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The Maid Place

House Cleaning, Blind Cleaning, Floor Cleaning and Waxing,

About us

Locally Owned and operated. Competitive Pricing. All employees screened for background. Satisfaction is guaranteed.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning. Vacuuming. Dusting. Trash & Cobweb Removal. Wood Floor & Tile Washing. Bathroom & Kitchen Cleaning. Organizing. Party Set Up.

Services we don't offer

Exterior Windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 137 reviews

Lori L.
05/2015
5.0
house cleaning
  + -1 more
A 2-person arrived promptly with all necessary cleaning supplies. They were very conscientious and did a great job, everything was clean as could be including the oven, and the house smelled great. It was definitely money well spent, after having packed and moved the last thing we wanted was to clean all of the rooms before leaving.
Description of Work: Move out cleaning at our old house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lori L.
05/2015
5.0
house cleaning
  + -1 more
Maria and another lady arrived promptly (early in fact) and got right to work. They worked efficiently and did a fantastic job, everything looked and smelled great. They brought all their supplies and asked us to check as they finished areas. They were so wonderful we actually left for the last hour or so, confident everything would be done very well, and we were right. It was a pleasure to move into our new house knowing everything was clean and fresh, even the oven sparkled. We had a last minute delay in our closing, so we couldn't do the cleaning on Friday as planned, but The Maid Place got together a crew for a Saturday clean, so we could get everything done before moving in all the boxes and furniture. It was a little higher in price, but they told us that up front, and we were more than happy to pay a little extra to get the job done on Saturday. Would definitely use The Maid Place again!
Description of Work: Move-in cleaning in our new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris A.
02/2015
5.0
house cleaning
  + -1 more
The service was great. The team that came out was extremely thorough, professional and punctual. They did an excellent job cleaning everything in the house. We will definitely use them again and recommend them to friends and family.
Description of Work: The maid place provided a deep cleaning service for my 2900 square foot home - 4 bedrooms, 3 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Maid Place
Hello [member name removed], Thank you for taking time to review Victoria and Yuli's work. We really appreciate the good endorsement of their work, and I am glad that everything both met and exceeded your expectations. We welcome any opportunity to serve you in the future!

Carlos T.
01/2015
5.0
house cleaning
  + -1 more
I think they were really thorough and trustworthy. Having a good experience with them, we've have them for about 4 to 5 months now. The crew that we have are always the same and they are really nice. They were good.
Description of Work: The Maid Place did regular cleaning for one storey house with 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Taylor E.
11/2014
5.0
house cleaning
  + -1 more
The actual cost was slightly more than the estimate based on time needed, but they prepared me for that. Juan and Mirasol we're efficient and professional...they were about 2.5 hours late, Juan called to let me know they were running behind.
Description of Work: Deep cleaning for 1900 sq ft house (surfaces, bathrooms, bedrooms, kitchen - no dishes or laundry)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$240

Response from The Maid Place
Thank you for taking the time to post this review. I apologize for the team running behind due to some other houses that they had that were in bad shape. All together, they ended up working about 13-14 hours on the four houses they had yesterday, their fourth such day in a row. They keep pushing through, though. I am glad that we were able to get your house on the schedule with all of the cleanings we had crammed in this week, and that you will be able to enjoy a clean home for the holiday. I regret that we were unable to earn A's all the way across, but sometimes condition of the homes we go to will cause the jobs to run long and result in us running slightly behind. We appreciate your business, and wish you a great Thanksgiving.

Leah J.
10/2014
5.0
house cleaning
  + -1 more
I was VERY impressed with the job that Marisol's Team did, (Juan and Marisol). Although my apartment is not very large I have 2 100+ pound dogs that live with me. Their hair covered every single thing in my apartment, including the walls! It did take them longer than they said, about 4 hours I believe, but that was completely understandable with the amount of vacuuming that needed to be done. I met them at the apartment and went over everything that needed to be done and then left. When it got to around the expected time of completion Juan called me to tell me it was going to take longer because of the amount of hair, and asked if I wanted them to continue, and I did. When I returned home, even though it cost me more than I had anticipated, I was overly excited and very pleased with their work. My apartment looked and smelled brand new! Cleaner than when I moved in! My ONLY complaint is that when I was emailing with the contact person (do not know name) through my Angie's List account about what I needed, I specified that I needed upholstery cleaning for a few pieces of furniture and I needed the carpeted areas cleaned because of my dogs. They said it was no problem and included that in the estimate. Turns out that those things were not put on the work order for Juan and Marisol, so they did not come prepared with the steam cleaner. The cleaning job they did on the carpet was a "dry" deep clean, and did turn out well, but it was not what I had asked for. My furniture was thoroughly vacuumed and looked very nice. Perhaps I did not clarify well enough what I was wanting, but I feel like saying that I need my upholstery cleaned and my carpets because of pets and pet smells, that would mean a steam clean of some sort. So just be very specific when asking for specialty services. But over all I was VERY satisfied, and I will be using them again, and I have referred them to other people I know. Cost was $80/hr for a 2 person team, minimum 2 hours and then they billed per quarter hour after that.
Description of Work: DEEP cleaned my 720 sq ft apartment. Top to bottom!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from The Maid Place
Thank you for taking the time to review Juan and Marisol's work! We are glad to hear that everything went so well, and look forward to future opportunities to serve you. Our apologies if there was any confusion regarding cleaning the upholstery. We did make notes on the dispatch order that that would need to be done, but I think he was concerned that the course brush used to clean the sofa may represent an inherent risk of damage to the fabric, and he didn't want to take a risk on that. If you have any need in the future for our service, give us a call any time and we will be more than happy to get that crew back out there. We appreciate your business!

Jackie B.
07/2014
4.0
blind cleaning, floor cleaning, house cleaning, replacement windows
  + 2 more
My experience with them was okay. They started out good but then they started slacking off so I won't be using them.
Description of Work: They did house cleaning, polishing and floor cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$115

Response from The Maid Place
Good morning, sir, I did a search of our records, and I was unable to locate any client information under your name. We also do not service the area that you live in, so I am unsure if maybe it was a case of mistaken identity. I hope that you were able to get some resolution from whichever company you did use. Have a great day today!

Stacey N.
06/2014
5.0
house cleaning
  + -1 more
This was without a doubt THE best annual cleaning I have EVER had!!!! In fact, I am so happy with the quality and service provided, I have scheduled routine bi-weekly cleaning from here on out. The professionalism, quality, and thoroughness of the work performed is absolutely top notch. The owners are responsive and involved and the staff is both kind and efficient. I would highly recommend The Maid Place to anyone without reservation!
Description of Work: The team of two from The Maid Place cleaned our 2300 sq. ft. home from top to bottom including baseboards, cobwebs, ceiling fans, bathrooms, kitchens, carpets, floors and much more - I mean TOP to BOTTOM!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sam L.
05/2014
5.0
house cleaning
  + -1 more
I've been using them biweekly for a few months now and are happy with their service.
Description of Work: Cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Alette B.
05/2014
5.0
house cleaning
  + -1 more
Claudia and Patty did a great job. They were very thorough and detail oriented. I was very happy with the results. What I most appreciated was The Maid Place was able to accommodate me on short notice. I've since scheduled them to come again and David was easy to work with to set up dates and times that worked for me.
Description of Work: Deep Spring Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Suzanne T.
05/2014
5.0
house cleaning
  + -1 more
I am not able to do much housework myself due to arthritis, so for Christmas my daughter gave me maid service. She uses Angie's List for everything and came up with The Maid Place. Julie and Victoria from the Maid Place did a stellar job cleaning and tidying my house. Everything smelled so fresh. Bathrooms sparkled, stainless steel shone like new. This service is a gift from my daughter, so I cannot quote a price, but I am certain it is worth it. I am so happy with this company and with these sweet ladies.
Description of Work: Julie and Victoria did an excellent job of cleaning and tidying my home. I couldn't believe my surfaces could look so neat. The stainless steel kitchen appliances were as beautiful as the day they were delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill H.
05/2014
5.0
floor cleaning, house cleaning
  + 0 more
I've been using the Maid Place for almost 6 months, on a bi-weekly basis. The same team of Leslie and Roy come to my house, and they do a marvelous job! I couldn't ask for a more professional, hard-working team. Leslie is very conscientious about texting me to let me know when they will be arriving, and they are very prompt and dependable! The bathrooms are sparkling when they leave, and the floors are spotless. I am very pleased with their service, and will continue to use this group for a long time. I highly recommend them!
Description of Work: I use the Maid Place to clean my bathrooms and floors throughout my house. It takes approximately two hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Stacie K.
05/2014
5.0
house cleaning
  + -1 more
I've had other cleaning services before but none have performed like the wonderful ladies with The Maid Place. They clean top to bottom every time. They pay close attention to detail and do such a great job! It's definitely my favorite day of the week! Getting signed up for their service was a breeze - the owners are very easy to work with. I feel the pricing is also very fair. I would highly recommend The Maid Place to anyone.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kerry W.
05/2014
5.0
house cleaning
  + -1 more
I have a fairly large home and they come in and get the work done very quickly. They are in and out within 2.5 hours, so they work fast. Tyler's team is always friendly, on time and accommodating. I would definitely recommend them!
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
05/2014
5.0
house cleaning
  + -1 more
Was assigned team Claudia. They arrived on time. Did a wonderful job. The floors look beautiful. The house is emmaculate. Because of my disabilities, they were extremely helpful. I look forward to my next cleaning with them.
Description of Work: Light housecleaning, dusting, vacuuming etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Kristin A.
04/2014
5.0
house cleaning
  + -1 more
They do a good job, but they miss things because they are in a hurry.
Description of Work: whole house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JON and AMY A.
04/2014
5.0
house cleaning
  + -1 more
I got them from Angie’s List. They did a nice job. I like that the house was clean and that’s all I care about. They did a good job. I think their price is very reasonable.
Description of Work: I used the services of The Maid place for the cleaning of my house. They come once every three weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Candace R.
03/2014
4.0
house cleaning
  + -1 more
They did great would use the company again
Description of Work: Move out clean.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

John K.
02/2014
5.0
house cleaning
  + -1 more
We used the maid place and they did a wonderful job. Rosario has great experience. Took approximately 4.5 hours. After this first clean they will come back on a monthy basis for about 100 per month. Recommended.
Description of Work: They charged for an initial deep clean which is why the price seems high. During that time they cleaned our 2800sqft home top to bottom, hand scrubbed base boards, ceiling fans, and window treatments. Along with the usual services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ROBERT S.
01/2014
5.0
house cleaning
  + -1 more
Terrific!!! Several months of consistent professional and thorough service. We get the impression you all care about our home and our family. Thank you for keeping us going. We appreciate you so much! Robert and Brenda
Description of Work: Cleaned our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Stuart H.
01/2014
5.0
floor cleaning, house cleaning
  + 0 more
It was always a great job. And they got along great with the pets I had at the time.
Description of Work: They cleaned floors, furniture, the counters, everything normally cleaned in a biweekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

jeff H.
01/2014
5.0
house cleaning
  + -1 more
I can't say enough how pleased I was with The Maid Place. Leslie and Roy arrived early to clean the four major areas of my home for the holiday company. Both of them were pleasant and professional. They got to work immediately and finished in 2 hours! Now, my home was completely decked out for the holiday season so there was a lot to "clean around". Not a single ornament was disturbed, not a stocking out of place. They cleaned every thing, floor to ceiling! Even my plantation shutters gleamed! Amanda, the owner, was super on the phone and understood exactly what I needed. I have booked The Maid Place to clean again and look forward to working with them. P.S. Prices are fair and competitive with other cleaning companies in the area.
Description of Work: The Maid Place provided cleaning services to my home prior to the holiday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David G.
01/2014
5.0
house cleaning
  + -1 more
What an awesome job by all involved, Rosario, Amanda, Amanda and David.
Description of Work: We purchased a new home (2008) and wanted a whole house cleaning prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

ROB W.
12/2013
1.0
house cleaning
  + -1 more
I give this company a grade of F (only because there is no lower grade which I can provide). They are not only repeatedly telling awful lies, but also they are accusing me of lying and, despite my repeated requests that they stop, continuing to harass me via e-mail. The owner, Amanda, is saying my house is basically a cess pool, which is not only complete fiction but also would be impossible for her to even assess, as she has never even been to my house.When I first told them I was going to give them a negative review on Angie's List, Amanda told me that she would strongly advise me not to do because If I did post a negative review, she threatened to call Child Protective Services on me. Seeing as how my husband and I adore our children and have nothing to hide, I did not pay any heed to her threat. Many of their false and hurtful claims were aimed at our son, who has autism. I told the cleaning crew that he had special needs, only to have one of their employees, Tyler, make false and uneducated accusations about my poor parenting, starting with the lock that we keep on the outside of his door for his protection. Because wandering is one of the symptoms of his (and, unfortunately, many others?) autism, we are afraid of him opening both his door and the front door and wandering around outside, and, as such, we keep his room locked at night.Also, Janice said that my son had feces in his bed and on his wall. I repeatedly told Janice that my daughter gave my son a bag of M&M?s the day before and it melted in his bed and he put his hand on one spot on the wall. I didn't clean chocolate because I didn't think it was a big deal and I was running late in the morning getting the kids to school. Disappointingly, despite the empty bag of M&M?s in his room, Tyler claimed our explanation was a lie.This company needs to take a class in sensitivity training (among other things) - not everyone is "perfect" like they are. I would happily give you a list of more than 50 people would happily attest that my husband and I are excellent parents. Moreover, we would be glad to provide notes from our son?s behavioral therapists stating that, given his propensity to wander, it is highly advisable that we take the step we did to turn the lock on his door. We have therapists, friends, parents, and even our sons teacher who frequent our home and NONE of them have ever made a comment about our parenting or the way our house is kept. For this uneducated woman to come into my home and make false accusations about something she knows absolutely about, that is unforgivable and should make Angie?s List customers question the validity not only of Tyler, but the company she works for. It is worth mentioning that they did indeed follow through on their threat of calling CPS. The CPS agent came and promptly closed the case because the charges were so bogus. At that point, Amanda said I was lying about the review I had given her and said she didn't care if I gave her an F on Angie's list (even though earlier she advised me not to give her a negative review ?for my own good?).To add injury to insult, Tyler's husband did break my candle, didn't offer to pay or replace it, and I do have an item missing in my house. Thanks to Angie?s List, there are an abundance of options for cleaning people. Especially since that is so, I can?t stress strongly enough to steer clear of these people. They are evil, have no clue how to treat people, and I'm sure will continue to e-mail and harass me for years to come. THIS COMPANY IS TELLING ME HOW TO RAISE A CHILD WITH AUTISM?!?!? EVERYTHING THEY ARE SAYING IS A LIE, DO NOT TRUST THIS COMPANY, PLEASE GO USE ANOTHER COMPANY, THERE ARE ALOT OF VERY GOOD ONES ON HERE. IM NOT THE ONLY ONE ON HERE WHO SAYS THIS COMPANY ISNT GOOD, STEER CLEAR OF THEM OR AMANDA WILL MAKE YOUR LIFE H*** LIKE SHE HAS MADE OURS!
Description of Work: please read the letter below and beware of this company!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Maid Place
This is the 2nd review the member has posted for our company. The other was delete because there were so many things blatantly not true I sent a demand for it to be taken down to the member, I still have a screen shot of it. While many of the untrue statements were removed (accusing us of everything from threatening to kill her to hating Jewish people) there are still untrue statements.She never mentioned anything missing. According to the previous review she filed a police report. This is untrue. Also, I never told her anything was for her own good. I have all correspondence in writing. I have never spoken to the member over the phone. Everything was via email. As for harassment I have only responded to her emails to me and not even all of them as some of them were basically just calling me names and I did not feel a response was needed. The only email I have sent her since the last review was to tell her to remove the untruths or I would be seeking legal remedy. Legally I have to send this to her giving her a chance to remove the review before further legal action. She immediately removed the old review. I have a screen shot of the previous review for anyone who would like to see it. I also have pictures of the conditions inside the home. We went to the home twice. After the initial cleaning Tylar expressed her concerns about the home to me. She took pictures and showed me the state of the home. We felt sorry for the customer and her kids living the way they were and when the customer requested the same team come again she agreed to go. We would come to regret this decision. It was worse the 2nd visit than the first. 3 weeks after a deep cleaning a home should not look like it did. Tylar sent me pictures and requested to leave the home. Every drawer in the home was pulled out. The customer said she does not like closing them. There was again feces smeared on the wall and in the bed of her son. His dirty diapers in the floor by his bed....his sheets soiled. The doorknob was turned around backwards to lock him in his room. There are better ways. Put locks up on the top of the doors going out of the home. Baby monitors even. The reason locking someone in their room is a crime is because if they get hurt...they can't get help. If they need to go to the restroom....how can they go? There was no M&M bag. There were a few skittles Tylar said but as a mom of 3 she very much knows the difference between candy and feces. On the previous visit they had actually shown her human feces on the wall. She said it was make-up. A friend at the home at the time disagreed for her and had many things to say about the home when the customer was in the other room. They also pointed out animal poop. She said it was food. When she went the 2nd visit Tylar even cleaned the son's room and upstairs bathroom before leaving. She received no pay for this. She wanted him to have a clean place to sleep. Upon asking if she could call CPS I said no...to stay out of it. She risked her job to call anyway and said she regretted not doing it sooner. After looking at the pictures and talking with her about it I stand by her decision. She was VERY upset about the little boys room. She is a mom too. We never said the customer does not love her kids. I have no doubt that she does, I feel that maybe she is just overwhelmed. However...nobody should have to live among filth. I hope that CPS is able to get them some help and I don't plan on having any further correspondence with the customer. Please look at reviews everywhere and you will see Tylar's name again and again. She is one of the best house cleaners I have ever seen and she has about 40 regular clients that would be utterly shocked by the awful things being said in the reviews written by this customer.I hope readers can see through this review to the truth.

Reed F.
12/2013
5.0
house cleaning
  + -1 more
Very good work cleaning a 3600 sq ft home, overall very pleased. A window blind was damaged but owner of company made good on this. Would highly recommend.
Description of Work: Complete clean of home after move out

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Contact information

2770 Main St. STE 212, Frisco, TX 75033

http://www.themaidplace.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Floor Cleaning and Waxing,
Windows,
Window Cleaning,
Carpet Cleaning,
Home and Garage Organization,
Moving Companies

FAQ

The Maid Place is currently rated 4.6 overall out of 5.
The Maid Place accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Maid Place offers free project estimates.
Yes, The Maid Place offers eco-friendly accreditations.
No, The Maid Place does not offer a senior discount.
Yes, The Maid Place offers emergency services.
Yes, The Maid Place offers warranties.
The Maid Place offers the following services: Housecleaning. Vacuuming. Dusting. Trash & Cobweb Removal. Wood Floor & Tile Washing. Bathroom & Kitchen Cleaning. Organizing. Party Set Up.
Exterior Windows.

Contact information

2770 Main St. STE 212, Frisco, TX 75033

http://www.themaidplace.com