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Berrett Home Services

Pest Control, Drain Cleaning, Plumbing,

About us

We provide residential and commercial pest control for all general pests around the premises. We specialize in taking care of the customer, and offering better pest control. We focus on trust and accountability with our customers, and it starts with hiring outstanding employees that are knowledgeable about the pests, as well as upstanding individuals that will treat a home honestly and effectively. We treat each home as if it were our own!

Business highlights

26 years of trusted experience
Family Owned & Operated

Services we offer

Pest & Termite Control

Services we don't offer

Lawn care

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 784 reviews

Carol R.
05/2018
5.0
pest control
  + -1 more
Very well - original setup is less than $50 and then monthly maintenance for about 5 to 6 months is $100 plus tax - I am very pleased and hoping to be rid of mosquitos and I believe it will work - so far so good !
Description of Work: Mosquito control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul P.
04/2018
5.0
pest control
  + -1 more
Very pleased with service and professionalism of our provider.
Description of Work: Exterior pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Khadija F.
04/2018
5.0
pest control
  + -1 more
The first call went very well and I decided to use them as my regular pest control service.
Description of Work: General pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee B.
02/2018
5.0
pest control
  + -1 more
The quarterly service is going good.
Description of Work: Annual Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laverne and Bob R.
01/2018
5.0
pest control
  + -1 more
Our tenants have been happy and they have been really good. I will continue to use them if needed.
Description of Work: We hired them for the past year for pest control treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey P.
12/2017
4.0
animal removal
  + -1 more
After 1.5 months of work, nothing was trapped and we still have activity in the attic. We are now seeking another company to work with.
Description of Work: We needed help ridding our attic of squirrels and mice.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$500

Response from Berrett Home Services
[Member Name Removed], We're sorry to hear that you are still having rodent problems. Our records indicate that we've caught and removed a dead squirrel. You've indicated that nothing was trapped. We've also sealed all entry points to your home, completing the exclusion work. We will be in contact with you this morning to resolve this matter. Thank you for choosing Berrett Pest Control. We strive to provide top notch service.

Roger W.
12/2017
2.0
pest control
  + -1 more
The technician was prompt, courteous, and professional. However she was in my home for less than 10 minutes and did a VERY lousy job of spraying all the areas that should've been treated. For sure she didn't get all the areas in the kitchen, closets, and garage.
Description of Work: Routine preventative pest treatment in my home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$36

Dawn M.
11/2017
1.0
pest control, animal removal
  + 0 more
TERRIBLE!!! Inside/Outside spray for our house and paid extra for mouse boxes (don't work). I continued to receive bugs and called several times to rectify but what ever spray they use, does not work. I called to cancel my Agreement since I was not receiving the service that was supposed to eliminate my bug problem and they went ahead and charged me for two more months after I cancelled and did not even show up to spray for those two months. Berrett representative stating that I still have to honor the year contract. AND VENDORS WONDER WHY PEOPLE DON"T WANT TO SIGN CONTRACTS? My house is a normal, not dirty and my problems were crickets, June bugs, beetles and an occasional mouse in the garage/attic and have always used Terminix. I thought I would save money as Berrett is cheaper but then again you get what you pay for. BE WEARY.
Description of Work: Inside/Outside spray for our house and paid extra for mouse boxes (don't work). I continued to receive bugs and called several times to rectify but what ever spray they use, does not work. I called to cancel my Agreement since I was not receiving the service that was supposed to eliminate my bug problem and they went ahead and charged me for two more months after I cancelled and did not even show up to spray for those two months. Berrett representative stating that I still have to honor the year contract. AND VENDORS WONDER WHY PEOPLE DON"T WANT TO SIGN CONTRACTS? My house is a normal, not dirty and my problems were crickets, June bugs, beetles and an occasional mouse in the garage/attic and have always used Terminix. I thought I would save money as Berrett is cheaper but then again you get what you pay for. BE WEARY.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Bob W.
10/2017
5.0
pest control
  + -1 more
Great price and service. Highly recommended
Description of Work: Bad season for bugs getting in house...decided to try them and no more problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul P.
10/2017
5.0
pest control
  + -1 more
Ron was professional in both manner and work detail.
Description of Work: Quarterly treatment of exterior pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia B.
10/2017
5.0
pest control
  + -1 more
They were professional all through the process. Showed up when they said they would, were respectful of my home and to me. Explained exactly what they would do. I got the Angies List special for termite treatment after they first came to confirm the need and measure.
Description of Work: Termite treatment

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dona K.
10/2017
5.0
pest control
  + -1 more
Great company. Sign up for their yearly package and I don’t have to worry about bugs or who to call that I can trust anymore.
Description of Work: Extermination of bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley S.
10/2017
5.0
pest control
  + -1 more
It went very well. I have had no problems since! Everything so far looks good!
Description of Work: They came out for pantry moths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patti D.
09/2017
2.0
pest control
  + -1 more
They are not very good. They would never call and tell us when they were coming, and if we were not home, they would leave.
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
1.0


Kim R.
09/2017
1.0
pest control
  + -1 more
Service guy mentioned that he can't keep coming back to service home if not getting paid in between service. Pest Control services did not help get rid of any pest problems. Asked for services only when we are home, but invoice sent for an unauthorized service after cancellation of contract. Called Barrett to discuss cancellation and why services were done, but kept hold for a long period of time with no response.
Description of Work: Obtained pest control services that didn't work. Canceled services, but Barrett continued to send a technician and tried to bill for services that didn't occur.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from Berrett Home Services
[Member Name Removed], So sorry to hear about your concern. We pride ourselves in being able to go back to the customer's home to make sure they are taken care of. Please call our office so that we can take care of you.

