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Berrett Home Services

Pest Control, Drain Cleaning, Plumbing,

About us

We provide residential and commercial pest control for all general pests around the premises. We specialize in taking care of the customer, and offering better pest control. We focus on trust and accountability with our customers, and it starts with hiring outstanding employees that are knowledgeable about the pests, as well as upstanding individuals that will treat a home honestly and effectively. We treat each home as if it were our own!

Business highlights

26 years of trusted experience
Family Owned & Operated

Services we offer

Pest & Termite Control

Services we don't offer

Lawn care

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 784 reviews

Susan S.
01/2019
5.0
pest control
  + -1 more
I have used over a year now and they are excellent! They arrive on time, very courteous and best of all, they get rid of the problem! I would highly recommend them to anyone who has a problem.
Description of Work: Getting rid of mice, bugs, and moths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thanks so much for the review, [Member Name Removed]! We truly appreciate you and we have enjoyed servicing your home. At any moment, do not hesitate to call us for anything you may need.

DeAnne R.
01/2019
5.0
pest control
  + -1 more
Michelle took my call and she was very courteous and friendly. She was understanding about my discomfort in finding the bug in my Ouse and quickly checked to see when our service tech would be able to come out. The first open slot didn’t work well with our schedule but the second date did so the tech is scheduled and he’ll call when he’s on his way! We’ve only been with them for a few months but they’ve been great
Description of Work: Called in to request service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0

Yes, I recommend this pro

Response from Berrett Home Services
[Member Name Removed], We are so glad our representative was able to come up with a solution that worked for you! We are here for you anytime!

Jonathan P.
01/2019
5.0
pest control
  + -1 more
Debbie from Berrett was great in scheduling the work! I have been a customer of Berrett for a long time and am completely satisfied in their service.
Description of Work: Peat control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thanks so much for the review, [Member Name Removed]! Our customer service team strives to provide the best experience possible. We appreciate you complimenting the representative you spoke with, and value you as a customer.

Torey R.
12/2018
4.0
pest control
  + -1 more
This company gives good reliable service at a reasonable price with excellent customer service.
Description of Work: Exterminatord

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Berrett Home Services
Thank you [Member Name Removed], We appreciate the review. We strive to provide the best possible service in all aspects of our company. Have a Happy New Year!

Joel H.
12/2018
5.0
pest control
  + -1 more
Excellent service via the phone customer rep
Description of Work: Inspection Appointment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Berrett Home Services
Thank you [Member Name Removed]! Thank you for allowing us to serve you.

Gordon H.
12/2018
5.0
pest control
  + -1 more
Efficiently and professionally. No problems.
Description of Work: Quarterly Pest Treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Glad we could help, [Member Name Removed]! Please do not hesitate to call us for anything you may need.

cathryn W.
12/2018
5.0
pest control
  + -1 more
perfect, but assistance in billing follow up for annual audit was EXTRAORDINARY !!!!
Description of Work: bait traps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thanks so much for the review, [Member Name Removed]! Glad we could help.

DeAnne R.
11/2018
5.0
pest control
  + -1 more
Very well. Now they have called to come back for a followup on the fleas because most likely their eggs have hatched. And then they will start our quarterly service shortly after
Description of Work: Needed house and yard treated for fleas and ticks. Needed yard treated for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Welcome to the Berrett family, [Member Name Removed]! As you stated, fleas do take multiple treatments to see results so our quarterly service plan was the best route to take. We love hearing from our customers and truly appreciate your feedback. We are here for you anytime.

teresa M.
11/2018
5.0
pest control
  + -1 more
The tech was very efficient and hard working
Description of Work: Mosquito spray

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108.25

Response from Berrett Home Services
[Member Name Removed], Thank you for taking the time to leave us a review. We appreciate the positive feedback! At any moment, do not hesitate to call us for anything you may need. Thanks again!

Donald T.
10/2018
5.0
pest control
  + -1 more
Berrett Pest Control did a thorough job of addressing the issue of the swarming fire ants in upstairs bedroom and attic, treating both inside and outside the house. The tech went further though and provided supplemental treatments that were not technically part of the service call as a courtesy. Tech was very knowledgeable, eager to explain issue and treatment. Best of all there was no hard sell to get me to buy a treatment plan (FWIW, week later my wife and I decided to do just that and put our property under their quarterly treatment plan, which has already produced positive results). Very pleased with the provider and the service.
Description of Work: handle sudden appearance of swarming fire ants inside house / attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thank you so much for the review, [Member Name Removed]! We strive to provide the best possible customer experience and appreciate you allowing us the opportunity to take care of those little pests for you. Please do not hesitate to call us for anything you may need, and Welcome to the Berrett family!

Michael B.
10/2018
5.0
pest control
  + -1 more
Berrett is a great pest control company. Anytime we need follow-up on pest control issues, they are most responsive.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thanks so much for the review, Mr. [Member Name Removed]. We truly appreciate you and we have enjoyed servicing your home. At any moment, do not hesitate to call us for anything you may need.

Karen H.
10/2018
5.0
pest control
  + -1 more
I like that the tech came several times to follow up on the mice. The outdoor bait station had a lot of activity & is refilled. I’m impressed with the inspection, service, & follow ups
Description of Work: Mouse problem

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thank you [Member Name Removed]! Rodents are really a nuisance. I'm happy we were able to help. We appreciate you letting us know how we did. Have a dry and safe weekend!

Celia S.
10/2018
5.0
pest control
  + -1 more
I’ve used them for years. Always prompt and accommodating if I need to reschedule.
Description of Work: Quarterly Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Berrett Home Services
Thank you for taking the time to leave us a review. We truly appreciate you and we have enjoyed servicing your home over the years. At any moment, do not hesitate to call us for anything you may need.

ROGER A.
10/2018
5.0
pest control
  + -1 more
Excellent - I had a fire ant infestation in my back yard just a few weeks after my quarterly visit. They arranged to come out without additional charges to handle the fire ants, and even suggested they also treat the front yard, because of future possibility of fire ants moving to that location. No arguments, no hesitation, no extra charges. Fantastic business.
Description of Work: Quarterly Pest Control around my home + additional visits for things like fire ants, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
[Member Name Removed], thank you for being with us for over two years now. We are glad to see that you are utilizing your free service calls between your quarterly services. We look forward to continuing to service your home.

Btends O.
10/2018
5.0
pest control
  + -1 more
Very well. They have promptly provided a variety of pest care nitrile related services, outside and indoors.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
[Member Name Removed], thank you for taking the time to leave us a review. We truly appreciate you and we have enjoyed servicing your home over the years. At any moment, do not hesitate to call us for anything you may need.

Jeanne L.
10/2018
5.0
animal removal
  + -1 more
Good, but bugs reappear every couple of weeks, need to find entry. Mice are a new problem. but can;t get garage door tight enuf. Unlimited trips for reasonable monthly fee. Worth every penny. Bagged 4 so far. I sure don't like critters on my turf!
Description of Work: Roaches in bathroom and mice in garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Hi [Member Name Removed], Thank you for the review. I noticed that one of our inspectors came out and took a look at your garage. Please let us know if you'd like us to come out and place a few traps out. Thank you again. We value you as a customer.

Ronald T.
09/2018
5.0
pest control
  + -1 more
Berrett set out mosquito traps and sprayed monthly. The combination of both helped keep mosquitoes mostly under control. System was not perfect, but we definitely got fewer bites outdoors this year than last.
Description of Work: Mosquito control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Berrett Home Services
We are glad we have been able to help keep the mosquitoes under control for you. Remember, you do have free service calls between your regularly scheduled services. Please do not hesitate to call us for anything you may need.

Kris I.
09/2018
5.0
pest control
  + -1 more
Very well. Very professional and prompt.
Description of Work: Spray inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berrett Home Services
Thank you [Member Name Removed]! We appreciate you taking the time to leave us a message about your service. We really do strive to provide the best service possible. Please let us know if there is anything else we can do for you. Thank you!

Justin E.
08/2018
5.0
pest control
  + -1 more
reasonably priced, professional staff, show up on time
Description of Work: Quarterly Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa J.
08/2018
5.0
pest control
  + -1 more
Completed complietely and professionally
Description of Work: Basic pest control and criiter in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle H.
07/2018
5.0
pest control, animal removal
  + 0 more
Very well. Total professionals that delivered services as expected. Would hire again.
Description of Work: General pest control for insects and rodents in our 110 year old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Celestene S.
07/2018
2.0
pest control
  + -1 more
What turned me off about this company is the company expected me to pay before service was rendered. I have never in my life had to pay for anything before service done, therefore I refused their service. I don't know if I was an isolated case where they didn't think I could pay or that's their usual protocol. If so, they have that right and I have the right to refuse service. Thank you for your punctuality, that was a plus. The quoted billing was $74.00 with the special deal with Angie's list.
Description of Work: Service ordered but refused.

Rating CategoryRating out of 5
punctuality
5.0

$74

Response from Berrett Home Services
Mrs [Member Name Removed], I am sorry to hear about your concern. We do expect customers to pay up front. You will be surprised how many people don't pay for service after we finish. They tell us to bill them, and then never pay us. They also will say that their husband has the check book, or whatever reason. It is tough to recognize, but there are dishonest people in the world, and that unfortunately means we need to try and protect ourselves a little bit. It is our protocol to collect on the first service up front.

JOHN C.
06/2018
3.0
pest control
  + -1 more
Service is poor. I hired this company because I was having a rodent and wasp problem. I bought a special offer off Angie’s List. I signed up for monthly service in addition. I have had four treatments completed. Only the third treatment was satisfactory. The first technician they sent complained about having to do work. He complained that he had to bring a ladder. He came for the second treatment, but he left because he said he didn’t have the gate code, which was put in the system by the company. He came back and did the work after I complained in pouring rain. Then the third technician who came actually did a great job. She had a good attitude and took care of a lot of problems. The fourth technician just left after arriving at 7:30 pm. He said he had started work that day at 6 am. He did the treatment for $140 for only ten minutes of work. I told him when he left that he needs to find a new employer. Likewise, I advise you to hire someone else to do your pest control service or do it yourself because this company has a lot of issues that they apparently are not going to work out. I can’t say have had a lot of pest, but you can do a lot better than this company from a customer service perspective.
Description of Work: Monthly Pest Control Service

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
1.0

$140

Response from Berrett Home Services
So sorry to hear about your issues. I will [Member Information Removed] this along to the service managers to train our technicians better. We appreciate the feedback.

Landa C.
05/2018
4.0
pest control
  + -1 more
We bought a deal for Pest Control. They tried upselling us pretty hard once they arrived, and it was unnecessary, not to mention annoying.
Description of Work: pest control

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Liz B.
05/2018
5.0
pest control
  + -1 more
Carl was very professional and friendly. He gave me my options and then let me decide how I wanted to proceed with no hard sell tactics. 5 stars!
Description of Work: Inspection to verify if i had termites or carpenter ants

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Drain Cleaning,
Plumbing,
Heating and Air Conditioning

FAQ

Berrett Home Services is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Berrett Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Berrett Home Services offers free project estimates.
Yes, Berrett Home Services offers eco-friendly accreditations.
Yes, Berrett Home Services offers a 10% senior discount.
No, Berrett Home Services does not offer emergency services.
Yes, Berrett Home Services offers warranties.
Berrett Home Services offers the following services: Pest & Termite Control
Lawn care

Contact information

708 Easy St, Garland, TX 75042

http://berretthomeservices.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM