Molberg Plumbing LLC

Unfortunately I can not recommend Molberg Plumbing. I have been in the construction business for for over 50 years and I am greatly troubled when so many tradesmen take advantage of unsuspecting homeowners. I will let you decide for yourself. I had a toilet leaking at the base and was out of town. Molbergs technician pulled up the toilet and quoted me $2,800 to replace the toilet flange. Shocked at this quote I asked him to leave the toilet off. When I got into town a couple days later I fixed the flange myself for $45 in parts in under a couple hours. For his 45 minutes in my home I was charged $422. Even though this was a saturday, I think most of us would consider that gratuitous. When I complained that that was equal to robbery the bill was adjusted to $365. As I said I will let you decide. However, as a general contractor, I assure you you can get top quality work done for much less.

Owner provided outstanding follow up customer service to ensure work was done to our satisfaction. We had some issues with install, but owner made sure were taken care of.

TLDR: It’s been over 2 and 1/2 months, our main plumbing issue is still not resolved, we’ve spent over $1300, poor communication, and unprofessional. My experience with Molberg Plumbing was one to forget. Over 2 1/2 months of working with Molberg Plumbing and my issues are still unresolved, with no clear direction on how to resolve them. Throughout working with Molberg Plumbing I have had to chase them multiple times for the next step on why our lines are still backed up. January 26th - first technician comes out to resolve backed up toilets. bucket and auger did not work so they ran a cutter which pulled out some roots. This took a little over 2 hours and after leaving the toilets were still not flushing. Cost - $340 February 9th - second technician comes out to resolve the same issue and run camera. Checked line for clean outs, got on roof to scope drain lines. Camera found water and root penetration, attempted to cleanout line with sewer machine but was unable to clear stoppage, tried from the toilet but was unable to clear the main stoppage issue. Was told I needed to speak with the owner (Jordan) on next steps, at this point our toilets are still intermittently backing up. Cost - $505 February 24th - Jordan (owner) comes onsite to scope the issues and try to run camera again. His camera footage is conflicting with the information from the previous technician, unsure exactly where the line goes he says we will need to excavate. Provides an estimate later that covers: excavation of back of home, install 2 clean outs, run camera again, replace exposed drain line piping. Contract is signed and sent back on February 26th. March 16th - 2 technicians came out to perform the contract work, after excavating the main pipe in the back yard they found “additional complications” and told me they would be unable to complete the work. Cost - $500 March 22nd - Jordan (owner) comes back onsite to scope new complications and provide new contract / terms for fix. We never received a follow up or a new contract. April 4th - I reached out to Molberg Plumbing (because no one has contacted me) and they were unable to provide any update.

The service went fine. I had no problems. They were professional and everything went exactly the way I want them to be.

They were very clear on all the work to be done, there were no surprises. The prices were better compared to other companies, very friendly, helpful, and good about explaining each step of the process. They were respectful of our home.

I’ve had Molberg Plumbing at my house a couple times, once for a minor plumbing issue and once to replace whole plumbing lines. The work has been excellent on both. Molberg Plumbing is a fantastic company that can really fix any issue, and Jordan and his team do it with professionalism and diligence. I’d recommend Molberg Plumbing to anyone.

Of all the services i have received over the years the experience with Molberg plumbing was the most exceptional experience I have ever had. From the owner and his wife to the employees they did everything to get me back up and going faster than i had hoped for. The courtesy and professionlism tops the scale. In a time when most people were being over charged and over promised Molberg quoted a reasonable price and showed up when promised! Molberg plumbing has a customer for life!!

Jordan and his team are excellent. Their work is professional, timely, and cost efficient. I love working with Molberg Plumbing for ant plumbing work I have. In fact, I won’t use anyone else.