Brian P.
08/2017
5.0
pest control
  + -1 more
They were out to my house and they did good work. In Texas we have hot as heck and we have cool and pleasant, so they weren't here in the dead of summer. They were reasonably priced and I was happy to pay them. They charged what the agreement was and they got the work done. I would use them again.
Description of Work: Extermination Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lizabeth L.
08/2017
5.0
pest control
  + -1 more
No pests - no problems. Going well.
Description of Work: Quarterly service to spray in and out. Had squirrels in the attic. They sealed up the holes after ensuring the rodents were gone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Randy T.
08/2017
1.0
pest control
  + -1 more
Committed to spray inside and never did Still have bug issue.
Description of Work: Bug spray inside and outside

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Response from Berrett Home Services
[Member Name Removed], I am looking at the work order that the technician filled out, and he said that he treated inside for roaches. If that isn't the case, please let us know. This service was back months ago, and wasn't through Angie's List. So sorry to hear about your complaint. Feel free to call our office to discuss the issue.

Chris Y.
07/2017
5.0
pest control
  + -1 more
We called and had a termite inspection scheduled for the next morning. The person who showed up to our door was in a company truck and very professional. Once they did the survey we called to schedule treatment and had an appointment a few days later. They included our detached garage which was extremely important since it was just a few feet away from the location infested with termites.
Description of Work: Full home Termite service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Angela E.
07/2017
5.0
pest control
  + -1 more
Excellent, timely, efficient, and professional. I see dead bugs. :)
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.99

Stephanie C.
07/2017
5.0
pest control
  + -1 more
We moved here 6 months ago and started seeing lots of ants and wasps. We got a package deal where they sprayed and will come 3 more times. So far the results are good.
Description of Work: Sprayed outside and inside for buga
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen B.
06/2017
2.0
pest control
  + -1 more
Did not help. Used them for a few months. Contractor was scared of our 15lb cockapoo. You are treated as a number not a customer.
Description of Work: We have bugs & spiders we can't seem to get rid of.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$60

Susan B.
06/2017
5.0
pest control
  + -1 more
They're good. They keep all the bugs away. They're coming again in a week.
Description of Work: They come out about 4 times a year for pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie C.
06/2017
5.0
pest control
  + -1 more
Went well. The guy came and sprayed around the inside and the outside. Within a week the ants inside were gone. The first treatment was $49 plus tax and each of the following treatments will be $119 plus tax. The last treatment will be January 2018. By then I'll want to give an update review, but if it continues at this rate, I'm sure we'll be happy.
Description of Work: We moved into a 1-year-old house 6 months ago and gradually ants and wasps got out of hand so I researched what was out there, based on Angie's list ratings and decided on Barrett. The will come 3 or 4 more times to make sure the problem is managed. So far very good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Paul S.
06/2017
2.0
pest control
  + -1 more
I found this company to be almost suspicious and I now feel like I have been scammed. I inquired about their quarterly service ($140 per quarter) and got repeated/aggressive phone calls back. I told them I would try the service. Upon first sign of a real problem (roaches in our crawlspace) they told us they don't deal with that. Calls go unreturned and you have to harass them for your quarterly visit. I was told by a real professional that all these guys do is spray a little Ortho around your house and yard; which you could do yourself for $10 a year. Do not hire these people. They're just marketers; they're not going to take car of any bug problems.
Description of Work: Roach/overall pests

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$560

Response from Berrett Home Services
[Member Name Removed], I know our office has reached out to you already, and I was told that they helped you out with your complaints. I did want to address this since other customers would see your complaint. We do handle crawl spaces as long as they are accessible. If they aren't accessible, we do the best we can. We have spoken with the technician that was unwilling to go in there for you so that we can avoid issues in the future. As for using Ortho, we don't even have that product in our company, that is something you buy at Home Depot or other stores that is used for general and private use. If you take a look at the work order when the technician was out there, it will give you a complete list of all the products we used on your home. You can research them on the internet and see that they are all professional grade products that you need to be licensed to purchase them. Other companies will say what they feel they need to say in order to get the sale, but it doesn't mean the information is always accurate. We hope we have resolved your issues so that you would consider using us in the future. We appreciate your business!

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Drain Cleaning,
Plumbing,
Heating and Air Conditioning

FAQ

Berrett Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Berrett Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Berrett Home Services offers free project estimates.
Yes, Berrett Home Services offers eco-friendly accreditations.
Yes, Berrett Home Services offers a 10% senior discount.
No, Berrett Home Services does not offer emergency services.
Yes, Berrett Home Services offers warranties.
Berrett Home Services offers the following services: Pest & Termite Control
Lawn care

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM