Sparkle cleaning has been in business for two years . I am insured with general liability , workmans comp insurance and commercial auto insurance . I am also registered in Galveston county. My mission is to provide excellent service and as safe as possible . I take pride in what I do . My staff is trained to provide the best service around . I have a total of ten employees.I accept Visa, MasterCard, American Express, cash, checks, and or PayPal.
Called and texted multiple times to talk to so we could get a rate and have our beach house cleaned. She acknowledged the texts and promised to call back two times. She never returned the calls. I even said to give her the benifit of the doubt - everyone gets busy. But after promising a second time to call first thing in the morning then never did I found the professionalism of that plus the previous lacking terribly. I would not recommend as basic communication seems to be an issue with this company.
Description of Work: Clean House
Rating Category
Rating out of 5
Response from Sparkle Cleaning
[Member Name Removed] I apologize as I had a employee go in to the hospital. Which left me short handed . I intended on getting back to you as soon as possible . I give my sincerest apology. Thank you, sparkle Cleaning
WAYNE S.
08/2016
5.0
house cleaning
 + -1 more
I called Sparkle based on their Angie's List reviews, and the owner called me within minutes. When she came by to pick up keys and talk over her quote, she brought the two employees who would do the job (nice touch!)...and during their walkthrough they even moved a sofa that had been mis-positioned by another service provider. They arrived as scheduled and did a great job, including some laundry. I used them again, and they did a refrigerator interior cleaning ($15) as well as the regular job. Great work and nice people...and the owner emails after every job to ask whether I'm satisfied.
Description of Work: I needed my 4 BR, 3.5 bath Galveston home cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Sparkle Cleaning
Thank you [Member Name Removed] for such a great review . I look forward to working with you for years to come . I strive for customer satisfaction. I'm so glad you are happy .🙂thank you, Crystal Stolzer
Kendra H.
05/2016
5.0
house cleaning
 + -1 more
Sparkle Cleaning is reliable and does an excellent job cleaning my condo. They are responsible for cleaning all linens, bathrooms, living areas and the kitchen. They come in and get the job done so my place is ready for the next guests, no matter what the mess was that was left behind the place looks like new when the Sparkle Cleaning crew finishes up. I would recommend Sparkle Cleaning to anyone wanting a good cleaning job done.
Description of Work: Sparkle Cleaning cleans and maintains my vacation rental condo. The condo is cleaned and set up for the next group of guests, I have never received a complaint from my rental guests!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Sparkle Cleaning
Thank you [Member Name Removed] for a great review . Sparkle cleaning absolutely loves to make your condo sparkling clean every time . You are absolutely amazing customer and we as a team are blessed to be working for you. Thank you , sparkle cleaning
Autumn A.
05/2016
5.0
house cleaning
 + -1 more
Crystal and the Sparkle Cleaning crew arrived 10 mins ahead of our scheduled time, prepared and ready for the task at hand. I ran a few errands while the clean was completed. Upon my return, I was pleased to see that everything I had requested and more had been completed. I will surely be requesting her services again and would refer her to ANYONE who is in need of a hardworking, thorough, team of experts, who know how to executed a clean that will truly amaze.
Description of Work: I requested services for a basic clean of my two bedroom and one and a half bath home and Crystal, owner of Sparkle Cleaning, promptly responded. She explained what a basic clean consist of and was able to give me a reasonable priced quote for the services requested. Also, she conveniently could schedule the clean that was best for my work hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Autumn G.
05/2016
5.0
house cleaning
 + -1 more
Crystal and her crew arrived ten minutes ahead of schedule. Had everything that was required for the job in hand. I gave her a tour of the home, showing her the details and requests that I especially needed to be completed. Her crew were given their assigned areas and immediately began working. She insured me that the job would be completed within a couple hours and i had a few errands to run, it worked perfectly. Upon my return home, an hour and a half later, they had completed the clean. I was welcomed in with an amazingly fresh smell, and every inch of my place was immaculately clean. They went above and beyond my expectations really, and I will definitely be requesting her services again. If anyone is in need of a dependable, confident, thorough, clean, Crystal Stolzer, owner of Sparkle Cleaning, and her crew members will surely be the ones to call.
Description of Work: Sparkle Cleaning was requested for a basic clean of my 2-bed , 1 1/2-bath home. Owner, Crystal Stolzer, promptly replied to my request and confidently explained the details of the type of cleaning that would be completed during the job. She was able to give me a bid over the phone, and schedule her services to be done within the time that was most convenient for me.
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Service Categories
House Cleaning,
Blind Cleaning
FAQ
Sparkle Cleaning is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sparkle Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa