door in for us after Hamilton Interior Finishes remodeled the shower stall. Craig Hamilton recommended Carl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Response from Carl's Pane In The Glass
GREAT CUSTOMER I HOPE TO FIND MORE LIKE HER. MORE THAN A JUST CUSTOMER TO ME.

    Contact information

    3410 Urban Dr, Garland, TX 75041


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors

    FAQ

    Carl's Pane In The Glass is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Carl's Pane In The Glass accepts the following forms of payment: Check
    Yes, Carl's Pane In The Glass offers free project estimates.
    No, Carl's Pane In The Glass does not offer eco-friendly accreditations.
    No, Carl's Pane In The Glass does not offer a senior discount.
    Yes, Carl's Pane In The Glass offers emergency services.
    Yes, Carl's Pane In The Glass offers warranties.
    Carl's Pane In The Glass offers the following services: Glass & Mirrors. Windows.

    Contact information

    3410 Urban Dr, Garland, TX 75041


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM