The Honey Dipper

I had a stoppage in my septic line that was cleared last week by Bestex Plumbing. While here the technician ran into a "kink" in the line leading to the septic, but since he roto-rooted it, the line came clear. 7 days later the line stopped up again on a Sunday. Bestex was unresponsive to my emergency call and told me on Monday they could not come until Tuesday afternoon. So I called another local company, A-1 Plumbing and they came out on Monday. They spent 10 mins and told me the septic needed pumped, which I didn't think was the issue based on how freely the line flowed to the tank once cleared by the first plumber. So I called The Honey Dipper to get the tank pumped. The owner came out within 2 hours of placing the call. Upon arrival he identified where the tank was, explaining exactly where the tanks and lines were and their purpose. When he opened it, he said the tank was within "operating level". But it had been 3 years so I decided to have it done anyway. After cleanout the stoppage was still there and he showed me where the problem in the line was; which was where the plumbers hit the kink between the house and tank. Although it wasn't his job, he cleared the line from the house again at no charge. He explained exactly what I needed to show the plumbers and told me if the plumbers did not agree to dig up the line and repair the connection, he would come back out and do it. I highly recommend The Honey Dipper. This was about as pleasant of an experience one could expect from a septic tank problem. He was extremely professional and knows his business.